Ratings based on 319 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2015
Sehr gute Lage, nettes Viertel, Hotel direkt an der Metro, Personal sehr freundlich, Frühstück gut
4 out of 5
Recommended
for Everyone
by A verified traveler from Tijuana BC Mexico

Merci Paris

Posted Aug 21, 2015
Nice clean Hotel close to the metro, bus and places to eat.
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Lovely staff, feeling a bit tired, close to Metro

Posted Aug 19, 2015
We stayed in a privilege room which I would advice as necessary for a comfortable experience. Having the extra room and a little balcony was great. Shower was great as was the well stocked coffee machine. Only negative the decor did feel tired in the room and in corridors. If you don't mind that it's a lovely little hotel in decent area with cafe's / metro right next door and, staff are very helpful.
Comment from Hotel Management
Aug 21, 2015 by Mathieu, Hotel Management
Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Voltaire Quartier Bastille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mathieu CHAIGNEAU GM
2 out of 5
by A verified traveler from Roma

L'Hotel in questione era al massimo da due stelle

Posted Aug 17, 2015
Pros: Solo la gentilezza dl personale, gli altri aspetti sono tutti criticabili.
Cons: Soprattutto cercare di dotare le camere almeno di una cassettiera. .Anche se lo spazio è molto limitato credo che il posto lo si potrebbe trovare.
Location: L'albergo non è centralissimo ma è vicinissimo ad una stazione della metropolitana. Numerosi i bistrot e i bar nella zona. Non vi sono altre attrazion
L'hotel manca praticamente della Hall. Non c'era bar interno. La prima colazione, servita in una piccola saletta, era poco varia. La camera era piccola e senza neanche un armadio e non c'erano neanche cassetti nel comodino. . IL servizio in camera è stato soddisfacente, salvo un giorno in cui alle 16 l'abitazione ancora non era stata riordinata. IL frigobar, molto piccolo, non conteneva neanche l'acqua minerale. Infine l'aria condizionata funzionava male e non riusciva a rinfrescare la stanza.
Comment from Hotel Management
Aug 22, 2015 by Mathieu, Hotel Management
Dear guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Voltaire Quartier Bastille. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mathieu CHAIGNEAU GM
5 out of 5
Recommended
for Everyone
by A verified traveler from IT

Ottimo hotel situato vicinissimo alla metro

Posted Aug 17, 2015
Ottimo hotel pulitissimo e molto silenzioso accanto alla metro di voltaire favoloso anche con una semplice standard 10+ ma unica pecca nessuno parlava l'italiano ma su questo ci si può passare paragonabile a tt il resto
Comment from Hotel Management
Aug 21, 2015 by Mathieu, Hotel Management
Dear Giuseppe, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Voltaire Quartier Bastille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mathieu CHAIGNEAU GM
4 out of 5
Recommended
for Everyone
by A verified traveler from Oslo

Posted Aug 17, 2015
Helt ok hotell, meget bra beliggenhet, men kjedelig og alt for enkel frokost som ikke har vært for pengene.
Comment from Hotel Management
Aug 22, 2015 by Mathieu, Hotel Management
Dear Shane, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Voltaire Quartier Bastille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry not to have met your expectations about the breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mathieu CHAIGNEAU GM
3 out of 5
Recommended
for Everyone
by A verified traveler from Milano, provincia

Buon hotel in posizione comoda.

Posted Aug 13, 2015
Abbiamo soggiornato 5 notti in camera doppia. Il personale era molto disponibile e ci è stata offerta la prima colazione al costo promozionale di 12 euro a persona, effettivamente competitivo in rapporto al servizio (nei bar vicini si partiva da euro 6,90 per caffè brioche e succo di frutta mentre in hotel c'era una varietà più ampia). Circa il livello rispetto ad altri hotel della medesima categoria di altre capitali risulta leggermente inferiore ma il rapporto qualità prezzo è comunque ottimo.
Comment from Hotel Management
Aug 17, 2015 by Mathieu, Hotel Management
Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Voltaire Quartier Bastille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mathieu CHAIGNEAU Directeur / GM
4 out of 5
Recommended
for Everyone
by A verified traveler from Napoli

Un buon compromesso.

Posted Aug 13, 2015
Pros: La camera confortevole e non piccolissima come da standard parigini.
Cons: La moquette andrebbe cambiata.
Location: Hotel in quartiere Bastille, zona non bellissima ma tranquilla a tutte le ore e con una boulangerie per la colazione a due passi.
Un buon hotel a 4 stelle, in posizione non centralissima (quartiere Bastille), ma con la fermata della metro Voltaire a 10 mt dall'entrata, pulito (a parte la moquette che non amo ma che comunque non dava una buona impressione...), confortevole, bagno nuovo e pulito personale gentile e disponibile; non posso giudicare la colazione perché non l'ho presa (secondo me costa troppo come in tutti gli hotel di Parigi), ma per il resto mi sento di consigliarlo a chi cerca un quattro stelle a Parigi senza spendere cifre esorbitanti. Un buon compromesso, appunto.
Comment from Hotel Management
Aug 17, 2015 by Mathieu, Hotel Management
Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Voltaire Quartier Bastille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mathieu CHAIGNEAU Directeur / GM
4 out of 5
Recommended
for Everyone
by A verified traveler from Bologna

Comodo, confortevole, ottima posizione

Posted Aug 12, 2015
Camera non grande, ma a parigi è la norma. Pulita, essenziale, con vista sugli abbaini. La colazione è eccessivamente cara, 17 euro a persona, molto meglio la boulangerie all'angolo... la posizione è il punto di forza: a due passi dalla fermata del metro (Voltaire), a pochi minuti a piedi dai quartieri Bastille e Marais
Comment from Hotel Management
Aug 17, 2015 by Mathieu, Hotel Management
Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Voltaire Quartier Bastille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mathieu CHAIGNEAU Directeur / GM
4 out of 5
Recommended
for Everyone
by A verified traveler from Barcelona, Spain

Cerca de linia 9 de metro y de la plaza Bastille.

Posted Aug 10, 2015
Pros: si
Cons: espacio en las habitaciones y precio del desayuno
Location: Cerca de plaza Bastilla y bonito barrio de Marais. También esta cerca de un precioso cementerio donde yace el cantante Jim Morrison.
Andando puedes acceder a uno de los mejores barrios de Paris, Marais. Puedes descansar bien, no hay ruidos y las habitaciones estan limpias. Lástima que los desayunos son carísimos en el hotel (14 €) y tienes que buscar una alternativa.
Comment from Hotel Management
Aug 17, 2015 by Mathieu, Hotel Management
Dear Jordi, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Voltaire Quartier Bastille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mathieu CHAIGNEAU Directeur / GM