View of Eiffel tower
Posted Feb 22, 2017
The hotel was situated very close to the Eiffel Tower which is where we wanted to be and the room we chose was with a balcony that had a view of the tower. The staff was great and helpful during check in and its one of those hotel where you need to scan the room key in order to use the elevator. We were given a room on the 8th floor which was great for the view.
Great View , Friendly staff, comfortable room, very central , close to Eiffel tower
AC stop working on last day in the room which we compensated by leaving the balcony door open for cooling.
Mini fridge door would not open for 2 days until they fixed it
All TV channels were in french except for 1 channel
Went to eat at their own restaurant called "FRAME" in the middle of the day and we were sat immediately but waited almost 10 minutes to be attended(and we were not) before leaving and going to eat somewhere else
These items were the reason for 4 rating instead of 5 overall (but would not keep me from staying there again)
Comment from Hotel Management
Feb 23, 2017 by General Manager, Hotel Management
Thank you for all your information regarding your stay among us. We are sorry to note that you met some issues. Actually we propose 59 channels on the guests' TV among which 26 in English. Our welcomers stay at your disposal to give these information to our guests to help them in any case.
As for our Franco-Californian restaurant, Frame, your experience has just been shared about the ten minutes waiting. We hope to have the opportunity te better serve you during your next stay in Paris.
Nice regards from Paris