Ratings based on 163 Verified Reviews

3.6 out of 5
84% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Students
by A verified traveler from New York

Nice close to train station

Posted Jan 6, 2017
Pros: Food stores,train station,hairdressing saloons,restaurants,malls,etc.
Cons: Size of rooms.
Location: Good location,many shops for shopping.
Room too small.bad internet connection,shower very small.
Comment from Hotel Management
Jan 24, 2017 by Caroline Antoun, Directrice, Hotel Management
Dear Alexandra, Thank you for your comment. We take into account your remarks to improve us. We hope to see you soon.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 18, 2016 on Hotels
4 out of 5
by A verified traveler

Looking Forward to visiting Paris Again Soon!

Posted Nov 24, 2016 on Hotels
First trip to Paris and first time using hotel.com. Was pleasantly surprised overall by the accommodations for a 3 star hotel. The beds had fresh white duvet and linen and were very comfortable. The street was quiet which allowed for a restful sleep. Unfortunately the bathroom needed a more thorough cleaning and fresh paint over the shower walls. Luckily we always travel with alcohol and sanitizer. The lack of drawer or shelf space make living out of ones suitcase necessary however the room is quite small with 2 people and limited floor space. So travel lightly. The front desk staff spoke very good English and were extremely helpful. Our first encounter after a long tiring flight was with desk clerk, Malek and he set the tone with his bubbly engaging personality for a wonderful Parisian vacation. Would stay again and highly recommend.
1 out of 5
by A verified traveler

I regret choosing this hotel!

Posted Oct 1, 2016
Pros: N/A
Cons: Room service should be included /more support from staff/Hygiene/room allocation/noise reduction ....
-Room are too small -No Room service as stated by expedia when I booked .I wasn't able to call the reception from my room even , they don't have a line -I couldn't sleep because of terrible noise happening in the room above or don't know from where exactly it was coming . I complained to the reception but no action was taken -blanket was smelly -Bathroom is too small -When taking my breakfast , the man responsible of the area for breakfast was rude cleaning tables and doing terrible noises neglecting my presence -breakfast area is horrible -I ordered an iron and it was terrible old and useless -Coffee machine wasn't working in reception area
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 28, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Northern Ireland

Fantastic New Hotel Lafayette

Posted Aug 29, 2016
Really really great staff. Reception staff were amongst the best I have dealt with. All were friendly, courteous, helpful and above all genuine. The accommodation was basic but functional, extremely clean and comfortable. The breakfast was as expected, and constantly refreshed and replenished by very efficient, helpful and welcoming staff. The location of the hotel was excellent, very peaceful yet with easy access to all the main sights of Paris via the Cadet Metro line or bus routes just around the corner. There is an abundance of dining options, shops etc including Galleries Lafayette on your doorstep. I have to recommend this hotel for anyone visiting Paris and wanting a low key, comfortable friendly base right in the heart of everything.
4 out of 5
Recommended
for Couples
by A verified traveler

Good clean hotel at a reasonable price for Paris

Posted Jun 28, 2016
Pros: The staff and the room
Cons: Lift ordinary
Location: Location good
Good clean hotel and very pleasant, helpful staff.
Comment from Hotel Management
by Caroline Antoun, Directrice, Hotel Management
Thank you for your comment. We are really glad that you appreciate our hotel. See you soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from TN - USA

Good and quiet butbut not a 3 stars

Posted Jun 12, 2016
The rooms are really simple but the hotel is supwr quiet. Excelent location and safe area. Staff is helpful and friendly. Definitely would stay here again.
Comment from Hotel Management
Jun 27, 2016 by Caroline Antoun, Directrice, Hotel Management
Dear Dani, Thank you for your comment. We hope to see you soon!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 4, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Cardiff

Good hotel in convenient location

Posted Apr 19, 2016
Pros: Friendly and helpful staff, well presented hotel. Good breakfast offered.
Cons: We missed having a kettle in the room to make hot drinks.
Location: Very close to the Eurostar station. Only 20 minute walk to Louvre and centre - we didn't spend anything on public transport. Restaurants nearby.
very happy with the hotel. caught out as they asked for city tax at check out not check in.
Comment from Hotel Management
Apr 20, 2016 by Caroline Antoun, Directrice, Hotel Management
Thank you for your comment. We are really happy to read that you appreciated your stay at the Newhotel Lafayette. We hope to see you next time.