Ratings based on 345 Verified Reviews

4.0 out of 5
88% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Small, modern , close to metro station attractions

Posted May 22, 2017
Clean, convenient. Has elevator. Air conditioning has to be requested, since the heat settings are programmed till May, had to keep windows open. Clean sheets, courteous staff. No restaurant. Some breakfast available. Very close to everything. Good value for the price . Safe enough to walk around, restaurants very near. Near attractions, Moulin rouge, montmartre , champs elysees
Comment from Hotel Management
May 23, 2017 by N I , Hotel Management
Dear Guest, Thank you for choosing the Mercure Paris 17 Eme Saint Lazare Monceau for your stay in Paris and for taking the time to share your experience on Expedia However we are pleased to read that you liked our central Paris location which is close to the Saint lazare train station . Thank you once again for your comment and your contribution, we do hope to welcome you back again ! Best regards Norbert IMBERT
4 out of 5
Recommended
for Everyone
by A verified traveler from England

Great hotel

Posted May 15, 2017
The hotel is approx 20 mins taxi ride from the airport. It's not right in the middle of the attractions but you only have to take a short metro or bus ride to get anywhere. Travel on public transport is cheap. The reception staff at the hotel were brilliant. They recommended the best way to get to certain places and where to eat. The room was compact but adequate for what we needed. It was very clean and modern and the bed was very comfortable. The air conditioning didn't seem to work so we had to keep the windows open all the time otherwise it got very hot. The buffet breakfast was good. There was plenty of variety and even a hot option of bacon, sausage and eggs. The scrambled eggs are a very odd texture but the other choices were good. The only thing that let breakfast down was that the tables were not cleared quick enough. We regularly has to ask the member of staff for cutlery and cups etc. It was only a small breakfast area. It appeared that they only had a small amount of cutlery and crockery so they were washing it up in between rather than clear tables. Perhaps they could get more crockery etc so the member of staff are then able to clear tables. All in all the hotel was good and I would recommend it to anyone staying in Paris. It was a great price from Expedia, including breakfast it was approx £250 for 3 nights. When I looked at their advertised walk in price they charge about £150 a night not including breakfast so this was a bargain.
Comment from Hotel Management
May 19, 2017 by N I, Hotel Management
Dear guest, Thank you for taking the time to give your feedback on your recent stay at Mercure Paris saint Lazare Monceau We are so pleased to see that you had such an enjoyable stay with us. You really enjoyed the location of our hotel -Adjacent to the Saint Lazare train station and four metro lines- making it the ideal base for visiting Paris We certainly look forward to receiving you again very soon in our hotel. Truly yours, Norbert IMBERT General Manager Hotel Mercure Paris 17 eme Saint Lazare Monceau
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver, CO

Nice hotel - got a window and tub

Posted May 8, 2017
Our room was small as most Europeans hotels but it was nice and neat. I asked for a tub and got one which made for a nice unwinding after all the walking from town. Lots of mini night life around the hotel as well as close to the metro station. Unlike other parts of Paris, feels safe walking around at night. Bring your own hair products for sure but dryer provided. Great heating and cooling for your preference. The main desk guy was the sweetest and so helpful. They gave us ice from the bar and even a corcskrew - would recommend!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 28, 2017
Really good , and really close to champs elyees. And really good deal.
3 out of 5
by A verified traveler from London

Looks better than it is! Not deserving of 4 star.

Posted Mar 28, 2017
Pros: Reception staff were friendly. The lobby is quite stylish.
Cons: Room decor - paintwork is tired and scruffy, carpets a bit shabby. No toiletries provided except some unispiring shower gel in a dispenser.
Location: Montmartre is quite close, 15 minute walk.
Ok-ish hotel in an ok-ish location. Pleasant and clean reception area and nice staff, but the rooms are tiny and pretty shabby too. Bedroom walls badly scuffed and marks, could really do with a lick of paint. Bedrooms are tiny but I think that's quite standard for Paris. WIFI awful, really patchy and frustrating. Overall I think we probably could have chosen better.
5 out of 5
Recommended
for Everyone
by A verified traveler from Paris

Loved it!

Posted Mar 16, 2017
We loved staying at this hotel. It's really close to the metro, get off at Rome or a nice walk from villiers. Our room was on the 8th floor so had an amazing view of the City. The breakfast was great! I'd recommend it. Sometimes a little slow to replenish the buffet but all good when we asked. The room was clean and tidy, nice soft bed sheets although a little small as most rooms are in Paris. Air con was nice as it was a really hot weekend when we went. Also loved the big windows. Our check in was also great as we got there a little early and didn't have to wait around. Great stay!
Comment from Hotel Management
Mar 20, 2017 by N IMBERT, Hotel Management
Dear Joanna Our goal is to make our guests feel like home. Our success is that you have now a second home in the City of Lights! A bientôt !
5 out of 5
Recommended
for Everyone
by A verified traveler from scotland

Convenient hotel for getting around central Paris

Posted Mar 15, 2017
Pros: Central location, clean and quiet (at least the room were in at the rear was!)
Cons: Mid week breakfast was very good but rushed and busy at the weekend
Location: Easy access to the metro with some very good restaurants within easy walking distance
Easy access to the metro with some good restaurants nearby! Hotel was very quiet and clean with a good breakfast
4 out of 5
by A verified traveler

Clean hotel - get to breakfast early!

Posted Feb 18, 2017 on Hotels
Clean hotel with one or two issues in my room that were partially or fully resolved. Getting down to b/fast 15mins before the end and being told we were too late for cooked food (other than scrambled eggs) was annoyingly given the cost of the room.
Comment from Hotel Management
Feb 20, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for choosing the Mercure Paris Saint Lazare Monceau for your stay in Paris and for taking the time to share your experience . Thank you once again for your comment and your contribution, we do hope to welcome you back again ! Best regards Norbert IMBERT General Manager Hotel Mercure Paris Saint Lazare Monceau
4 out of 5
Recommended
for Everyone
by A verified traveler from Orlando, FL

Great Hotel near Rome Station

Posted Feb 12, 2017
Pros: The room was clean and comfortable.
Cons: Nothing really - everything was fine.
Location: There were a few places to enjoy a drink before dinner.
We loved this hotel, our room and amenities were lovely. The shower was amazing! The location was good for commuting around the city, but we weren't thrilled with the neighborhood. Fortunately we have been in Paris several times and know our way around the city - but if this is your first and possibly only time in Paris, I would choose to stay in another part of town. There were many choices for dinner, though and we enjoyed the places we did go.
Comment from Hotel Management
Feb 22, 2017 by N Imbert, Hotel Management
Dear guest, Thank you for taking the time to give your feedback on your recent stay at Mercure Paris saint Lazare Monceau We are so pleased to see that you had such an enjoyable stay with us. You really enjoyed the location of our hotel -Adjacent to the Saint Lazare train station and four metro lines- making it the ideal base for visiting Paris We certainly look forward to receiving you again very soon in our hotel. Regards, Best regards Norbert IMBERT General Manager Hotel Mercure Paris Saint Lazare Monceau
5 out of 5
by eleni

Great location

Posted Feb 12, 2017 on Hotels
Our stay in the hotel was great. The location was very convenient, walking distance to main attractions and close to the metro. The breakfast was satisfactory and the staff very friendly.
Comment from Hotel Management
Feb 17, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for choosing the Mercure Paris Saint Lazare Monceau for your stay in Paris and for taking the time to share your experience on expedia However we are pleased to read that you liked our central Paris location which is close to the Saint lazare train station . Thank you once again for sharing your feedback and we do hope to welcome you back again soon at Mercure Paris Saint Lazare Monceau Best regards Norbert IMBERT General Manager Hotel Mercure Paris Saint Lazare Monceau