Ratings based on 199 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
88% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from München

mitteleuropäischer Standard, kein Luxus

Posted May 9, 2016
Pros: Betreuung, Service
Cons: siehe oben
Location: zentrale Lage, gute Erreichbarkeit der Sehnenswürdigkeiten, gute Anbindung Metro etc.
sehr freundliche und motivierte Mitarbeiterinnen und Mitarbeiter, Zimmerkomfort mäßig, kein Außenfenster, kein zu öffnendes Fenster, Frischluft ausschließlich über Klimaanlage
Comment from Hotel Management
May 13, 2016 by Candie C, Hotel Management
Sehr geehrte Dame, Vielen Dank für die Kommentare auf Ihren Aufenthalt in der Paris Marriott Champs Elysees Hotel. We are so grateful that you appreciated our team. It will be kept informed as our guests' satisfaction remains our main source for motivation. Furthermore, I thank you for your kind words about our location. It is true that the hotel has a dream location. I look very much forward to welcoming you back in person anytime you revisit our beautiful city and hotel. Warm regards, Candie Clapier Marketing Manager
5 out of 5
by A verified traveler from California

Great Hotel on the Champs Elysees

Posted Apr 3, 2016
Pros: The location, the staff, the service and the room.
Cons: No improvements
Location: Central location where within 30 minutes, can walk to Eiffel Tower, Place de la Concorde, Louvre.
Central location on the Champs Elysees where it was walking distance (30 minutes) to Place de la Concorde, Eiffel Tower, Louvre. Tour buses had a stop right outside the hotel. Hotel staff went out of their way and provided very friendly service. Concierge were very helpful to guide us on places to go, what to see and were on top on when strikes were that ensured we went to the sites outside of the strike days.
Comment from Hotel Management
May 20, 2016 by C Clapier, Hotel Management
Dear Sir, Thank you for sharing your comments following your last stay with us. It has been a lot pleasure to learn of your very happy stay with us. I thank you for your appreciation in regard to our location. I will be happy to share your wonderful comments with the staff. We all hope to welcome you to Paris again in the near future! Kind regards, Candie Clapier Marketing Manager
5 out of 5
by A verified traveler

TOP Notch Hotel & customer service with GREAT loc

Posted Apr 2, 2016 on Hotels
This was by far the BEST customer service we have ever received. Every employee we were in contact with was TOP notch! My husband is having his secretary book him in Marriotts whenever possible
4 out of 5
by A verified traveler

Agréable séjour

Posted Mar 29, 2016 on Hotels
Séjour agréable sur une avenue magnifique. Je recommande vivement. Dommage que le prix soit aussi élevé.
3 out of 5
by SALEM

This traveler left a rating score only Posted Mar 20, 2016 on Hotels
5 out of 5
by A verified traveler

Girls weekend

Posted Feb 20, 2016
Great location. Great service. Very comfortable bed.
Comment from Hotel Management
May 30, 2016 by Sales & Marketing Coordinator, Hotel Management
Dear Madam, First of all, I want to thank you very much for taking the time to share this delightful comment and for having chosen us for your first trip to Paris. What a pleasure to hear that you spent an amazing time at the hotel and that you loved our location, service and of course the inimitable Marriott bed. We cannot wait to welcoming you again very soon! Yours sincerely, Candie Clapier
4 out of 5
by A verified traveler from Bronx

Close to attractions tour buses public transporta

Posted Feb 19, 2016
Staff was wonderful, geeat location actual rooms, while clean and family room was large, could use modernization.
Comment from Hotel Management
Mar 15, 2016 by Sales & Marketing Coordinator, Hotel Management
Dear Maya, Thank you for having chosen the Paris Marriott Hotel Champs Elysees for your Parisian stay, and for taking the time to share your impression regarding your recent stay. We are happy to hear that you appreciated our service, the location and the room. Best regards, Candie Clapier
4 out of 5
by A verified traveler

Too noisy room.

Posted Feb 17, 2016 on Hotels
Very noisy room. No free wifi. Too expensive for what it provides.
Comment from Hotel Management
May 21, 2016 by Candie Clapier, Hotel Management
Dear Madam, dear Sir, First of all, I would like to thank you for choosing the Paris Marriott Champs Elysees Hotel, and taking the time to write about your stay on the Trip Advisor community. Every feedback from our clients is valuable and has a major importance for us. I kindly apologize regarding the problem you faced with the noise. Regarding the Wi-Fi, we offer free connection from our Lobby and common area. I truly hope we will have the chance to welcoming you again! Best regards, Candie Clapier, Sales & Marketing Coordinator
5 out of 5
by Vasco Antonio

This traveler left a rating score only Posted Feb 14, 2016 on Hotels
5 out of 5
by Weiling from Taiwan

Posted Feb 13, 2016 on Hotels
We had a wonderful experience staying at the hotel. All the services provided were excellent. My husband's birthday was in Feb and upon checking in when the lady at check in counter Myra knew that, she immediately arranged to have a bottle of red wine sent to the room. The German girl Carolyn at the front desk was also very friendly and she assisted us in many ways during our stay. The food served at the restaurant was excellent too, we stayed there for 5 nights and dine there every night. The service and the quality of food were excellent. Overall the only flaw with this hotel was the rooms were a bit outdated, it needed renovation, but otherwise everything was excellent. We had a wonderful stay, good location, great services and excellent food!
Comment from Hotel Management
May 21, 2016 by Candie Clapier, Hotel Management
Dear Madam, dear Sir, Thank you very much for taking the time to post this review about your recent stay. We are absolutely pleased to read your amazing compliments and particularly that we made you’re your husband birthday special. What a pleasure to read that you enjoyed our room, staff and centralized location! I will personally share your comment with all our team and especially Myra and Carolyn. We look forward to welcoming you again soon in the City of Lights. Kind regards, Candie Clapier Sales & Marketing Coordinator