In-room safe, individually furnished, desk, blackout drapes

Reviews of ibis Styles Paris Gare Saint Lazare

3 out of 5
ibis Styles Paris Gare Saint Lazare
9 Rue de Constantinople, Paris, Paris

Reviews

8.4

Very Good

Rating 10 - Excellent. 157 out of 392 reviews" "
Rating 8 - Good. 176 out of 392 reviews" "
Rating 6 - Okay. 41 out of 392 reviews" "
Rating 4 - Poor. 14 out of 392 reviews" "
Rating 2 - Terrible. 4 out of 392 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Delicious breakfast!
Stayed 4 nights in Oct 2023
Response from Sabina on Nov 6, 2023
Dear Madam, We are delighted that you were able to enjoy our breakfast, a great way to start the day!Best regards.

8/10 Good

Samuel

Business traveler
Liked: Cleanliness, staff & service, amenities
A great functional hotel in a pleasant area of Paris.
Stayed 2 nights in Oct 2023

8/10 Good

jacqueline

Liked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

John, Liverpool

Stayed 1 night in Sep 2023

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearest Metro stop is Europe so it's convenient. My only criticism is that there are no tea and coffee facilities in the rooms. But other than that the room was perfect and there is tea and coffee facilities in the reception are which was pleasant. Breakfast was amazing. The best thing about the hotel is the noon check in and check out. Also the breakfast is 6am to 10am which is a big slot.
Stayed 3 nights in Aug 2023

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

8/10 Good

Zhiqiang

Stayed 4 nights in Aug 2023

8/10 Good

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! An amazing location to hit major sites in Paris. Walkable to Arc de Triumph, Montmarte, Moulin Rouge and the Louvre. Very close to the metro, if your visiting Paris get a Navigo Decoverte travel pass. 30 Euros to use all public transport for 7 days Monday through Sunday regardless of when purchased. Hotel was clean and appeared every room had a beautiful view. I was able to put my nightstand on the balcony and use it like a stool to watch over Paris in the morning and evening. The breakfast includes fresh squeezed orange juice which was absolutely and amazing start to my day while visiting. Be aware, the shower stall, at least in our room, was exceptionally small. I am 6'2" and had my back against the wall with my knee pressed against the opposite wall. Other than the shower this hotel was an unbelievable value for the area.
Stayed 3 nights in Aug 2023
Response from SB on Aug 19, 2023
Dear G,We very much appreciate your comments regarding your stay at the ibis Styles Paris Gare Saint-Lazare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,SabrinaDirectrice Adjointe

10/10 Excellent

Karen, Seattle

Stayed 2 nights in Aug 2023

8/10 Good

Haz

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
👍
Stayed 1 night in Jul 2023
Response from SB on Aug 19, 2023
Dear H,We very much appreciate your comments regarding your stay at the ibis Styles Paris Gare Saint-Lazare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,SabrinaDirectrice Adjointe

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and good location
Really pleased I booked this hotel for a 3 night stay. Clean and good location for tbe Europe metro underground.
Stayed 3 nights in Jul 2023
Response from SB on Aug 6, 2023
Dear MThank you for taking the time to give us feedback on your stay.We are very happy to see that you had a pleasant stay at the Ibis Styles Paris Gare Saint Lazare. We are delighted that you enjoyed your room and the location.It is with joy that we will receive you again to offer you services that will satisfy you once again.CordiallySabrinaDirectrice Adjointe

10/10 Excellent

Patrick

Stayed 2 nights in Jun 2023
Response from SB on Aug 6, 2023
Dear P,We very much appreciate your comments regarding your stay at the ibis Styles Paris Gare Saint-Lazare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,SabrinaDirectrice Adjointe

10/10 Excellent

Trung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and comfortable stay
Good location near metro and train stations yet completely safe. Quick and easy stroll down to Galleries La Fayette etc... Rooms all varied in size, as we were offered upgrades etc due to room availability. We had 2 people per room and was spacious enough. Breakfast basic but sufficient. Hot, cold and sparkling water plus tea/coffee and microwave available in foyer all day.
Stayed 2 nights in Apr 2023

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay thank you
Stayed 3 nights in Mar 2023
Response from Sabrina on Apr 6, 2023
Dear Deborah,Thank you for your rating.We are very happy that you enjoyed your stay with us. Ragards,

8/10 Good

PAUL

Liked: Staff & service, property conditions & facilities, room comfort
Good weekend stay
The staff at the hotel were very good, polite, friendly and helpful and the breakfast was very good. The hotel was well located for easy access to the metro and centre of Paris. The main downside was the cleanliness of the room although it was clean there were significant stains on the carpet.
Stayed 3 nights in Jun 2022

10/10 Excellent

Felipe

Stayed 2 nights in Jun 2022

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Generally good - room decent with a surprise balcony. Typical Ibis decor. A/C didn’t work, but room otherwise fine. Breakfast was included and was chaotic due to tiny breakfast room - vegan options limited but wasn’t expecting too much.
Stayed 2 nights in May 2022

8/10 Good

Sebastian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Tiny rooms, excellent location
The rooms are extremely small. If you're by yourself I don't think it will be an issue but if you're traveling with someone else it could get tricky to move around. On the bright side, the location is perfect with a hard to beat price comparing to other hotels in the area.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Typical Parisian Ibis brand hotel with great staff
Hotel is a short walk uphill from St. Lazare railway station, but it is easy to miss the rue de Londres. All the staff I met were friendly and helpfully answered all my questions. The rooms and lifts are small, but typical for Paris. The hotel is a bit of a warren, looks like two buildings that have been joined. Covid protection is good and the breakfast OK, but a more limited choice then I expected. The area is safe, it seems to be the centre for musical instruments in Paris. Being near a station, it is easy to get to most other parts of Paris. For example RER line E is direct to Gare du Nord. There is sometimes a bit of noise from the street at night, but less then many other parts of Paris. There is a choice of metro stations within walking distance. The hotel is fine overnight, or a weekend, if you are traveling light and I would use it again.
Stayed 1 night in Oct 2021

10/10 Excellent

Alexandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Alexandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Jill, Lincolnshire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the tea facilities in reception area all free and great breakfast
Stayed 3 nights in Mar 2020

10/10 Excellent

GRACE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
March weekend break
Breakfast, cleaniless and overall decor of the hotel was great. Our room was good, my mattress was old i think as it dipped in the middle when i slept. The employees were great food very friendly and helpful whenever we asked for help or advice with travelling. Some maps would be good in the reception areas but apart from thst this hotel is a grrat location for anyone doing a city break as the underground train station is a fee minute walk and there a lot of local restaurants and cafes nearby Thank you :)
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was the size i had expected. I loved the window that opened. Breakfast was delicious. The hairdryer wouldnt work in the bathroom, that was the only unpleasant thing about this hotel.
Stayed 3 nights in Feb 2020

4/10 Poor

Patty

Business traveler
Liked: Staff & service
Very thin wall. I can hear everything that is happening outside in the hallway or elevator. Feeling more like staying at the hostel and not hotel.
Stayed 3 nights in Jan 2020

6/10 Okay

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but some rooms VERY noisy
Friendly, clean, location good, but first room very noisy indeed making for near zero sleep. Moved to another room next night and was great.
Stayed 2 nights in Jan 2020

10/10 Excellent

Nina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good The employees are excellent
Stayed 2 nights in Dec 2019

10/10 Excellent

Tushan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went well
Went well
Stayed 3 nights in Dec 2019

2/10 Terrible

Ariba

Disliked: Cleanliness, property conditions & facilities, room comfort
Bedroom carpet was smelly and wet. Didnt get egg in breakfast
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

6/10 Okay

J&L, Canada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Good: Staff are exceptionally friendly and accommodating. Always smiling and helpful with restaurant recommendations, directions etc. Breakfast, included with our reservation, was really good with croissants, bread, fresh fruit, squeezed OJ etc. Room was very clean with small balcony overlooking Rue Constantinople. Located 5 minute walk from Gare St. Lazare. 45-60 minute walk from Eiffel Tower/Seine The Bad: Found the room to be very small even for European standards. Poor layout restricted functionality. The shower was SMALL and difficult to get out of. Sink too large for the space. Cruise ship bathrooms look palatial compared to this.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2019

10/10 Excellent

AL

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is very good, staff are helpful. AAA recommand
Stayed 3 nights in Sep 2019

10/10 Excellent

Xuyen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

6/10 Okay

Mauricio J

Liked: Cleanliness, staff & service
GOOD HOTEL FOR THE BUDGET!
Small and clean room. Good breakfast and very well served. The service at the front desk is excellent. The staff was very friendly. Convenient close to the subway station.
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Breakfast is bad only cold stuff not everyone wants bread with a slice of bread for breakfast. No kettle in room. Other than that everything is clean but you pay city tax in addition to the hotel fee
Stayed 2 nights in Aug 2019
Response from Sabrina – Service réservation on Aug 30, 2019
Dear customer, Thank you for sharing your experience. Although we are happy to read that your stay was a pleasant one, we regret that some aspects did not live up to your expectations. Regarding breakfast, indeed we do not have hot dish in our offer. However we have 3 varieties of bread, 2 pastries and 2 cakes; ham, cheese, yogurt, fruit, fresh orange juice and coffee. In all Ibis Brand, kettle is not in the room. But in Ibis Styles as in our hotel we have kettle in self-service in the lobby. The city tax have to be paid in each hotels in France. I nevertheless hope that we will have the opportunity to see you again at one of our hotel when you next come to stay in our beautiful city. Sabrina – Service réservation

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, Good breakfast, Close to most of the main tourist areas
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a budget hotel it was fantastic. We had a cute room on the top floor which was spotless and very comfy.
Stayed 3 nights in Aug 2019

10/10 Excellent

Fabien

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambres petites mais agréables. Excellent petit déjeuner. Personnel parfait.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

JEFFREY

Liked: Cleanliness, staff & service, property conditions & facilities
Paris overnight
Nice hotel, very small elevator. Staff was very nice and accommodating. Breakfast was good.
Stayed 1 night in Jun 2019
Response from Sabrina - Réservation on Jul 24, 2019
Hello J, Thank you for your feedback following your recent stay with us. We shared your compliments and positive feedback with the whole team. We hope to have the pleasure of welcoming you again soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy experience
We thoroughly enjoyed our stay at Ibis Paris Saint Lazare. The staff was extremely helpful and especially appreciated Karina's assistance with directions etc. The room was very clean and comfortable. The breakfast delicious and breakfast area well maintained as used plates were soon removed and tables quickly cleaned. The location was ideal as it was close to metro Europe and Gare Saint Lazare. We would highly recommend this hotel. Great value.
Stayed 4 nights in Jul 2019
Response from Sabrina - Réservation on Jul 24, 2019
Dear Customer, We are delighted that your first experience of our hotel was a success! We are touched by your appreciation of our services, such as your accommodation, the staff and the breakfast. We shared your compliments and positive feedback with the whole team. We hope to have the pleasure of welcoming you again soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay!
It was excellent! The only thing I would complaint about was that the butter (during breakfast) was really hard to open and you had to puncture it with a knife. But other than that, everything was perfect!
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was mostly helpful. Clean and quiet. Breakfast was fine. Location is OK, if willing to walk a bit.
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a traditional French Parisian building. Shower very small. Room very clean.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveler
Friendly knowledgeable staff. Very convenient location to St Lazare train station, shopping, Garnier opera house and other sites.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in May 2019

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, itty bitty bathroom
Great place, and conveniently located next to the metro. Only one issue was the size of the bathroom. I'm 6'0"/190 and the bathroom was a bit of a stretch for the typical small European bathroom. The shower was about like an RV. If you're overweight, I might reconsider.
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bathroom is extremely small. Taking a shower is quite complicated if you are a big person. Besides that, everything else was really good.
Stayed 3 nights in Apr 2019