Ratings based on 432 Verified Reviews

4.4 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Feb 7, 2017 on Hotels
Perfect location. Amazing restaurant. Very friendly staff and helpful concierge. Room nice but bed too soft, no wardrobe to hang dresses and the shower door didnt close.
Comment from Hotel Management
Feb 10, 2017 by General Manager, Hotel Management
Dear Guest, Thank you very much for your response following your most recent stay to Sofitel Paris Le Faubourg. We are glad that you enjoyed the location of the hotel and your stay. We will be pleased of welcoming you back in the near futur. Sincerely, Marine Honvault Guest Relations
5 out of 5
by mark

Perfect Paris hotel

Posted Feb 3, 2017 on Hotels
Superb hotel - first class all the way
Comment from Hotel Management
Feb 5, 2017 by General Manager, Hotel Management
Dear Guest, Thank you very much for your response following your most recent stay to Sofitel Paris Le Faubourg. We are glad that you enjoyed your stay in our Luxury hotel. We will be pleased of welcoming you back in the near futur. Sincerely, Marie-Cécile Giraudon, Guest Relations
5 out of 5
by A verified traveler

Posted Feb 3, 2017 on Hotels
Comment from Hotel Management
Feb 5, 2017 by General Manager, Hotel Management
Cher Client, Nous vous remercions d'avoir pris le temps de commenter votre récent séjour au Sofitel Paris Le Faubourg. Nous sommes ravis de lire que vous avez passé un agréable séjour.Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement. Cordialement, Marie-Cécile Giraudon, Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel.. perfect central location

Posted Jan 30, 2017
Visiting from London and we have been to Paris dozens of times, I have to say this hotel exceeded expectations. We booked it as it was one of the better hotels that accommodated our two children in a delux suite which is basically a jnr suite with a good pull out bed.. so as it was a flying visit with the kids we booked it and it was just a base for the weekend, but I did not spend any time making sure I was booking the best hotel I could find... but it really was fantastic. Every member of staff was very friendly, super efficient and the service was in my opinion of a very high good standard 5star. The decor is beautiful, room modern and plush. It ticked all the boxes. It's totally central if you are visiting to do the tourist attractions or shopping. I was visiting for work and the 3 minute walk to the metro was great for me. I highly recommend this hotel and will definitely use it again.
Comment from Hotel Management
Jan 31, 2017 by h1295-gr4, Hotel Management
Dear Guest, Thank you so much for taking the time to post feedbacks concerning your recent stay at the Sofitel Paris Le Faubourg on Expedia. We are so glad to read that you enjoyed your week-end with us, that you liked your room, our location in the center of Paris and the professionalism of our Ambassadors. Please, rest assured that I will share your very positive review with all of our Ambassadors who strive to provide the best quality of services. We hope to have the pleasure to welcome you back soon. Marine Vincon Relations clientèle.
5 out of 5
by Samantha

Posted Jan 26, 2017 on Hotels
Comment from Hotel Management
Feb 1, 2017 by General Manager, Hotel Management
Dear Samantha, Thank you very much for your response following your most recent stay to Sofitel Paris Le Faubourg. We are glad that you enjoyed the location of the hotel and your stay. We will be pleased of welcoming you back in the near futur. Sincerely, Marine Honvault Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler from Knoxville, TN

Great hotel in the heart of Paris

Posted Jan 17, 2017
Pros: Location, room, deco, staff
This hotel and staff are as good as it gets. The hotel is in the heart of the posh St. Honore shopping area.
Comment from Hotel Management
Jan 17, 2017 by h1295-gr3@sofitel.com, Hotel Management
Dear Guest, Thank you very much for your response following your most recent stay to Sofitel Paris Le Faubourg. We are glad that you enjoyed the location of the hotel and our staff. We will be pleased of welcoming you back in the near futur. Sincerely, Marie-Cécile Giraudon, Guest Relations
5 out of 5
by Juni

Posted Jan 11, 2017 on Hotels
Its so excellent choice, i can shopping so close and all the staff so helpfull and im sure will stay there again for next trip soon this year
Comment from Hotel Management
Jan 13, 2017 by General Manager, Hotel Management
Dear Guest, Thank you very much for your response following your most recent stay to Sofitel Paris Le Faubourg. We are glad that you enjoyed the location of the hotel and your stay. We will be pleased of welcoming you back in the near futur. Sincerely, Marine Honvault Guest Relations
1 out of 5
by A verified traveler

the most unfriendly hotel - what a shame

Posted Dec 31, 2016
i had unforseen event in the family - cancer diagnosis and the hotel would not help at all. i booked another hotel for part of the stay and that hotel (large chain also) fully helped out and this one will not help at all. what a shame.
Comment from Hotel Management
Jan 4, 2017 by marine Honvault, Guest Relations, Hotel Management
Dear Guest, I am totally surprised to read your comment. I would like to express my sincerest apologize. Please, do not hesitate to contact me directly at the hotel to understand the issue and share more about your experience. At Sofitel, we always strive to provide a superior service experience for every customer. I am looking forward to discuss with you, Best regards, Marine Honvault Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location close to everything

Posted Dec 16, 2016 on Orbitz
Most convenient location for all designer shopping
Comment from Hotel Management
Dec 18, 2016 by h1295-gr3@sofitel.com, Hotel Management
Dear Guest, Thank you very much for your response following your most recent stay to Sofitel Paris Le Faubourg. We are glad that you enjoyed the location of the hotel. We will be pleased of welcoming you back in the near futur. Sincerely, Marie-Cécile Giraudon, Guest Relations
5 out of 5
by A verified traveler

Excellent Paris Hotel

Posted Nov 25, 2016 on Hotels
This was the absolute best choice of hotels. I'm looking forward to visiting Paris again and no doubt will I stay here again.
Comment from Hotel Management
Nov 27, 2016 by General Manager, Hotel Management
Dear guest, Thank you very much for sharing such a magnifique recommendation on Expedia. We are thrilled to read that you enjoyed your stay with us and very proud that you consider us as the " best choice of hotels". We are looking forward to welcome you back in Paris, Best regards, Alizée Lamour Guest Relation