Ratings based on 3,012 Verified Reviews

4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

In need of redecoration

Posted Feb 19, 2017
Pros: The very personable, helpful staff.
Cons: The décor.
Location: Good location, close to train and Metro station and lots of restaurants nearby.
Staff lovely, could not be more helpful, but the décor in our room was very tired and in bad need of refurbishing.
Comment from Hotel Management
Feb 22, 2017 by Patrick Arnoult - General Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your experience with us following your recent stay here at the Pullman Paris Montparnasse. What an absolute delight to read such positive comments, especially regarding our staff. It will be a real pleasure to share your kind words with them, such praise is always highly rewarding and motivating for the teams. However I do regret to learn of your disappointment regarding the décor of the hotel. We are pleased to inform you that a large-scale works are actually planned on the site of "l’ îlot Gaîté", aiming at restructuring and at improving the quality of life of the district Montparnasse. At that time, the hotel will be renovated. We all sincerely hope to have the opportunity to welcome you back to Paris in the near future. Kind Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel close to Metro station

Posted Feb 16, 2017
Hotel staff very professional yet friendly. The room was immaculate, wifi connectivity excellent.
Comment from Hotel Management
Feb 22, 2017 by Patrick Arnoult - General Manager, Hotel Management
Dear Franklyn, Thank you for taking the time to post your comments about the Pullman Paris Montparnasse on Expedia. It is always a pleasure to read that our guests enjoy their stay with us, the quality of our team members, of our services and our location. We hope to have the pleasure to be up to our reputation while a next stay with us. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in the city center

Posted Feb 8, 2017
Pros: Location and service
Cons: No comments
Location: Located near to the tour eiffel
Friendly staff, nice location, good rooms. I would definitively recommend it.
Comment from Hotel Management
Feb 22, 2017 by Patrick Arnoult - General Manager, Hotel Management
Dear Guest, We are delighted to be described as a "Nice hotel in the city center"!! It is always a pleasure to read that our guests enjoy their stay with us, the quality of our services, our team members and our location. We hope to have the pleasure to welcome you back in the near future. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from los sngeles

Nice hotel in Paris that's affordable

Posted Jan 30, 2017
We enjoyed the hotels cleanliness comfort and great service ! Great location , walkable to the great Galeria Lafayette , train station , stores and restaurant ! Great price for a great hotel !
Comment from Hotel Management
Feb 22, 2017 by Patrick Arnoult - General Manager, Hotel Management
Dear Lizzy, Thank you for sharing your experience in our hotel on Expedia. It is always a pleasure to read that our guests enjoy their stay with us, the quality of our services as well as our location. We hope to have the pleasure to welcome you back soon at the Pullman Paris Montparnasse. Sincerely,
3 out of 5
by A verified traveler

Good location but over-priced corporate hotel

Posted Jan 26, 2017
Pros: Not a lot but quite impressive to look at.
Cons: Staff attitude and recognition of single guests.
Location: Montparnasse is a great area of Paris, loads of cafes, bars and restaurants to choose from.
Good location in a great area of Paris and hotel is quite impressive but NOT for the individual traveler. More interested in looking after their flight crews, group bookings and corporate guests rather than the single traveler. 50th birthday treat but no preference requests were honoured and was shoved into a 1st floor corner cupboard. VERY EXPENSIVE food and drinks and really not good value for money.
Comment from Hotel Management
Feb 22, 2017 by Patrick Arnoult -General Manager, Hotel Management
Dear Guest, Thank you for taking the time to tell us about your stay at the Pullman Paris Montparnasse. I am sorry that the hotel did not provide you an outstanding experience. Please be assured that we took notes of your several comments related to lack of attention from our staff and our applied prices. We really hope you would give us the opportunity to better serve you in the future and to offer you the memorable experience you were expected. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler

Montparnasse Paris.

Posted Jan 22, 2017
Pros: Location and quality of hotel
Cons: slight updates
Location: shopping, restaurants, right across the street from Gare Montparnasse which will take you to anywhere in Paris via RATP (metro) or RER or national tra
Staff was great, hotel is beautiful, the location is perfect. It is right next to the train/metro station with great shopping and restaurants nearby.
Comment from Hotel Management
Feb 21, 2017 by Patrick Arnoult - General Manager, Hotel Management
Dear Guest, Thank you for your wonderfully positive and complete review following your recent stay here at the Pullman Paris Montparnasse. What an absolute delight to read such positive comments, especially regarding our staff. It will be a real pleasure to share your kind words with them, such praise is always highly rewarding and motivating for the teams. We are pleased to read that you enjoyed your stay, making the most of our convenient and central location. We sincerely hope that we will have the opportunity to welcome you back to Paris again in the near future. Warm Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from France

Posted Jan 20, 2017
Amazinggg hotel! I would definitely go there again
Comment from Hotel Management
Feb 21, 2017 by Patrick Arnoult - General Manager, Hotel Management
Dear Jane, What an honor to be described as "Amazinggg hotel"!! We are pleased that the Pullman Paris Montparnasse has met your needs during your Parisian stay. We hope to have the pleasure to welcome you back in the near future. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from Orange County, California

Nice hotel and easy access to thé attractions

Posted Jan 19, 2017
First class hôtel with à very friendly staff.An excellent gym on thé 22nd floor
Comment from Hotel Management
Feb 21, 2017 by Patrick Arnoult - General Manager, Hotel Management
Dear Jay, Thank you for taking the time to post your comments about the Pullman Paris Montparnasse on Expedia. What an absolute delight to read such positive comments, especially regarding our staff and our fitness room. We hope to have the pleasure to be up to our reputation while a next stay with us. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Nice hotel close to transit and restaurants

Posted Jan 13, 2017
Pros: The hotel was clean and convenient to transit. Restaurants are close by and easily reached by foot. Rooms were cleaned daily and linens refreshed.
Cons: There were some issues with insufficient power adapters so devices had to be left with the front desk for charging. A better breakfast menu.
Location: There were lots of restaurants, shops, malls, grocery store, outdoor shops and activities nearby.
My experience was great. The staff were pleasant and addressed questions or concerns expediently. However, there were some issues with insufficient power adapters so devices had to be left with the front desk for charging. For such a huge hotel with many US visitors they need more adapters. The breakfast did not have enough variations.
Comment from Hotel Management
Feb 21, 2017 by Patrick Arnoult - General Manager, Hotel Management
Dear Kaycee, Thank you for taking the time to share your experience with us following your recent stay here at the Pullman Paris Montparnasse. We are pleased to read that you did enjoy your stay and appreciated the sympathy of our teams and the cleanliness of the rooms. However I do regret to learn that there were some issues with insufficient power adapters. Please be assured that your comments are highly important to us and will be used to monitor and improve on the service we provide. We all sincerely hope to have the opportunity to welcome you back to Paris in the near future. Kind Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 4, 2017
Clean and modern facilities. Friendly and courteous staff.
Comment from Hotel Management
Feb 21, 2017 by Patrick Arnoult - General Manager, Hotel Management
Dear Guest, Thank you for your positive review following your recent stay here at the Pullman Paris Montparnasse.. We are glad to see that your room contributed to your comfort during your stay with us. It will be a real pleasure to share your kind words with our staff, such praise is always highly rewarding and motivating for the teams. We sincerely hope that we will have the opportunity to welcome you back to Paris again in the near future. Warm Regards,