Ratings based on 174 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tampa, FL

Nice hotel in the heart of Paris

Posted Jul 25, 2015
Cons: Bedding (pillows) could be a better quality.
Nice hotel, clean and comfortable. Bedding (pillows) could be better. Convenient location, close to great restaurants and shops. Walking distance to main tourists attractions. Staff is very pleasant and accommodating. Would recommend for families traveling with kids.
Comment from Hotel Management
Aug 5, 2015 by Josselin, Hotel Management
Dear Guest, We thank you for your good review. About the pillows, we propose 5 differents types, on request (feather, ergonomic, carbon...) We hope to welcome you again soon. Best regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

Excellent location

Posted Jul 24, 2015
This is the place to stay if you want to walk to the main attractions along Seine. 15-30max. Little noisy at night with street noise but nothing new from a major city. We were upgraded and for family of four that was nice plus some good welcome chocolates on bed nice touch. Staff were excellent from check in to check out and having them set up the trip to airport worked great
Comment from Hotel Management
Aug 5, 2015 by Josselin, Hotel Management
Dear Guest, My team and I thank you very much for this nice review. We hope to welcome you again. Best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from Waterloo, Ontario, Canada

Great hotel, will stay here again

Posted Jul 22, 2015
Pros: Excellent location, very clean. The king bed and sofa beds were very comfortable.
Cons: The lighting in the bathroom is very low. The shower is very dark and needs more light in there. Feels like a candle lit cave!
Great hotel, clean and spacious for Paris standards. We liked the location, easy to get to the Metro.
Comment from Hotel Management
Aug 5, 2015 by Josselin, Hotel Management
Dear Guest, Thank you very much for this kind comment. We are glad that you enjoyed your stay with us. Best regards.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 17, 2015
Bel hôtel bon emplacement pratique avec les enfants
Comment from Hotel Management
Aug 5, 2015 by Josselin, Hotel Management
Cher client, Nous vous remercions vivement pour votre avis. Nous espérons vous accueillir de nouveau dans un futur proche. Cordialement
4 out of 5
Recommended
for Everyone
by A verified traveler

très accueillant

Posted Jun 24, 2015
Hôtel de très bonne qualité ! Notre chambre donnait sur la rue principes et du coup c'était un peu bruillant !!!
Comment from Hotel Management
Aug 5, 2015 by Josselin, Hotel Management
Cher Client, Merci d'avoir pris le temps de laisser votre avis. Au plaisir de vous accueillir de nouveau. Cordialement.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bayern

55 qm großes Studio! Zentrale Lage! Empfehlenswert

Posted Jun 14, 2015
Pros: Die Zimmer sind sehr groß und modern eingerichtet!
Das Hotel ist wirklich sehr Empfelenswert! In nächster Nähe sind Restaurants, Bars und auch zwei Metrostationen! Das Personal ist sehr freundlich und Hilfsbereit. Unser Auto haben wir in einer öffentlichen Tiefgarage für 36 Euro am Tag geparkt, das war für Paris ok! Kurz gesagt, wir würden wieder hin fahren!
4 out of 5
Recommended
for Everyone
by A verified traveler from DUBAI

One of the better residences in PARIS

Posted Jun 3, 2015
The lobby is short small and simple. Its a nice compact residence. Area is good, but for those who enjoy bits of street shopping. I was put on the second floor and the near by bar got a bit noisy so couldn't sleep well until after 2am. Rest everything was great !
Comment from Hotel Management
Aug 5, 2015 by Josselin, Hotel Management
Dear Guest, What an excellent review, thank you so much! We apologise about the noise. We would be glad to welcome you again for your next Parisian trip.
3 out of 5
by A verified traveler

Nice place but where was the king size bed?

Posted May 21, 2015
I booked this hotel on Expedia because it was advertised as having king size beds. The staff confirmed there is none. Nice staff, clean, no noise.
Comment from Hotel Management
Aug 5, 2015 by Josselin, Hotel Management
Dear Guest, We thank you for your review. In Europe, King Size bed have not the same meaning than in the US. Anyway, we hope you enjoyed your stay with us. Best regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dubai

Excellent location and perfect Staff

Posted May 7, 2015
The most amazing is the staff and how far they are willing to assist you. Close to various restaurants, 10 min walking to Lafayette and Opera.
Comment from Hotel Management
May 26, 2015 by Arnaud Valary, Hotel Management
Dear Khalifa, Thank you very much for your positive comments on our staff. I am glad to read that you enjoy our location. Thank for this lovely feedback, our team and I look forward to your next visit. Best regads,
5 out of 5
Recommended
for Everyone
by A verified traveler from new zealand

Hotel added to our experience of Paris

Posted May 5, 2015
Pros: Location and facilities
Had a wonderful time at Residence NELL. Hotel was all we needed in Paris. Walking distance to Opera Garnier and boulevard area. Staff friendly and helpful. Lovely cafe just beside the hotel with friendly staff. Would stay again and would recommend to friends
Comment from Hotel Management
May 27, 2015 by Arnaud Valary, Hotel Management
Dear Guest, It is a real pleasure to read such a delightful comment. We sincerely appreciate your feedback regarding the helpful staff and the overall property. We hope having the pleasure of welcoming back very soon. Best regards,