Ratings based on 108 Verified Reviews

3.6 out of 5
78% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Jan 5, 2017
Only thing is for a four star hotel it just needs updating the room I stayed in was very tired and rough around the edges can't really see the difference between this and 3 star. The staff were lovely though great service.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Great hotel if you have a car!

Posted Sep 16, 2016
Great hotel, We rented a Sixt car and was able to find secure gated parking here for free, the room Size was nice the bed was an actual queen size bed unlike most hotels in Europe the tv had 3 English channels bbc, cnn (international) and CNBC the staff was great very attentive and responsive and very knowledgable everyone spoke clear English expect for the bar staff the room service was good
Comment from Hotel Management
Nov 29, 2016 by Georges, Hotel Management
Dear Andre Thank you for taking the time to write a comment on Novotel Paris Créteil le Lac. We very much appreciate your positive comments regarding your stay at the Novotel Paris Créteil Le Lac. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming you again at Novotel. Best regards Georges CHRISTOS Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Very nice and helpful

Posted Aug 5, 2016
The hotel was nice and clean, staff was very friendly, they mad us lunch when we arrived late night and hungry for our check in.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dover, Kent, UK

Conveniently located hotel.

Posted Apr 10, 2016
We enjoyed our stay. Nice hotel conveniently located, by & large the clenliness was ok. Need to pay s bit more attention to detail with regards to maintenance & cleanliness. Our room door handle was missing from inside. Bathroom could do with a good thorough clean and s lick of paint. Corridor & room carpet needs to be shampooed. All staff encountered were really good, especially Luik (sorry if I have spelt the name wrong) was brilliant. Very helpful & friendly.
Comment from Hotel Management
Apr 19, 2016 by Georges, Hotel Management
Dear Madam, Dear Sir, Thank you for your commentary. I am really glad that you enjoyed your stay. I take into account your advice about the maintenance ; a renovation program is to come. Thank you as well for your positive return about the staff, I will let them know. I wish you will be back in our hotel, we will be pleased to welcome you again. Regards. Georges CHRISTOS Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

The hotel is great

Posted Aug 2, 2015
The hotel is great, and services are soooo amazing. I lived the view on the lake beside the hotel. I also liked the nearby mosque, but I felt it's little bit far from the City centre.
4 out of 5
Recommended
for Families
by A verified traveler

nice hotel in an excellent place

Posted Apr 27, 2015
that was my third time in novotel in Paris. I am very satisfied
Comment from Hotel Management
Jun 12, 2015 by Georges CHRISTOS, Hotel Management
We very much appreciate your comments regarding your stay at the Novotel Paris Créteil Le Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Georges CHRISTOS Manager
2 out of 5
by A verified traveler

Too Far from paris City

Posted Jan 2, 2015
The rooms is too small and not clean, i don't know why this hotel has been rated 4 star, i wil lrate this as 2.5 star hotel. The bathroom and toilet has no vent. People get fooled by the pictures on Expedia web page, don't look at the nice pictures on web sites and book this hotel.
4 out of 5
Recommended
for Families
by A verified traveler from Lancashire

Decent hotel for a one night stopover

Posted Sep 11, 2014
Pros: Breakfast rooms quite spacious
Cons: Please close the gates at night as that is what they are there for.
Location: Lovely park though the surrounding area was very scruffy with ugly flats seen in the distance
We chose this hotel on the outskirts of Paris to break up a journey to the south of France and back. The first thing of note was that the hotel had secure gates on it which was a cause for concern. More of a concern was that they were left insecure, rendering them useless. The area itself was very pleasant, next to a park with a lovely walk around a large lake and a nice little food outlet selling Pizza's and very tasty wraps. When we entered the hotel I asked a member of staff if my bikes would be okay on the roof of my car but was told they would not be safe and could be stolen. To ease that concern, without asking for it, the receptionist offered to let us store the bikes in a downstairs conference room which she locked for us. This was a very nice touch meaning we could relax. We only had breakfast and on both occasions the food was excellent. plenty of choice, fruit, serials, croissants, fruit juices, tea, coffee, bacon and eggs. More than enough choice for anyone.
3 out of 5
by A verified traveler from newcastle

Good but too far

Posted Aug 27, 2014
The hotel was clean and the staff are friendly and helpful. However it's 10 minutes walk to the nearest metro, and then almost an hour to the center of Paris. If you are going to disney it will take 2 hours on the metro and rer. I guess the major issue is it's location. If you are driving and not wanting to goto Paris center it's fine
5 out of 5
Recommended
for Everyone
by A verified traveler from Buith Wells, Powys

City break to watch women's rugby

Posted Aug 18, 2014
Pros: helpful staff, nice little pool.
Location: Short metro journey to the Eiffel tower and champes elysee.
Lovely staff, very helpful and good with the little one.