Ratings based on 1,076 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
83% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from DEN HAAG

Hotel van alleen maar de beste ervaringen

Posted Oct 18, 2016
Pros: Het hotel heeft een gastvrije & warme uitstraling met personeel met humor. Al die types in witte badjassen voor/de Spa
Cons: wellicht alle services van het hotel nog een keer checken.
Location: ligging op ca half uur rijden van vliegveld Orly en op 3km van Disneyland Parijs. op loopafstand van The Mall, het (overdekte) winkelcentrum & outlet
Het totaal van vlucht (heen/terug) , transfer Parisshuttle & hotel was vlekkeloos. De ligging van het hotel niet te ver van ORLY en vlak bij Disneyland Parijs en The Mal winkelcentrum & Outlet is ideaal. Bij het hotel bleken wij een VIP status te hebben met allerlei gratis voorzieningen waaronder een auto met chauffeur. De service van het hotel was uitmuntend; alles was er op gericht om onze wensen te vervullen, altijd direct en praktisch. Buitengewoon vriendelijke bejegening. Enige minpunt was dat onze dochter van 15 geen toegang had tot het zwembad. Reden is dat het zwembad inclusief de Spa is en die leeftijdsgrens voor de Spa geldt. Ons idee was dat Spa en zwembad gescheiden zouden zijn zodat zij wel zou kunnen zwemmen. Maar dat idee was dus onjuist. Wij zijn buitengewoon tevreden over Expedia dat deze reiservaring voor ons heeft mogelijk gemaakt. Chapeau!
5 out of 5
by A verified traveler from Brisbane, Australia

Fantastic Place to Stay for Disney

Posted Oct 17, 2016
Pros: Friendly & comfortable
Cons: Shower screen was too small - let lots of water out.
Location: Great restaurants, Disney is close by as well as train stations!
Fantastic room at the Relais Spa. The bed was comfy, the amenities were great and the shuttle bus was super easy to use. Only downside was the shower over the bath had the smallest shower screen ever and let a lot of water splash onto the floor! Would totally stay again!
4 out of 5
by A verified traveler from London

92% out of a 100%

Posted Oct 17, 2016
Location: The surrounding restaurants are nice but very expensive ... they know you are kinda trapped in that area.
Shower in room 320 was not as powerful as one would like. Price of replacing any broken or missing items (luckily we didn't) was extortionate - 10 Euros for a teaspoon - come on Brexit ! Great transport to Paris (40 mins away) and the Disney Parks (5 minutes) on the RER A. Looking at pics of the hotel the pool is not a pool. Maybe this is mentioned in the descrition - but as the main picture a bit misleading.
5 out of 5
by A verified traveler from Vienna

Great, Luxurious Hotel very close to Disneyland

Posted Oct 4, 2016
Pros: Great service and premium feel. They offer a free shuttle to Disneyland (drive ca. 5-10 min) which is available all day on demand.
Location: Within 10-15 min walking d. there is a huge mall with a supermarket & shops (incl. a pharmacy). Within 5-10 min you can find several restaurants
We stayed for 3 nights to visit Disneyland. We were really happy with our choice: The overall impression is: very modern, everything is clean and the staff was really friendly and helpful. The room was spacious and modern with a small kitchen and a huge king-size bed. The breakfast (EUR 16 / day) is very good, but a bit pricey. Considering that there is a small kitchen in the room and a supermarket in the nearby mall (10 min by foot), you could also save some money and have breakfast in your room. The spa area was also very nice. They offer free towels and you can pick up bathrobes at the reception.
4 out of 5
by A verified traveler from Cph, DK

Nice, clean and very comfortable

Posted Sep 25, 2016
Nice staff. Shuttle service to Disney whenever you want. Nice bar. Easy bus service from airport using magical tours. Restaurant was not good. Bad food, mediocre service, and horrible lighting. The interior decorator should be disbarred.
5 out of 5
by A verified traveler


Posted Sep 18, 2016
Nice hotel. A few minutes away from the metro station, keeping me in touch with Disneyland and the airport. Recommended.
5 out of 5
by A verified traveler from gn

El hotel muy cerca de Disney

Posted Sep 11, 2016
Hotel muy cerca de Disney muy recomendable, con transporte gratuito desde el hotel al parque o si se prefiere a una parada de tren , muy bien comunicado . En los alrededores muchos restaurantes, centro comercial con un gran supermercado, donde a nosotros nos sirvió para poder comprar comida para llevar cada día a Disney, en la habitación del hotel hay una pequeña cocina.El personal muy amable , y todo muy limpio.
5 out of 5
by A verified traveler from Melbourne, Australia

Great location, near Disney and the train station.

Posted Sep 9, 2016
The free shuttle to Disney was invaluable, they really do go back and forth all day and night
5 out of 5
by A verified traveler

Great hotel in good location

Posted Sep 4, 2016
This is a really lovely but still affordable hotel with great facilities. It's location is great for Disneyland Paris (free shuttle) and there are plenty of good places to eat, drink & shop within 2 minutes walking distance of the hotel. The spa is lovely - nice warm pool, steam room, sauna, hot tub and well equipped gym. Be aware though - this is only for age 16 up : no children in the pool!!! The rooms are well equipped with super comfy king sized beds & no noise from adjoining rooms. They even have a small kitchenette which would be good for an extended stay. I was a little surprised that housekeeping only made the bed - didn't retold/ change the towels and there was no replenishment of bathroom or coffee supplies. That aside though - it's a really lovely hotel giving excellent value for money and I would highly recommend it.
4 out of 5
by A verified traveler from London

Pool only accessible to 16 and older

Posted Sep 3, 2016
Pros: Clear rooms
Cons: Staff english manner, the supervisor of the spa replied to what's your name "I don't have a name".
Location: Nice location, 5-10 minutes from disney by shuttle and 10 min walk to restaurants and mall
I don't know if its clear but kids can't use the pool and 16 and older need to be with adult.