Posted Nov 21, 2016
My money was inappropriately collected and spent! I am very angry that I was not informed of Timhotel's sellout. Instead I was forced to spend 7 days/nights in an open-air construction zone! No lobby, no dining room for breakfast, no elevator, no heat, no amenities. The "breakfast plan" was a joke. One day I arrived at 8:13 AM (breakfast was from 6-10 AM) and there was no food left; then next day I had to go up and down the stairs three times before the food "arrived!" In their effort to achieve a "modern" design, the room lacked many necessities for any traveler (no electrical outlet in the bathroom, for example). Drilling and pounding during the day; no heat at night (I slept with jacket, gloves and hat each night!) I had to fight my way up and down stairs covered with pails of paint and plaster, open ladders, construction workers, etc. This was a thoroughly disgusting experience. I need an explanation from Expedia ASAP.