Ratings based on 230 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
for Familiesby A verified traveler
Posted Jan 4, 2016
Pros: Las habitaciones y el trato del personal del hotel
Hotel muy cómodo, el personal siempre dispuesto a ayudarte y multilingüe. Las habitaciones muy limpias y actualizadas con todo lo necesario, tal vez lo único que les faltaría sería una cafetera en cada una de ellas. Cerca de estación de metro y cerca de avenidas.
by A verified traveler
Disappointing pre-arrival servicePosted Nov 30, 2015
We were advised we could not cancel our stay despite recent events in Paris. We retained our reservation and planned on using a portion of our booking as it had been paid in advance. We emailed to request directions from one airport which the hotel provided although from the other airport. A second request was sent for the correct directions, with clear indication of the booking name. Upon arrival it appeared we had been confused with another booking and when we clarified the booking name were advised the booking had been cancelled as we did not arrive on the first night planned. While the hotel had space to accommodate us, they would not honour any portion of our original booking and instead said we would need to pay a second time for the room! We were informed it is not their policy to contact a guest when they do not arrive on the first night to determine the guests travel plan. Our time was wasted travelling to the hotel with what seemed an intentional oversight in advising us that the booking had been cancelled. Should we have contacted the hotel to advise a later arrival - I admit yes. Should the hotel have contacted us when we did not arrive as planned - absolutely. In my opinion a customer service opportunity was severely missed - room paid for, guest at the desk and the hotel has the audacity to suggest payment twice! Refusing to argue the merits of genuine hospitality - we booked and enjoyed a wonderful night at another hotel.
for Everyoneby A verified traveler from oshawa ontario canada
GREAT HOTELPosted Nov 17, 2015
Pros: location very modern rooms and STAFF!
Location: lots of restaurants, cafes ,bars shopping and metro
We stayed here for three nights unfortunatly it was the weekend of the terrorist attacks in Paris so it was very stressful for everyone,but the staff at this hotel were outstanding in the way they treated my wife and i we will never be able to thank them enough Our room was orginally on the bottom floor but when all the trouble started we asked to be move up higher as we were very nervous being on the ground floor and the staff could not have been more helpful my wife and i were so impressed with the response of the staff once again thank you so much,i am so sorry i did not get the name wonderful lady on the front desk i think she was the manager who arranged all this for us and i wish i had but once again thank you so much The hotel itself is wonderful great location for everything in the area bars restaurants and cafes the rooms were modern and very clean just wonderful and the hotel itself is very modern on a nice quiet street We hope to be back in Beautiful Paris with the wonderful people of France soon and when we return we will be staying at the Windsor Opera hotel once again thank you so much for everything
for Familiesby Ron from Green Bay
First time to ParisPosted Nov 12, 2015 on Hotels
First time in Paris. Friendly staff and very clean and updated room. Easy walking distance to train stations, Louvre, and restaurants. I was pleasantly surprised and would stay here again.
for Getaway With Friendsby Päivi
Posted Oct 17, 2015 on Hotels
Ystävän kanssa reissussa, hotelli sijaitsi kohtuullisella etäisyydellä metrosta, metron kanssa temppuilu on taas toinen tarina. Hotellin löytäminen oli hieman vaikeaa, sivukujille, millä sijaitsi oli kyllä siisti ja rauhallinen. Huone oli siisti, kivasti sisustettu, sänky mukava nukkua.
for Familiesby Loree from edmonton
hotel windsorPosted Oct 16, 2015 on Hotels
hotel was a bit farther out from the opera than expected but close to metro stops. Room was good for 3 adults. Staff were very helpful with directions etc. Would stay there again.
for Familiesby tom
Posted Oct 12, 2015 on Hotels
Fabulous hotel in a superb location, very friendly staff. Just slightly disappointed not to have tea & coffee making facilities in the bedroom.
for Business Travelersby BRIGITTE from lille
Excellent, je recommandePosted Sep 19, 2015 on Hotels
Très belle chambre confortable avec 3 fenêtres, un fauteuil confortable, très calme aucun bruit à croire que vous êtes seule à l'hôtel.Grande salle de bain avec grande baignoire, pantoufles offertes, mini bar. grande télévision. Petit déjeuner complet et varié. belle décoration sur le thème de l'aviation. Rue très calme au cœur d'un quartier animé près des théâtres et du Rex. personnel accueillant.
for Familiesby Lauren
Posted Aug 21, 2015 on Hotels
for Familiesby Hans from københavn
Super hotelPosted Jul 30, 2015 on Hotels
Super Hotel lidt nord for Paris centrum. Roligt og pænt kvarter og dejligt hotel.