Dirty lift and dirty carpet and broken furniture.
Posted Sep 10, 2016
As we checked in we were given a room with dirty carpet, broken toilet, broken wardrobe, beds on different levels, smelly room. Told the receptionist who was polite - she tried to find another room like she was doing us a favour. She found another room and said this is one of the best rooms in the hotel. It was like they offer you a scary room so you do not complain when they offer you a better room!! Unfortunately the second room although was definitely better than the first, the carpet was dirty. The wardrobe was shaky and just about to collapse.
The carpet of the lift was extremely dirty. I was holding my luggage up while going up and finally when I was going down.
The staff was polite and helpful. They filled our hot water flask with hot water a couple of times.