Ratings based on 235 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Posted May 31, 2016
Very poor wi-fi and buffet selection. Also it was hard to find clean table for breakfast.
Comment from Hotel Management
May 31, 2016 by N IMBERT, Hotel Management
Dear Mik, Thank you for taking the time to tell us about your experience at the Hotel Mercure Paris Saint Lazare Monceau . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Norbert IMBERT General Manager Hotel Mercure Paris Saint Lazare Monceau
3 out of 5
by A verified traveler from Vancouver, BC

Broken Air conditioning

Posted May 23, 2016
Pros: Great breakfast and lobby area.
Cons: The climate control in rooms should be adjustable. Also the shower doors don't extend long enough so water gets everywhere.
Location: The locations isn't the greatest, but the closest best district is Montmarte, where you can eat and drink well.
We got into Paris during a heat wave in May, and the hotel's Air Conditioner was broken. We had to sleep with no sheets, naked and with damp cloths on our head just to get through the stuffy nights in the room. They weren't very helpful when inquiring about when it would be fixed, which wasn't until our last night. The rooms are incredibly small, which is fine as long as you know that going into it. Breakfast was good and available until late.
4 out of 5
by A verified traveler

Praktisches Hotel in der nähe von Moulin Rouge

Posted May 17, 2016
Pros: Betten waren sehr bequem
Cons: Bitte öfters das Volkornbaguette auffüllen. bzw mehrere nachbestellen.
Location: Moulin Rouge
Das Hotel ist einfach von der Metro Station Rome zu erreichen. Die Zimmer sind sauber aber auch sehr klein. Zum Schlafen reicht das völlig aus. Die Betten sind super bequem. Der Service und die Mitarbeiter sind total nett und zuvorkommend. Das Frühstück ist ausreichend. Nur das Volkornbaguette ist leider Mangelware. Wenn weg dann weg.
Comment from Hotel Management
May 17, 2016 by N IMBERT, Hotel Management
Dear guest, Thank you for taking the time to give your feedback on your recent stay at Mercure Paris saint Lazare Monceau We are so pleased to see that you had such an enjoyable stay with us. You really enjoyed the location of our hotel -Adjacent to the Saint Lazare train station and four metro lines- making it the ideal base for visiting Paris We certainly look forward to receiving you again very soon in our hotel. Regards, Norbert IMBERT General Manager Hotel Mercure Paris Saint Lazare Monceau
4 out of 5
by A verified traveler from s

Nice hotel which was pretty central

Posted May 17, 2016
Enjoyed our stay although the bathroom was beginning to mould and a mould smell had started to become noticeable throughout the room
Comment from Hotel Management
May 17, 2016 by N Imbert, Hotel Management
Dear Guest, Thank you for taking the time posting a review on expedia . Please allow me to say how sorry i am for your bad experience with the bathroom Thank you once again for sharing your feedback and we do hope to welcome you back again soon at Mercure Paris Saint Lazare Monceau . Truly yours, Norbert IMBERT General Manager Hotel Mercure Paris Saint Lazare Monceau
3 out of 5
by A verified traveler from Österreich

kleine Zimmer

Posted May 13, 2016
Pros: Modern eingerichtet, mit Kaffee und Gratissafe am Zimmer.
Cons: Die Zimmerschlüsselkarten mussten wir täglich neu programmieren lassen. Beim Frühstück musste man oft warten bis wieder Baguette gebracht wurden.
Location: Abseits vom Zentrum jedoch in 15 min mit der U-Bahn errreichbar.
Wir haben 4 Tage in Paris verbracht. Lästig war wenn man im 7. Stock steht und die Schlüsselkarte funtioniert nicht, bei uns fast täglich.
Comment from Hotel Management
May 17, 2016 by N imbert, Hotel Management
We read with attention your comment regarding your stay. We deeply regret that you did not enjoy it and we do apologize for the negative experience you report. The location of our hotel -Adjacent to the Saint Lazare train station and four metro lines- making it the ideal base for visiting Paris Thank you once again for sharing your feedback and we do hope to welcome you back again soon at Mercure Paris Saint Lazare Monceau . Truly yours, Norbert IMBERT General Manager Hotel Mercure Paris Saint Lazare Monceau
4 out of 5
by A verified traveler from México

A 2 esquinas del metro

Posted May 11, 2016
Muy cómodo y limpio, aunque pequeño. A 2 esquinas del metro, media hora caminando de Montmartre, y con tienda, restaurantes y panaderías muy cerca. Lejos de atractivos populares, pero con el metro muy cerca para llegar a ellos.
Comment from Hotel Management
May 17, 2016 by N Imbert , Hotel Management
Dear Guest, You made my day! See you very soon! Truly yours, Norbert IMBERT General Manager Hotel Mercure Paris Saint Lazare Monceau
4 out of 5
by A verified traveler from hamburg

Zentrale Lage

Posted May 9, 2016
Etwas merkwürdig war, dass jeden Tag unser zimmercode geändert worden ist.
Comment from Hotel Management
May 9, 2016 by N Imbert, Hotel Management
Dear Guest Thank you very much for taking the time to write this positive revieuw on Expedia We look forward to welcoming you very soon at Mercure Paris Saint Lazare Best regard Norbert IMBERT General Manager Hotel Mercure Paris Saint Lazare Monceau
3 out of 5
by FILLYPE from Fortaleza

Quase perfeito.

Posted Apr 27, 2016 on Hotels
O hotel no padrão Mercure é sempre muito bom. Mas para ser perfeito devia ter um café da manhã de cortesia e quartos mais confortáveis.
Comment from Hotel Management
Jul 2, 2016 by N imbert, Hotel Management
Dear Guest We were pleased to welcome you for your stay and we do hope to see you again in Paris ! Sincerely, Norbert IMBERT General Manager Hotel Mercure Paris Saint Lazare Monceau
4 out of 5
by A verified traveler from Taiwan

A good beginning of my journey

Posted Apr 27, 2016
All the staff are very nice to me, which makes me feel like going back home after an adventure every day (I stayed there 8 nights). In the morning I checked out, a staff even helped me contact my shuttle bus driver because I couldn't make a call then. Thanks this kind guy so I arrived the airport in time. Strongly suggest you to live here when you visit Paris. It's only 8 mins from Metro Rome to the hotel on foot and this area is not noisy at all. I'm sure this hotel will be my first choice once I visit Paris again! Merci Beaucoup, Mercure :)
Comment from Hotel Management
Apr 30, 2016 by N Imbert , Hotel Management
Dear Chieh-Yu , You made my day! See you very soon! Truly yours, Norbert IMBERT General Manager Mercure Paris Saint Lazare Monceau
4 out of 5
by A verified traveler

Posted Apr 23, 2016 on Hotels
Comment from Hotel Management
Jul 2, 2016 by N imbert, Hotel Management
Chers Clients Nous vous remercions de votre commentaire suite à votre séjour au Mercure Paris Saint Lazare Monceau Nous espérons pouvoir vous accueillir de nouveau A très bientôt au Mercure Paris Saint Lazare Monceau Cordialement Norbert IMBERT Directeur Mercure Paris Saint Lazare Monceau