Posted Oct 24, 2016
During our first night at the hotel, the bathroom smelled like urine. We informed the concierge (who was quite room when we initially checked in), and he told us there was nothing he could do about it that day, and that we could switch rooms in the morning if we left all of our luggage out in the lobby before we headed out, if we wanted to. He did not offer to have someone come and clean the room -- we were not looking to switch rooms, but only to have the room cleaned, which he would not send someone in to do.
We had contemplated switching rooms, but the next morning, a flustered guest we bumped into in the hotel elevator told us how he had left his luggage out because his room was not ready, and someone walked into the main lobby, took all of his bags, and walked out the front door with him (and that he was contacting the police regarding the robbery). Because of this, we decided to keep our luggage in our room. The next morning, the cleaning staff didn't clean the urine smell up, and we ended up having to wipe down the bathroom with baby wipes to get rid of the scent.
Also, the bathroom tiles on the walls were broken in some spots and going mold. I would certainly not recommend this hotel to anyone. We had an overall awful experience.