Ratings based on 258 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Melbourne

Lovely little hotel

Posted Oct 1, 2016
Cons: The size of the room, but then again, it is Paris.
Location: So many good restaurants nearby. Chez Paul and L'Aubergeade are just two we visited. Convenient to the metro.
Very nicely appointed hotel with friendly and helpful staff. Clean room and comfortable bed, separate toilet and bathroom. Close to the metro and restaurants. Would definitely stay again.
Comment from Hotel Management
Oct 3, 2016 by N I , Hotel Management
Dear Guest, Thank you for taking the time posting a review on expedia . We read with attention your comment regarding your stay. We deeply regret that you did not enjoy it and we do apologize for the negative experience you report. However we are pleased to read that you liked our central Paris location Thank you once again for sharing your feedback and we do hope to welcome you back again soon at Mercure Paris Bastille Saint Antoine Truly yours, Norbert IMBERT General Manager
4 out of 5
by A verified traveler

Habitaciones muy pequeñas

Posted Sep 20, 2016
Las habitaciones son demasiado pequeñas! Todo lo demás muy bien
Comment from Hotel Management
Oct 3, 2016 by N I , Hotel Management
We are glad to read that you were happy with the overall experience and services provided by the hotel. Regarding the size of the room, it corresponds to the Mercure standards in Paris. For your next stay, do not hesitate to give us a call to discover our other room categories ! Thank you once again for sharing your feedback and we do hope to welcome you back again soon at Mercure Paris Bastille Saint Antoine Truly yours, Norbert IMBERT General Manager
3 out of 5
by Daniel from Stockholm

Bra säng, dålig frukost.

Posted Jul 23, 2016 on Hotels
Hur det här hotellet kan vara 4-stjärnigt är för mig en gåta. Jag hade snarare gissat på 2 eller 3 stjärnor. Byggnaden är generellt sett ganska nedgången, rummet specifikt var delvis renoverat. På vissa ställen hade färgen börjat flagna, på andra ställen var ytskikten helt nya. Rummet var visserligen rent och prydligt, och sängen skön. Ska man bara ha någonstans att sova så fungerar det här hotellet absolut, däremot kan man ta sig ut på stan för att äta frukost, för den var inte speciellt mycket att hurra för.
Comment from Hotel Management
Aug 10, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for giving us your feedback. I am sincerely sorry if the service was not up to your expectations. All our rooms were renovated in summer 2015. Our bathrooms will be refreshed soon. We work for our breakfast room is warmer I hope you will give us a second chance to make you look good. Sincerely, Béatrice PORTES Chief of reception
4 out of 5
by A verified traveler from Minneapolis

Easy to get to Metro and Gare de Lyon

Posted Jul 13, 2016 on Orbitz
Pros: Quiet. Clean.
Cons: The shower is small. I don't think they can change it. But people should be aware that it is tiny. But isn't so different than other places in France.
Location: I was only there for a night. There are many restaurants near by that are more interesting than the usually Bistro Fare.
Hotel staff was super friendly. Nicer than all of the places I stayed during my month long trip to Europe.
Comment from Hotel Management
by Beatrice PORTES, Hotel Management
Dear Rose Thank you for your positive comments following your recent stay in our hotel. Your satisfaction is the best reward for all our staff who work every day to provide excellent service Best regards Béatrice PORTES
4 out of 5
by Mélanie

Posted Jul 10, 2016 on Hotels
Comment from Hotel Management
Aug 10, 2016 by General Manager, Hotel Management
Dear HAUPT Thank you for your comments in our hotel MERCURE BASTILLE SAINT ANTOINE We hope to welcome you soon Best regards Béatrice PORTES Chief of reception
3 out of 5
by Paloma from São Paulo

Bom hotel em Paris a baixo custo.

Posted May 10, 2016 on Hotels
Bom hotel, metro perto, comércio, atendimento extremamente cordial, pena que o café da manhã não é incluído.
Comment from Hotel Management
May 25, 2016 by Virginia Directrice, Hotel Management
Caros clientes, obrigado por seus comentários sobre a sua estadia no Mercure Paris Bastille Saint Antoine. Algumas das nossas ofertas oferece pequeno-almoço incluído. em breve em Paris, Bom dia! Darder Virginia - Director Mercure Paris Bastille Saint Antoine
3 out of 5
by NORIKO from 東京

ホテルより街歩きを重視する人向き?

Posted May 7, 2016 on Hotels
テラスのある部屋だったんですが、テラスだけは雨で濡れていたりするので、座る前に確認を。 ホテルの無料Wi-Fiはなかなか繋がりません(ツイートができないくらい)。日本から海外用Wi-Fiを借りて行ったほうがいいかも。 フロントの対応は親切な感じでした。現地到着時間が遅くても大丈夫なのは助かりました。 あと、私には便利でしたが、ホテル周辺の街並みはあまりきれいではありません。部屋からの眺めや周りの雰囲気を重視する方には向かないかと。
Comment from Hotel Management
May 25, 2016 by Virginia Directrice, Hotel Management
親愛なる顧客は、メルキュールパリバスティーユサンアントワーヌに滞在コメント時間を割いていただきありがとうございます。 ボン日 DARDER Virginia - Directrice Mercure Paris Bastille Saint Antoine
2 out of 5
by A verified traveler

Nicht wieder

Posted May 6, 2016 on Hotels
Nicht wirklich 4 Sterne Kategorie. .. Frühstück katastrophal, wenig Auswahl, in Keller hinter Wäscherei, überall Haare auf dem essen und kein Service vorhanden
4 out of 5
by Carla from Fortaleza

Bem localizado. Staff ótimo!

Posted May 3, 2016 on Hotels
Pessoal do hotel muito atencioso, especialmente a Isabel! Hotel bem limpo e amplo! Faltou touca para cabelo no banheiro. Próximo ao metrô. Boa localização! Muito mercadinho próximo. Bem confortável!
Comment from Hotel Management
May 25, 2016 by Virginia Directrice, Hotel Management
Obrigado a você por nos dar seus comentários sobre a sua estadia no Mercure Paris Bastille Saint Antoine. Estamos muito satisfeitos por ter-lhe dado satisfação e para isso trabalhamos sentido diária de bem recebido e é com grande prazer que nós recebê-lo em uma futura visita. Bom dia. DARDER Virginia - Directrice Mercure Paris Bastille Saint Antoine
5 out of 5
by Franck from Courbevoie

Posted Apr 30, 2016 on Hotels
Chambre petite, mais refaite récemment. Plusieurs options pour le petit déjeuner. Hôtel refait, mais ascenseur ancien. Personnel à l'accueil très gentil et qui renseigne bien.
Comment from Hotel Management
May 25, 2016 by Virginia Directrice, Hotel Management
Bonjour Cher Client, Merci d'avoir pris le temps de commenté votre séjour au Mercure Paris Bastille Saint Antoine. Vos avis nous sont une aide précieuse afin de continuer à vous apporter la meilleure des prestations. En espérant vous recevoir à nouveau, Cordialement, DARDER Virginia - Directrice Mercure Paris Bastille Saint Antoine