Ratings based on 302 Verified Reviews

3.6 out of 5
78% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Very close to hopping Center. Lot of parking

Posted Jan 26, 2017
Basement room. Very cold. Requested space heater. Lot of free Parking Close to Hway
3 out of 5
Recommended
for Everyone
by A verified traveler

Tired but good location

Posted Jan 23, 2017
No more than 2*. Has seen better days and in need of refurbishment. Sixties style. Good location and convenient for Paris. Breakfast a waste of money. Head for local cafes or get your own and store in little in room fridge.
3 out of 5
by A verified traveler

Posted Jan 5, 2017
Only thing is for a four star hotel it just needs updating the room I stayed in was very tired and rough around the edges can't really see the difference between this and 3 star. The staff were lovely though great service.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Great hotel if you have a car!

Posted Sep 16, 2016
Great hotel, We rented a Sixt car and was able to find secure gated parking here for free, the room Size was nice the bed was an actual queen size bed unlike most hotels in Europe the tv had 3 English channels bbc, cnn (international) and CNBC the staff was great very attentive and responsive and very knowledgable everyone spoke clear English expect for the bar staff the room service was good
Comment from Hotel Management
Nov 29, 2016 by Georges, Hotel Management
Dear Andre Thank you for taking the time to write a comment on Novotel Paris Créteil le Lac. We very much appreciate your positive comments regarding your stay at the Novotel Paris Créteil Le Lac. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming you again at Novotel. Best regards Georges CHRISTOS Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Very nice and helpful

Posted Aug 5, 2016
The hotel was nice and clean, staff was very friendly, they mad us lunch when we arrived late night and hungry for our check in.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Just Fine! No wow factor. Not up to premier inn

Posted Aug 2, 2016 on Ebookers
Pros: Nice staff. Good breakfast. Nice pool
Cons: Stench in the toilet which would not go away even after I reported it and it was cleaned. They promised to investigate further
Location: Excellent . Massive shopping centre within a mile radius and 30 min to Disneyland
If you are looking for a wow factor u won't get it here. Don't get me wrong. It's just ok. Inside looks a little old for me but restaurant and staff are nice. Mattress appears worn out.
2 out of 5
by Wayne

Disappointed

Posted Jul 8, 2016 on Hotels
The room was tired and in need of redecorating. I didn't feel like it was value for money.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dover, Kent, UK

Conveniently located hotel.

Posted Apr 10, 2016
We enjoyed our stay. Nice hotel conveniently located, by & large the clenliness was ok. Need to pay s bit more attention to detail with regards to maintenance & cleanliness. Our room door handle was missing from inside. Bathroom could do with a good thorough clean and s lick of paint. Corridor & room carpet needs to be shampooed. All staff encountered were really good, especially Luik (sorry if I have spelt the name wrong) was brilliant. Very helpful & friendly.
Comment from Hotel Management
Apr 19, 2016 by Georges, Hotel Management
Dear Madam, Dear Sir, Thank you for your commentary. I am really glad that you enjoyed your stay. I take into account your advice about the maintenance ; a renovation program is to come. Thank you as well for your positive return about the staff, I will let them know. I wish you will be back in our hotel, we will be pleased to welcome you again. Regards. Georges CHRISTOS Manager
3 out of 5
by Liang

Posted Dec 15, 2015 on Hotels
The hotel common area is very nice. The staff is very friendly. However, individual room is not in good condition with holes on the carpet.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 30, 2015 on Hotels