They did not acknowledge that I had prepai for the room and then charged me twice. They promused to reinvurse that very same day, but its been a week and I have received nothing.
Comment from Hotel Management
Oct 4, 2016 by Elodie RICHARD, Hotel Management
Hello. Thank you for sharing your comments on Expedia.com. Can you contact me directly at the hotel at +33 (0)145124412 because I need more information about your file. Best regards, Elodie RICHARD, Front Office Manager at Novotel Paris Orly Rungis