Ratings based on 627 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Posted Jul 16, 2016
Very quiet hotel, which is not easy to find in Paris.
5 out of 5
by A verified traveler from Lisbon, Portugal

Very nice. Close to everything.

Posted Jun 17, 2016
Pros: Small. very comfortable. Cozy. Friendly. Location.
Location: Madeleine Church. Olympia Theater. Magnificente stores. LÓpera. Shopping around. Walking.
A very good experience, above expectations. Sorry no more comments.
Comment from Hotel Management
Jun 27, 2016 by Caroline Antoun, Directrice, Hotel Management
Dear Antonio, Thank you for your comment that is our reward . See you soon !
4 out of 5
by A verified traveler from Mexico

Hotel agradable y acogedor

Posted May 25, 2016
Nos tocó un cuarto en el último piso del hotel. El techo era un poco bajo, pero la habitación era agradable. Cama cómoda, baño remodelado y espacioso, duela en el piso, wifi funcionando adecuadamente. El aire acondicionado un poco ruidoso. La localización del hotel no podría ser mejor. A 5 min caminando de la Place de la Concorde, a una cuadra del metro Madeleine, en una calle tranquila. Volvería sin duda a este hotel.
Comment from Hotel Management
Jun 8, 2016 by Caroline Antoun, Directrice, Hotel Management
Dear Monica, Thank you for your comment. We are really happy to read that you appreciated your stay at the Newhotel Roblin. We hope to see you next time.
5 out of 5
by A verified traveler from California

Beautiful hotel in amazing location

Posted May 11, 2016
The hotel was so beautiful and luxurious looking, everything that you would want in a Parisian hotel. With the rooms equally as stunning and comfortable. Even more memorable were the staff who was always so friendly, helpful and accomodating. Special mention to the concierge, he was so warm, incredibly helpful and went above and beyond. The location was in walking distance to Lafayette Galaries, Champs elysee and other points of interest. Short distance either by car or train to pretty much everywhere. I would only ever stay here!
Comment from Hotel Management
Jun 27, 2016 by Caroline Antoun, Directrice, Hotel Management
Dear Bibi, Thank you for your comment. We are really glad that you appreciate our hotel. See you soon!
2 out of 5
by A verified traveler

Getting worse every time

Posted May 4, 2016
Pros: Location
Cons: Staff friendliness, food quality, room facilites (i.e. a decent chair)
I have stayed at this hotel several times now but each time I feel it is getting worse. Since I hardly stay more than 1-2 nights and leave early to meetings nearby I have ignored this fact. Not anymore, last time I stayed there. Oh and stay well away from room service, rotten apples, burnt toasts and of course absurd pricing of EUR 22
Comment from Hotel Management
Jun 27, 2016 by Caroline Antoun, Directrice, Hotel Management
Dear Markus, We are deeply sorry about the problem you mention in your review. We will take the necessary steps to ensure this does not happen again. We hope to see you in better conditions, in one of our NEWHOTEL hotels in Marseille, Paris and Brussels. Best regards
4 out of 5
by A verified traveler from tokyo

広くて清潔、快適なベッド

Posted Apr 27, 2016
Pros: 内装、部屋の広さ
部屋は充分に広く、改装後でキレイ。アメニティはエルメスを起用。値段を考えると、すごくオススメのホテルです。ギャラリーラファイエット、プランタン、オペラも徒歩ですぐに行けちゃいます。
Comment from Hotel Management
May 3, 2016 by Caroline Antoun, Directrice, Hotel Management
Thank you for your comment. We hope to see you soon!
3 out of 5
by Pei Li

This traveler left a rating score only Posted Apr 23, 2016 on Hotels
5 out of 5
by TAKAHASHI from 日本

快適!優しいスタッフさん

Posted Apr 22, 2016 on Hotels
4月末に3泊お世話になりました。 パリ市内の観光が目的だったので最適の立地でした。オペラ座周辺パリ徒歩10分以内、周辺はカフェやレストランが夜遅くまで開いているので食事には困りませんでした。 スタッフの方々も感じがよく、親切です。急用があり部屋で国際電話をしようとしたところ、うまく使えずにフロントに相談したら電話をかけてくれ、とても助かりました。しかも国際電話は有料サービスのはずでしたが、フロントの電話を使ったので無料にしてくれました。 外出時に雨が降っていたら、傘を貸してくれたりと気持ち良く過ごせました。 部屋にバスタブがないのは残念でしたが、シャワーがマッサージ機能がある切替ヘッドだったのがよかったです。ホテルにはバスタブがある部屋もありますが、ツインベッドのお部屋になるようです。部屋の変更を提案してくれましたが、当方はクイーンベッド希望でしたので、変更しませんでした。 全体としてとても快適な滞在時間となりました。パリ旅行の際はまた利用したいと思います。
Comment from Hotel Management
Jul 2, 2016 by Le Directeur, Hotel Management
Thank you for your comment. We are really happy to read that you appreciated your stay at the Newhotel Roblin. We hope to see you next time. Caroline Antoun
5 out of 5
by Jude from Hexham, Northumberland

Great hotel, great location.

Posted Apr 21, 2016 on Hotels
Staff were all absolutely wonderful, polite and helpful.
Comment from Hotel Management
Jul 2, 2016 by Le Directeur, Hotel Management
Thank you for your comment that is our reward . See you soon ! Caroline Antoun
5 out of 5
by Pascal from Montélimar

Ne pas hésiter...

Posted Apr 19, 2016 on Hotels
Hôtel accueillant, très bien situé, personnel très pro, chambre impeccable, service très correct. On ne regrette rien...
Comment from Hotel Management
Jul 2, 2016 by Le Directeur, Hotel Management
Cher Pascal, Nous vous remercions d'avoir pris le temps de nous faire part de votre expérience et nous sommes ravis que votre séjour se soit bien déroulé dans notre établissement. Au plaisir de vous revoir ! Caroline Antoun