Ratings based on 3,961 Verified Reviews

3.9 out of 5
83% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from s

Fantastic hotel, close to Disneyland

Posted Jun 2, 2017
Arrived very late, staff were extremely helpful. Breakfast was buffet style with plenty of choice. We attended the buffet breakfast which was good value as there was lots of choice. Hotel was immaculate at all times. Pool was fab and location was perfect. Looking forward to returning
Comment from Hotel Management
Jun 3, 2017 by Tonio Logiudice, Resident Manager, Hotel Management
Dear Cassie, First of all, thank you very much for taking the time to share your detailed comments, following your stay. We are delighted to read that you enjoy all the facets of our Vienna House Magic Circus and we will share your compliments to our teams. If I may, Sarah Laurent, our guest relation manager can contact you whenever you want to give us the opportunity to adjust our services closer to your expectations. Wishing you a wonderful day, we remain at your disposal for any further information. Best regards, Your host Tonio LOGIUDICE & the whole staff of the Vienna House Magic Circus
3 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable hotel 10mins from Disneyland

Posted Jun 1, 2017
Hotel was adequate for our needs. However I do think customer service was quite poor. Staff didn't seem to know any info asked and had no customer skills.
4 out of 5
Recommended
for Everyone
by A verified traveler from carlisle

Good hotel close to the parks

Posted May 27, 2017
Hotel had good helpful staff, clean room and close to the parks. Only slight criticism was there could have been more choice of food on the evening buffet. I would stay here again and recommend it to others as well. The pool was refreshing after a long day in the parks.
Comment from Hotel Management
May 30, 2017 by Tonio Logiudice Resident Manager & the team, Hotel Management
Dear Dele, Thank you for taking the time to share your experiences in Vienna House Magic Circus, with us. Also, thank you for your suggestions, we are always looking for improving our services. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours, Tonio Logiudice, Resident Manager and The Magic Circus hotel team
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, very close to Disney.

Posted May 26, 2017
Great hotel! Clean and very helpful staff who are always happy to help. Good shuttle bus service to Disneyland and didn't have to wait long for each shuttle. Food entertainment and shop in the hotel lobby. Food was ok, could do with a little more choice. Would stay here again and recommend to any friends and family wanting a hotel near Disneyland Paris.
Comment from Hotel Management
May 27, 2017 by Tonio Logiudice, Resident Manager, Hotel Management
Dear Customer, First of all, thank you very much for taking the time to share your detailed comments, following your stay. We are delighted to read that you enjoy all the facets of our Vienna House Magic Circus and we will share your compliments to our teams. If I may, Sarah Laurent, our guest relation manager can contact you whenever you want to give us the opportunity to adjust our services closer to your expectations. Wishing you a wonderful day, we remain at your disposal for any further information. Best regards, Your host Tonio LOGIUDICE & the whole staff of the Vienna House Magic Circus
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 22, 2017
experience was great about the room and the facility and for the food
Comment from Hotel Management
May 23, 2017 by Tonio Logiudice, Resident Manager, Hotel Management
Dear Customer, First of all, thank you very much for taking the time to share your detailed comments, following your stay. We are delighted to read that you enjoy all the facets of our Vienna House Magic Circus and we will share your compliments to our teams. If I may, Sarah Laurent, our guest relation manager can contact you whenever you want to give us the opportunity to adjust our services closer to your expectations. Wishing you a wonderful day, we remain at your disposal for any further information. Best regards, Your host Tonio LOGIUDICE & the whole staff of the Vienna House Magic Circus
5 out of 5
Recommended
for Everyone
by A verified traveler from lincolnshire

Brilliant hotel

Posted May 15, 2017
We used this hotel as a fill in before we got our Disney tickets and hotel. The foyer is lovely and themed. Staff were helpful and pleasant. We enjoyed breakfast, although simple, it was quick, easy and nice. We would definitely return
Comment from Hotel Management
May 16, 2017 by Tonio Logiudice, Resident Manager, Hotel Management
Dear Claire, First of all, thank you very much for taking the time to share your detailed comments, following your stay. We are delighted to read that you enjoy all the facets of our Vienna House Magic Circus and we will share your compliments to our teams. If I may, Sarah Laurent, our guest relation manager can contact you whenever you want to give us the opportunity to adjust our services closer to your expectations. Wishing you a wonderful day, we remain at your disposal for any further information. Best regards, Your host Tonio LOGIUDICE & the whole staff of the Vienna House Magic Circus
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, near to disneyland.

Posted May 10, 2017
With the shuttle service, it was a lot easier to get to disneyland. We could stay till closing time and still have the transport back. The staff were nice, though there will be a breakfast queue at 8.30-9am. Room was spacious and clean.
Comment from Hotel Management
May 13, 2017 by Tonio Logiudice, Resident Manager, Hotel Management
Dear Mag, First of all, thank you very much for taking the time to share your detailed comments, following your stay. We are delighted to read that you enjoy all the facets of our Vienna House Magic Circus and we will share your compliments to our teams, especially for the rooms. If I may, Sarah Laurent, our guest relation manager can contact you whenever you want to give us the opportunity to adjust our services closer to your expectations. Wishing you a wonderful day, we remain at your disposal for any further information. Best regards, Your host Tonio LOGIUDICE & the whole staff of the Vienna House Magic Circus
4 out of 5
Recommended
for Everyone
by A verified traveler from Walsall, UK

Lovely hotel close enough to Disney parks

Posted May 4, 2017
A lovely & clean hotel which is only 10 minutes away from Disneyland parks on the free shuttle bus. The kids were extremely pleased with the toys around in the lobby area but also loved the bunk beds in our connecting room. I would definitely recommend this hotel to family & friends.
Comment from Hotel Management
May 7, 2017 by Tonio Logiudice, Resident Manager, Hotel Management
Dear Sandi, Thank you for taking the time to share your experiences in Vienna House Magic Circus, with us. Also, thank you for your suggestions, we are always looking for improving our services. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 30, 2017
This hotel was clean and nicely decorated, the circus theme is done well, breakfast was very good with plenty of choice and everything was filled back up quickly once it had run out. Shuttle bus was perfect to get back and fore to Disney and was regular. Only slight criticism was the rooms could have done with extra pillows.
Comment from Hotel Management
May 9, 2017 by Tonio Logiudice, Resident Manager, Hotel Management
Dear Customer, Thank you for taking the time to share your experiences in Vienna House Magic Circus, with us. Also, thank you for your suggestions, we are always looking for improving our services. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours, Tonio Logiudice, Resident Manager and The Magic Circus hotel team
3 out of 5
Recommended
for Everyone
by A verified traveler from B

Ideal location for DL Paris

Posted Apr 29, 2017
Hotel not brilliant but nice. Breakfast variety was not great.
Comment from Hotel Management
May 11, 2017 by Tonio Logiudice, Resident Manager, Hotel Management
Cher AB Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour. Cordialement, Tonio Logiudice, Resident Manager & toute l’équipe du Vienna House Magic Circus