Ratings based on 1,054 Verified Reviews

3.9 out of 5
81% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Posted Feb 15, 2017
Absolutely wonderful!!!!!! Everything was excellent!!!!!!
Comment from Hotel Management
Feb 15, 2017 by Maud, Hotel Management
Dear Carolyn, Thank you for visiting us. We hope to welcoming you soon again. Kind regards Maud Saulnier
4 out of 5
by A verified traveler

Posted Feb 5, 2017
I borrowed electoric adjuster because I forgot to bring it from my house when checking out, I got to know, it was charged... they did not say anything when I borrowed so I felt it a little cheating and stingy.
Comment from Hotel Management
Feb 7, 2017 by Lothar, Hotel Management
Dear Guest, Thank you for your feedback. When we give an electronic adaptor to our guests we just put a caution in case the guests don't give it back at the check-out but there is no charge to borrow it. If you gave back the electronic adaptor, please let us know if you had a charge regarding this and we will refund the fees applied. Kind regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Perfect weekend break!

Posted Jan 30, 2017
Location is very central and right by the metro for easy navigation of the city! Room was very spacious, rainfall shower amazing! Spa was limited but steam room was perfect foe relaxing. Staff surprised us with honeymoon gift! Can't wait to return
Comment from Hotel Management
Feb 7, 2017 by Lothar, Hotel Management
Dear Guest, Thank you for you nice review. We hope to welcome you again very soon. Kind regards.
4 out of 5
Recommended
for Everyone
by A verified traveler

地理位置什么好 和所有景点都很近

Posted Jan 23, 2017
Pros: 房间空间大 洗手间和浴室是分开的 位置很好 出门就是地铁站 Room space is big enough, separate toilet and bathroom.
Cons: 在最后check out时,账单上有两啤酒,但并不是我们喝的,走时可以检查账单。The receip shows two beer, but we didn't drink it. You shold check carefully when you check out.
Location: The location is very good, near to underground station, Louvre and Avenue des Champs-Élysées。
提前询问过 没有免费的机场巴士 如果预定需要额外收费 check in 很顺利 员工会向你介绍酒店的设施 游泳池和桑拿 No free airport shuttle, need to pay addition fees if you want. Staff are very warm, she introduce to us about the swimming pool and sauna.
Comment from Hotel Management
Feb 7, 2017 by Lothar, Hotel Management
Dear Guest, Thank you for your nice review. We hope to welcome you again very soon. Kind regards.
3 out of 5
Recommended
for Everyone
by A verified traveler

A good mid-priced hotel.

Posted Jan 9, 2017
A good location, close to the Louvre. Staff were helpful and friendly. In-room internet didn't work.
Comment from Hotel Management
Jan 10, 2017 by Lothar, Hotel Management
Dear Guest, Thank you for your review. The location of the hotel is perfect to visit the city. We hope to welcome you again soon. Kind regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Nice hotel in the center of everything

Posted Dec 28, 2016
Pros: Location
Cons: Bathrooms very small, should be larger and toilet should be en suite for each one.
Location: Central location. Two blocks to Louvre, Musee d'Orsay just caross the river (10 minute walk), near Place de la Concord, Place Vendome.
In the 1st District, close to the Louvre, Musee d'Orsay, Place de la Concord, and Champs-Elysee, this Hotel is convenient to all the sights most visitors to Paris would want to see. Friendly and accommodating staff that speaks English. Very helpful concierge who has cut-the-line tickets to the major attractions. Rooms small by American standards but acceptable.
Comment from Hotel Management
Jan 8, 2017 by Lothar, Hotel Management
Dear Bill, Thank you for your review. We hope to welcome you again very soon. Kind regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from Eastbourne UK

Paris at Christmas

Posted Dec 28, 2016
Pros: Within easy walking distance of the Champs Elysees through a tranquil park and along the Seine and close to the Metro
Cons: Heating/ air conditioning unit was right by my head when I slept so after the first night I had to turn it off
Location: Louvre Museum D'Orsay Boat Trip Eifel Tower Christmas Market along the Champs Elysees
Nice Hotel with good friendly staff in a good district
Comment from Hotel Management
Jan 8, 2017 by Lothar, Hotel Management
Dear Jeannette, Thank you for your review. We hope to welcome you again very soon. Kind regards.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 21, 2016
Ok but my room was old and needed major serious renovations. Same as the hallway
Comment from Hotel Management
Dec 28, 2016 by Maud, Hotel Management
Dear Guest, Thank you for your feedback. We hope to welcome you back soon again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Overall Review

Posted Dec 16, 2016
Great location and great Sunday Brunch. I did have an unexplained charge on my credit card for which they have not responded to me inquiry, but other than that, the staff is very nice and location (for me) could not be better!
Comment from Hotel Management
Dec 19, 2016 by Maud, Hotel Management
Thank you for having stayed with us. An email has been sent to you for the unexplained charge. I hope everything is in order. We all hope to welcoming you soon again. Kind regards Maud Saulnier
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel across Tuilliries Gardens

Posted Dec 3, 2016
Pros: Location, housekeeping was wonderful.
Cons: Remodel the room, though clean the bathrooms and carpeting was old
Location: Across Tuillerie gardens, museum d orsay, the louvre, place vendome. shopping and restaurants all around.
Location is fantastic, hotel was busy even in November . However rooms do need a remodel , bathrooms were dated. The concierge was friendly and efficient. There is a hotel restaurant and bar, the pool and Hamman was great.
Comment from Hotel Management
Dec 13, 2016 by Maud , Hotel Management
Thank you for having reserved a room in our hotel. We hope to welcoming you again soon. Kind regards Maud Saulnier