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Reviews of Timhotel Paris Gare de Lyon

3 out of 5
Timhotel Paris Gare de Lyon
3 Rue d'Austerlitz, Paris, Paris

Reviews

7.4

Good

Rating 10 - Excellent. 128 out of 768 reviews" "
Rating 8 - Good. 359 out of 768 reviews" "
Rating 6 - Okay. 193 out of 768 reviews" "
Rating 4 - Poor. 62 out of 768 reviews" "
Rating 2 - Terrible. 26 out of 768 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at Gare de Lyon later than scheduled and the car hire (Europcar - big thumbs down for them incidentally) had closed without waiting. Stranded overnight in the centre of Paris I was amazed to find a place for less than Eu 100/night. Timhotel was less than 5 mins from the station and the staff remained on duty all night as well as being friendly (not always the case in Paris!). It was -3 degrees that night but the room was warm as well as clean, the shower piping hot and very little discernible noise from other guests. Woke refreshed a ready to resume my journey. A great place to stay in this sort of situation.
Stayed 1 night in Jan 2024

8/10 Good

Ted

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice little hotel, right across the street from Gare de Lyon. The elevator required two trips, with all our luggage. Breakfast was about average. I did not like the fact that there were only two AC outlets, and they were close together above the desk. We need at least four outlets spaced around the room. We have to plug in two CPAP breathing machines, plus charging all of our devices. I hope the 17 other Timhotels around Paris are more technologically up to date.
Stayed 1 night in Oct 2023
Response from Anis Raïs Director of Timhotel Gare de Lyon 🌟 on Nov 9, 2023
Bonjourt,I would like to extend my heartfelt gratitude for taking the time to share your experience at the Timhotel Gare de Lyon.I'm delighted to hear that you found our hotel to be a nice little establishment and that our location, just across the street from Gare de Lyon, was convenient for you. It's important to us that our guests have easy access to transportation hubs.I apologize for any inconvenience you experienced with the elevator and the breakfast. Your feedback is valuable, and we always aim to enhance our services.I also appreciate your comments regarding the AC outlets. We understand the importance of having sufficient outlets for devices, and we will take your suggestions into consideration for potential improvements.We hope that you consider staying with us again in the future, and we would be delighted to welcome you back. If you have any specific requests for your next stay, please do not hesitate to let us know, and we will do our best to accommodate them.Thank you for choosing the Timhotel Gare de Lyon, and we look forward to the opportunity to host you once more.Best regards,

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great, I got there early and they kept my bags for me while I walked around. When I got back at check-in time I got my bags and went to my room. The hallways are really small, the cleaning lady had her clean linen bags and dirty linen bags in the hallway by my door for the entire weekend so I would have to step over them each time walking through. The toilet ran so there was constant water noise. HOWEVER, the room was clean, no bugs, nothing that seemed off, the staff were kind, I always felt safe, and it was a nice place to just end the day.
Stayed 2 nights in Sep 2023
Response from Anis Raïs General Manager of Timhotel Gare de Lyon on Nov 9, 2023
Dear guest,Thank you for taking the time to share your experience at the Timhotel Gare de Lyon. We appreciate your valuable feedback.I'm delighted to hear that you had a positive interaction with our staff, and that you felt safe and well-taken care of during your stay. Your comfort and satisfaction are of utmost importance to us.I apologize for the inconvenience caused by the small hallways and the linen bags in the hallway. We are constantly working to improve our services, and your comments will help us address these issues.I'm also sorry to hear about the toilet issue, and I appreciate your patience. Please know that your feedback will be taken into consideration for any necessary improvements.It's great to know that you found your room clean and bug-free. We take cleanliness and hygiene seriously to ensure our guests have a pleasant stay.We hope to have the pleasure of hosting you again in the future and providing an even more enjoyable experience. If you have any further comments or suggestions, please do not hesitate to share them with us. Best regards,

6/10 Okay

Kathleen

Ideal for the Gare de Lyon train station
Hotel was okay. Reception not that welcoming and room was rather small. Ideally situated for the train station.
Stayed 1 night in Jun 2023

10/10 Excellent

Jielun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
Nice location and the hotel is in good condition.
Stayed 3 nights in May 2023

10/10 Excellent

Jeremy

Stayed 1 night in May 2023

8/10 Good

Eileene

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Offered a petit-dejeuner. Free Wi-Fi. The shower was exceptionally small. But otherwise good. Would stay there again.
Stayed 1 night in Mar 2023

4/10 Poor

Loraine

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Location is very convenient and there’s a lot of restaurants and stores to buy food and drinks. Staff are wonderful although they room cleaning is not very flexible, we ended up opting not to clean room as they couldn’t come back in the afternoon. Water is only available on the first day and only instant coffee is available in the room. The bathtub drain sucked and the tile grout needs to be redone. The bed and pillows are very comfortable but you can hear footsteps and even the train from outside.
Stayed 2 nights in Feb 2023

2/10 Terrible

Charles

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Smallest hotel I have ever been in. Couldn’t open luggage & no where to store it. Air quality was poor due to a continuous wet carpet. After a few hours you get a blocked nose. Paint peeling from the sealing. Place is old & needs a total refurbishment. Some staff unfriendly, ie would makes us wait outside in the cold until he had finished his business.
Stayed 2 nights in Jan 2023

8/10 Good

Neil

Stayed 3 nights in Nov 2022

8/10 Good

DIANA MARIELA GARCÍA

Traveled with family
Liked: Cleanliness, staff & service, amenities
Small hotel and fair price for what they offer. You can hear the guests upstairs flushing the toilet and walking around. If you’re a light sleeper like me, be prepared to wake up 3-5 times a night. Buffet is very limited and they had no silverware, plates, or glasses when we came downstairs. The croissants were excellent but there was no fruit, which we thought was weird. The lady at the front desk is very friendly and tried hard to communicate in English. Overall, a fair experience.
Stayed 1 night in Oct 2022

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Janet

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and clean
Lovely staff, made us very welcome. Clean room. Very close to Gare de Lyon. The street next to us is the famous Rue Crémieux, beautiful.
Stayed 1 night in Aug 2022

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jul 2022

8/10 Good

Paul

Stayed 1 night in Jul 2022

8/10 Good

Kirk

Stayed 3 nights in Jun 2022

4/10 Poor

Steven, Ottawa

Traveled with group
Liked: Staff & service
Disliked: Amenities
Very small room (expected), terrible, almost unusable Wi-Fi (unexpected)
Stayed 3 nights in May 2022

8/10 Good

Llewellyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming and easy going
Stayed 1 night in Mar 2022

8/10 Good

Riad, Tripoli

Stayed 1 night in Mar 2022

8/10 Good

Mouna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Serge, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay , great services , very clean, small bedroom still very comfortable
Stayed 1 night in Aug 2020

2/10 Terrible

Rafik, NYC

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not only was the room very very small, the sheets and towels had stains, the carrier was dirty and the bathroom drains from time to time would stink the room with urine odor. We decided to cut the stay short and the hotel wouldn't refund the nights i didn't stay in.. the hotel spot is horrible with no good views..
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness
No refrigerator in room. Shower difficult to control water stream. Breakfast on first morning incomplete—not proper dishes and utensils, no re-supply of scrambled eggs due to late arrival of kitchen worker or two. WiFi difficult to manage. Very nice location.
Stayed 5 nights in Oct 2019

10/10 Excellent

Theodore

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Convenient, Comfortable Oasis
I chose this hotel for a one-night stay in Paris primarily due to its proximity to Gare de Lyon, which was a relatively short walk after arriving by train with a rolling bag in tow. I usually chose hotels close to train stations for ease of travel, but oftentimes that translates into increased street noise throughout the night. That was not a problem here. My room was modern, clean, comfortable, and typically Parisian (efficient) in size. The hotel staff was friendly and helpful. Paris is a city best enjoyed by walking, and I treated myself to a comfortable, scenic walk along the Seine, through the busy streets of the Marais, and into the lively Chatelet area. Notre Dame and the Quartier Latin are also within relatively easy reach. The hotel is located on a side street, so getting in and out via Uber was easy, and there was no drama on the way to DeGaulle airport in the morning. All things considered, I found no disappointments with this property, and I would stay here again without a second thought.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very nice hotel. Would definitely stay there again!
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay 👌
Everything was as expected and I couldn't have asked for a better stay. For the price and location, I am very pleased with my stay here. The positives: my room was clean with towels/bedsheets that felt fresh (and not overused like in some hotels). The bathroom appliances all worked fine and aren't too old. I liked that there was a good amount of complementary shower gel and the body lotion is a nice touch. The reception staff are very friendly and speak English well. My bed was comfortable and a good size, and I was also happy that the TV was a decent size to be able to watch in bed. The in-room air-conditioning was a life-saver during the hot days of August (one of the reasons I chose this hotel in the first place). The negative points I have are very minor and are not complaints, but aspects which have room for improvement. The shower curtain could be cleaner. I would have preferred a ceiling light as opposed to a wall light as it didnt light the whole room up equally. To state the obvious, yes the rooms here are quite small and don't leave a lot of room to move around, however I would much rather pay a reasonable price for a hotel with a decent sized bed and excellent service as opposed to paying over the top for a larger room which I would only spend the night time in.
Stayed 5 nights in Aug 2019

10/10 Excellent

Rosangela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place and location
Hotel was centrally located near Gare De Lyon and many cafes. Walkable to the metro as well. Hotel was clean and room was very nice. Breakfast was very good. Overall a very good experience.
Stayed 3 nights in Jul 2019

10/10 Excellent

Bahram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very nice place easy to metro
Stayed 8 nights in Aug 2019

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019
Response from Momo on Jun 21, 2019
Dear Samuel, Thank you very much for your comments! I am happy to share with my colleagues, that the satisfaction of our customers is the best motivator. We hope to see you soon,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

8/10 Good

iSABEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WE LOVE THE CONVINIENCE OF THESE HOTEL. WAS LOCATED WITHIN WALKING DISTANCE FROM THE TRAIN STATION, NO ONLY THAT BUT YOU CAN ALSO WALK TO THE DIFFERENT TOURIST ATRACTIONS. THE ONLY THING THAT WE DO NOT LIKE WAS THE SIZE OF THE ROOM EVERYTHING WAS MINUSCULE EXCEPT THE BED.
Stayed 4 nights in May 2019

8/10 Good

Verified traveler

Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Traveled with family
I don’t recommend this hotel. The staff was not friendly. I don’t think the room as properly clean specially the courtin shower.
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness
I have stayed here a few times, but this time was shocking. We found a piece of glass in the bed, and when we complained to the gentleman on reception, he simply bandaged my mother's finger (she cut it on the piece when getting into bed) and said there were no other rooms available. When I persisted, he then demanded to be shown our room where the glass was, he pulled back the covers and found yet another bigger piece of glass and reluctantly changed our room. Absolutely shocking.
Stayed 3 nights in Apr 2019

8/10 Good

David

Liked: Staff & service, property conditions & facilities, room comfort
One night in Paris
Location was great the staff were informative and very helpful
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel was fine for one night. I chose it because it was walking distance from the train station and I was arriving late by train. There was an ugly hole in the ceiling of my room, it was 80 degrees F in the room when I arrived, and the shower head was broken. Check in was easy though and the room was clean. The only coffee in the room was instant decaf and the walls were pretty thin so I could hear everyone in the halls.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well located. The bed size was generous but made entrance to the washroom difficult.
Stayed 5 nights in Feb 2019

6/10 Okay

katya, cairns australia

Liked: Cleanliness, staff & service, property conditions & facilities
very small room to move around but well situated close to transports
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and fairly quiet surrounding. Room was adequate and comfortable. Difficulties with unlocking room door (had to call manager each time); squeaky bathroom door
Stayed 1 night in Oct 2018

10/10 Excellent

M, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean hotel with ease of transportation
Courteous and friendly staff, clean hotel, excellent customer services, hotel located close to train station and bus stops, very close to commute to and from Highly recommended for tourists
Stayed 3 nights in Oct 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

2/10 Terrible

Sheryl

Disliked: Cleanliness, property conditions & facilities, room comfort
Scary in Paris
Toilet seat broken, dirty shower curtain, smallest bathroom ever, no dead bolt on door.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Clean - renovated room. Spacious bed but the room is small - difficult to lay the suitcase open or access it when by the window. So beyond the very small size of the room, it is clean and comfortable.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Good location. Well maintained clean room. One free water bottle.
Stayed 3 nights in Aug 2018

6/10 Okay

Am, London

Liked: Cleanliness, staff & service, room comfort
The eater runs from sink to the floor.
Avarege, no bad no good. I can't advice anybody. I have been just a night.
Stayed 1 night in Aug 2018

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly and affordable
Stayed 2 nights in Aug 2018

10/10 Excellent

Marichu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Elba, Davie, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, Excellent Staff, really helpfully and children’s friendly. The Hotel has good location, easy access, great and affordable restaurants and a great bakery. I completely recommend this hotel. I am really Graceful for such good days.
Stayed 3 nights in Jul 2018

4/10 Poor

Russ, Chicago

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 6 nights in Jun 2018

4/10 Poor

Joel, Colorado

Disliked: Cleanliness, property conditions & facilities, room comfort
I've stayed at worse...
Among the reasons I picked this hotel was that it has air conditioning. First night, the electricity went out and the a/c never came back on. Staff said there was nothing they could do as the hotel was booked. Spent a sleepless night with windows open listening to all the varied noises of a busy city. Next day, the staff offered to move us into the room across the hall, but warned that the previous occupant complained that the room was too cold. Decided that a cold quiet room was better than a hot noisy one. Learned that the reason the room was cold was that the thermostat wouldn't go above 20c. Spent a sleepless night alternating between being exposed to the cold air and sweltering beneath the thick comforter. When I asked about a discount on the room rate to accommodate for our discomfort, all we were offered was a free visit to the breakfast buffet. Paris is expensive, but 13 Euros for warm yogurt and dry croissants is robbery. Glad it was free. Credit to the kitchen staff, though, for working his butt off to keep the breakfast area tidy and stocked. Most of these small hotel buildings are very old, so I can't fault the hotel for having cramped rooms and thin walls. But there's no excuse for a broken hair dryer, leaky shower head and scary stains on the carpet and window coverings. TimHotel is a local chain, and I cannot speak for their other locations. But I'd recommend against Timhotel Paris Gare de Lyon.
Stayed 3 nights in Jun 2018