Ratings based on 202 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sapporo,Japan

少し長めの滞在には最適のホテル、快適で立地条件も良い!

Posted Jan 26, 2016
快適に過ごせましたが、貴重品保管庫のトラブルが気になった。浴室のシャワー設備も改善の要あり! ルームサービスやキッチン設備は素晴らしい。
5 out of 5
Recommended
for Couples
by A verified traveler from London

Lovely apartment in interesting area

Posted Jan 22, 2016
Pros: Two TVs with British channels included, spacious power shower, comfortable bed, coffee machine (capsule type) with 4 free capsules every day.
Cons: No shelves or space in the bathroom for wash bags etc. (Had to put mine on the floor). Shower water temperature control very stiff but ok once set.
Location: Nightlife on the Grands Boulevards a few blocks away. Some OK restaurants. Interesting shops and arcades. Galleries Lafayette 15 mins pleasant walk
Had a great time using Nell as a base. Metro (line 7) at the top of Rue Cadet 2 minutes walk away. Hotel staff were always available and always friendly and helpful. Apartments are on a bustling and busy intersection, but windows are double glazed and it gets much quieter at the right time (around 23.00).
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney Australia

Already recommend to friend !

Posted Jan 12, 2016
Best location, a lot of restaurant around, Friendly and helpful staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Chiques Appartmenthotel in zentraler Lage

Posted Jan 3, 2016
Service des Hauspersonals war sehr gut. Zimmer toll was Design und Ausstattung betrifft.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location, really helpful staff.

Posted Nov 29, 2015
Great location for a short shopping trip. Staff really helpful and room comfortable. Chocolate shop opposite the hotel definitely worth a visit!
Comment from Hotel Management
Dec 16, 2015 by baud, Hotel Management
Dear Sarah, Thank you for the nice comment about staff and room. We hope to see you again! regards,
3 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Sorry, but the Residence Nell is going down

Posted Nov 22, 2015
Pros: Overall, the room are "roomier", and the small kitchenette corner.
Cons: Bed's linen. Pillow. Staff attitude . The hotel should store its stuff elsewhere than in very limited client space (see picture)
Location: A lot of local commerce. A "normal" commercial street. Very pleasant.
My wife and I went there two years ago and were fully satisfied with the place. We went back this November and were disappointed. The extraordinary staff kindness is disappearing. The bedding (linen, pillows, etc.) is all synthetic, if this is what you like, you will be happy. We prefer, in a four star hotel, to have 100% cotton. Our expectations were high, and what we found was not at the level we anticipated. This said, this is not a bad hotel. The staff is not worse than elsewhere, the problem is that it used to be so much better.
Comment from Hotel Management
Dec 5, 2015 by Arnaud, Hotel Management
Dear Sir, What a pity to hear such comment..first time ever staff attitude is mentioned..The team has been the same for a couple of years (Josselin,diana,Fouad..) and were the same last time you were here. We understand you were dispointed with the linens. Just to clarify, the linens in the cupboard are for families using the sofa bed, just an extra service to be more confortable and we never know before arrival if guest need it or not. We do regret you saw it as in a poor orderly fashion, regarding the photo, the set could be much more better, you are totally right and we’ll see directly with housekeeping to correct it immedialty. For the linen and towels, still the same in our 4 stars residence and 5 star hotel : by Garnier Thiebaut, 100% cotton, totally new last june, 5 months ago. A linen can’t live more than 3 years. We hope you will give us another chance to, and we will be very happy seeing you again at Résidence NELL. kind regards, Arnaud Valary, Charm&More COO
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Great location

Posted Nov 11, 2015 on Wotif
Great place in a good location with lots of great restaurants nearby (restaurant next door is awesome for casual dining with a mix of traditional french and other modern cuisine)
Comment from Hotel Management
Dec 17, 2015 by baud, Hotel Management
Dear Jo, We are glad you enjoyed your stay with us. The area is indeed booming with great restaurants! Regards,
5 out of 5
Recommended
for Families
by A verified traveler

Posted Nov 3, 2015 on Hotels
Bra läge och bra och hjälpsam personal som pratar Engelska. Rent och fräscht, bra sängar, kuddar och täcken. Minus är att det var lite väl trångt om utrymme för två vuxna och två barn i ett standardrum.
Comment from Hotel Management
Dec 16, 2015 by Xavier, Hotel Management
Dear Guest, Thank you for taking the time to post this comment. We are happy you enjoyed your stay. kind regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Residence Nell, Paris

Posted Nov 1, 2015
Pros: Rooms, staff
Cons: No, perfect
Location: Great location for all attractions
Great location, great rooms. clear and tidy. Staff really nice
Comment from Hotel Management
Dec 16, 2015 by baud, Hotel Management
Dear Bmags, thanks for such a great comment! We hope to see you again! regards,
5 out of 5
Recommended
for Families
by Vernetta from Turnersville NJ

Great Experience

Posted Oct 19, 2015 on Hotels
The staff was very helpful and accommodating! The room was gorgeous! The location was perfect! Close to Opera House. Great experience!
Comment from Hotel Management
Dec 26, 2015 by Xavier, Hotel Management
Dear Guest, Thank you for such a great comment! See you soon in beautiful Paris and Residence NELL. kind regards, Baud / duty manager