Ratings based on 3,094 Verified Reviews

3.9 out of 5
84% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Good stay

Posted Jan 22, 2017
We had a good time at the hotel. The staff are helpful. The room is clean, and comfortable. My children enjoyed the pool.
Comment from Hotel Management
Jan 22, 2017 by george.rosu@viennahouse.com, Hotel Management
Dear Guest, Thank you for taking the time to share your experiences in Vienna House Dream Castle, with us. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours, George Rosu, Resident Manager and Dream Castle team
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice family friendly hotel

Posted Jan 19, 2017
My daughter had a wonderful time in this hotel !!! The Disneyland shuttle is a plus !!!
Comment from Hotel Management
Jan 20, 2017 by george.rosu@viennahouse.com, Hotel Management
Dear Guest, Thank you for taking the time to share your experiences in Vienna House Dream Castle, with us. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours, George Rosu, Resident Manager and Dream Castle team
5 out of 5
Recommended
for Everyone
by A verified traveler from dorset

Lovely hotel close to disney

Posted Jan 16, 2017
We had a lovely stay here nothing bad to say. Lovely clean room, nice breakfast the pools open late so can go in after the park!
Comment from Hotel Management
Jan 18, 2017 by george.rosu@viennahouse.com, Hotel Management
Dear Abbie, Thank you for taking the time to share your experiences in Vienna House Dream Castle, with us. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours, George Rosu, Resident Manager and Dream Castle team
4 out of 5
Recommended
for Everyone
by A verified traveler from England

Magical stay

Posted Jan 14, 2017
Was really lovely having the taxi pull up in the dark to a beautifully light up castle with grand entrance area (complete with thrones!). Only negative is that we only got 1 out of 2 of our nights here as we were moved to the Explorers hotel next door due to a technical issue with lights in a corridor. Staff did their best to settle us in ASAP, moved our luggage from hotel to hotel for night #2 etc. Shuttle bus ran from early to late (6am-11pm from memory). Thanks for helping to make my partners 21st birthday as magical as it was!
4 out of 5
Recommended
for Everyone
by A verified traveler from scotland

Hotel surroundings brill

Posted Jan 13, 2017
Thought the evening buffet was not worth25euros only one meat dish too much fish,Ott for beer 7euros for bottle Budweiser ,10 euros for vodka and dash!!!!!OMG.
Comment from Hotel Management
Jan 13, 2017 by george.rosu@viennahouse.com, Hotel Management
Dear Guest, Thank you for taking the time to share your experiences in Vienna House Dream Castle, with us. Also, thank you for your suggestions, we are always looking for improving our services. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours, George Rosu, Resident Manager and Dream Castle team
5 out of 5
Recommended
for Everyone
by A verified traveler from Derbyshire

Great location great price

Posted Jan 10, 2017
The staff were all very helpful and provided service with a smile Sarah (I think was her name) was especially helpful and had a look of belle from beauty and the beast very fitting for being a Disneyland partner hotel. The pool and jacuzzi was clean and a nice extra. And our room was really spacious clean and just brilliant. Breakfast was included and for the price we paid for our stay it was really good all you can eat and drink with a good selection. The evening buffet I didn't think was as good but still not bad. Free shuttle less than 10 mins from Disney great. If visiting disney again I would definitely use this hotel. Thank you to all the staff for helping us have a lovely holiday.
Comment from Hotel Management
Jan 12, 2017 by george.rosu@viennahouse.com, Hotel Management
Dear Ellis, Thank you for taking the time to share your experiences in our Vienna House Dream Castle Paris. We are very happy to learn from your experience that you were happy with our great team and with the hotel product. We look forward to see you soon in our house Meanwhile we remain at your disposal for your future booking needs. Sincerely yours, George Rosu, Resident Manager and Dream Castle hotel team
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Brilliant hotel, it has got everything!

Posted Jan 8, 2017
Wonderful experience, i would definitely want to get back and stay longer at this hotel!
Comment from Hotel Management
Jan 9, 2017 by george.rosu@viennahouse.com, Hotel Management
Dear Monica, Thank you for taking the time to share your experiences in Vienna House Dream Castle, with us. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours, George Rosu, Resident Manager and Dream Castle team
4 out of 5
Recommended
for Everyone
by A verified traveler from wigan

Nice hotel, close to Disney

Posted Jan 8, 2017
Good hotel, bus service to Disneyland was really handy and every 15 minutes. Breakfast was ok but nothing special. Rooms where sufficient but bathroom could do to be modernised. Overall really good stay and Disneyland was amazing.
Comment from Hotel Management
Jan 8, 2017 by george.rosu@viennahouse.com, Hotel Management
Dear Carly, Thank you for taking the time to share your experiences in our Vienna House Dream Castle Paris. We are very happy that you had a great experience with us. We look forward to see you soon in our house Meanwhile we remain at your disposal for your future booking needs. Sincerely yours, George Rosu, Resident Manager and Dream Castle hotel team
5 out of 5
Recommended
for Everyone
by A verified traveler from Chesterfield, England

Great hotel and friendly staff.

Posted Jan 2, 2017
Absolutely amazing time at the dream castle,the staff were very friendly and always there to help. The cleanliness was up to a high standard through out the reception and our room, you could see someone cleaning all the time. The room was so comfortable and very modern, the view was lovely. Really pleased with the hotel, would definitely stay again and would recommend it to anyone.
Comment from Hotel Management
Jan 3, 2017 by General Manager, Hotel Management
Dear Lauren, Thank you for your feedback and for having chosen our hotel. We are delighted to read that you enjoyed your stay in our Dream Castle and that our staff participated in creating wonderful memories for you. It would be a great pleasure to welcome you back to our hotel in the future, and we would be happy to help for any question, request or wishes you might have. Have a great day and a Happy New Year. With kind regards, The Management & the whole team of the Vienna House Dream Castle
4 out of 5
Recommended
for Everyone
by A verified traveler from Bourne UK

Nice hotel. Close to Disneyland.

Posted Jan 2, 2017
Pros: Nice rooms and good breakfast.
Cons: More staff.
Location: Close to Val de l'europe and Disneyland Paris.
Good price and we had an enjoyable stay though we waited an hour to check in with only two members of staff on the front desk despite a queue of about 10 parties waiting to check in.
Comment from Hotel Management
Jan 6, 2017 by george.rosu@viennahouse.com, Hotel Management
Dear Emma, First of all I would like to thank you for choosing Vienna House Dream Castle Paris as well for sharing with us your experience during your stay. Guest such as yourself enable us to maintain the high standards of services expected from us. We are terrible sorry to learn from your disappointment and very much regret the discomfort we might have create it to you. Having read your comment, we would like to assure you that immediate action has been taken by the Front Office Manager as necessary steps for improvement. Please accept our most sincere apologies and we trust that we will have the opportunity to welcome you again in our house. Sincerely yours, George Rosu, Resident Manager and Dream Castle hotel team