CDG airport hotel not so convenient
Posted Jul 6, 2016
I stayed at the hotel for one night while in route from a trip to Italy back home to the USA. I was expecting a relaxing experience to re-charge my batteries before a long flight the next morning, but my expectations were not met.
The bus stop for the free shuttle was a bit of a hike from Terminal 2F where my flight arrived. The video monitor showed that the bus would arrive within 15 minutes, but when that time expired, no bus arrived and the bus seemed to be erased from the monitor. A bus finally arrived after about 45 minutes which took another half hour to reach the hotel. I could have taken the RER train the central Paris is less time.
Registration at the hotel took a long time despite the fact that I was second in line. The hotel demanded to charge my credit card for 250 euros for contingencies in addition to collecting the room fee in advance.
The attraction of the hotel for me was the spa, but the swimming pool had no water since it was being serviced that particular day. The sauna and steam rooms were also closed. When I asked about the spa, I was rudely told by a staff member that this information was posted on their website and that I should have known. I reviewed their website a few times in advance of my stay, yet this information was not apparent. Fortunately, they were giving massages which helped to relax me.
I had a good dinner at the hotel restaurant, however, the waitress forgot to bring the water I had ordered and a second waiter ignored me.