Ratings based on 246 Verified Reviews

4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado mountains

Modern Paris apartment 9th arr.

Posted Jun 26, 2017
Pros: The customer service and location.
Cons: A keypad at the front door. Even though there's 24-hour reception, a keypad would be helpful.
Location: Rue Cadet is lively and convenient for purchasing food and wine. Monmartre is a 20 minute walk up the hill, the Opera House is a 10 minute walk away.
With its location, small kitchen, and comfortable beds, Residence Nell was perfect for a 4-night stay in Paris. We are a family of 3 with a 10 year old daughter, and the location was good for either walking or taking the Metro. We appreciated the efficient air conditioning, since we visited Paris during a heat wave! The staff was exceptional with helping us make dinner reservations and securing transportation to the airport.
4 out of 5
Recommended
for Families
by A verified traveler

Excellent value for money. Very comfortable suite

Posted May 29, 2017
Pros: Clean, comfortable and great value. Lots of good eating spots walking distance.
Cons: Need an ice machine or at minimum ice trays for the freezer in the fridge. Also, more than one key for the room.
A nice apart hotel. Comfortable. Loved the espresso machine and kitchenette. Great for families. Ok part of town. Friendly staff.
Comment from Hotel Management
Jun 2, 2017 by baudouin, Hotel Management
Dear Guest, thank you for taking the time to review your stay. Miscommunication withy the staff, we can of course have more than 1 key! kind regards, Baudouin
4 out of 5
by Emily

Highly recommend! Beautiful and modern boutique.

Posted Mar 15, 2017 on Hotels
An amazing stay at Nell! The rooms are fantastic and in perfect condition. They are very up to date with beautiful amenities. It is in a busy area with street noise, but it's a fantastic hotel!! Highly recommend!
Comment from Hotel Management
Mar 21, 2017 by Xavier, Hotel Management
Dear Emily, thank you a lot for your feedback, we are very happy you enjoyed your stay with us! kind regards, Baudouin
2 out of 5
by A verified traveler

HIDE YOUR VALUABLES

Posted Feb 27, 2017 on Orbitz
Pros: Location
Cons: Customer Service/ Service Recovery
Overall my stay at this hotel was OK. The room was clean and served it's purpose for a family of 4. It's in a good location, walking distance to many establishment. My only and biggest issue was on our last night there. I noticed that 20 Euros was missing from a bag left in the room while out. I reported it to the Front desk/Manager and they offered no apologies but instead insinuated that I was lying. I worked in the Hotel industry for 10 years and would of never handled a guest in this manner.
Comment from Hotel Management
Mar 10, 2017 by Baudouin, Hotel Management
Dear Sir, As per your comment and real time feedback, we can see you enjoyed your stay with us.Good! About the 20€ missing, i never meant to insinuate you were lying, i am very sorry if you felt that way.. I only wanted to highlight the fact that we have absolute trust in our staff, especialy houssekeeping who have been with us since the opening 5 years ago and we never ever even had one complaint about things missing from the rooms. But anyway, if you come back staying with us, we will offer you a bottle of champagne and welcome amenities kind regards, Baudouin
5 out of 5
by Scott

Excellent Apartment Hotel in Paris

Posted Jan 3, 2017 on Hotels
We thoroughly enjoyed out stay at Residence Nell and highly recommend staying there. It was like having our own apartment in Paris. The hotel staff is extremely polite and friendly. The location is excellent with a neighborhood vibe. The rooms are modern and very clean. Many English-speaking channels on the television. There are many shops, restaurants, cafes, and bakeries in the immediate area, metro stations, Hard Rock Cafe Paris and the La Fayette Galleries Mall all within short walking distance. The hotel reception staff is more than happy to assist you in any way possible to meet your needs. On a personal note, I forgot an item of clothing in the hotel room and once the hotel was notified, they quickly recovered it and graciously offered to return ship it back to me.
Comment from Hotel Management
Jan 7, 2017 by General Manager, Hotel Management
Dear Scott, Thank you! We will see you on your next trip to Paris :-) regards, Baudouin
5 out of 5
by A verified traveler

Wonderful stay

Posted Dec 21, 2016 on Hotels
Wonderful stay, great service, very nice room, very convenient for a family
Comment from Hotel Management
Dec 28, 2016 by General Manager, Hotel Management
Dear Guest, Thank you! Have a nice holydays, Regards, Baudouin
4 out of 5
Recommended
for Everyone
by A verified traveler

Boutique Hotel in nice neighborhood

Posted Dec 16, 2016
Comfortable room with kitchenette. Room at lower floors can be noisy because the bar next to it.
Comment from Hotel Management
Dec 19, 2016 by Baudouin, Hotel Management
Dear Guest, Thank you for your feedback. regards, Baudouin
5 out of 5
by A verified traveler

Posted Dec 15, 2016 on Hotels
Would easily stay there again.
Comment from Hotel Management
Dec 20, 2016 by General Manager, Hotel Management
with pleasure :-) regards, Baudouin
4 out of 5
by A verified traveler

Perfect place for a short getaway

Posted Nov 16, 2016 on Hotels
This was a lovely hotel in a great location - lots of great local cafes and restaurants and not too long a walk to the centre of Paris. Staff were excellent - very attentive and welcoming.
Comment from Hotel Management
Nov 21, 2016 by General Manager, Hotel Management
Dear guest, thank you for the comment We are glad you enjoyed your stay! kind regards, Baudouin
4 out of 5
Recommended
for Everyone
by A verified traveler

Location is near 3-4 super markets

Posted Oct 16, 2016
Pros: location
Cons: The toiletries quality could be improved.
Overall a simple room, but if you wont be able to get sleep before 11pm due to the noise from the bar downstairs. Which isn't located in the hotel, but on the back side. Breakfast is very good and they offer Expedia VIP members breakfast for free.
Comment from Hotel Management
Oct 17, 2016 by Baudouin, Hotel Management
Dear guest, Thank you for your review, we will be looking into that. kind regards, Baudouin