Ratings based on 790 Verified Reviews

4.3 out of 5
85% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Raleigh, NC

Elegant hotel

Posted Feb 21, 2018
Pros: Clean, spacious room. Best shower ever!
Location: Walk to a park surrounded by restaurants and coffee shops. Cabs are inexpensive, so the "nearby" things expands to include the whole city.
We visited the Casa Dann Carlton because our nephew had his wedding there. It was a beautiful hotel, clean and spacious rooms, beautiful indoor pool. I did not use the gym/sauna/spa, but other family members did and said it was all very good. Walking distance from lots of nice restaurants and shops, but the in-house restaurant was also excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler from florida

Hotel in north bogota: chico area

Posted Feb 12, 2018
All good. Will return again, nice convenient location. Quiet and safe.
5 out of 5
Recommended
for Everyone
by A verified traveler from TORONTO, CANADA

CLASSICAL BEAUTIFUL CARRARA MARBLE RECPTION AREA.

Posted Feb 6, 2018
Excellent classic beauty & esthetics of entrance, lobby, restaurant/bar, reception area that matches very well with their highly polite, educated and well trained personnel in customer service, care and loyalty by their receptionist personnel. Noticed the same dedication and professionalism of the restaurant & bar attendants as well as their highly trained and recruited security system personnel. Very helpful and polite their bell captains... A true example of luxury & high level of professionalism in the training of your personnel. Thank you for that. This high level of training and professionalism not seen at other Hotels in BOGOTA. Ultra comfortable beds, large bedroom. The only improvement I would make is to change to a more modern curtains, carpet & bedding decoration. All the rest is just perfect.
5 out of 5
Recommended
for Everyone
by A verified traveler from seattle, wa

Super responsive and helpful staff

Posted Feb 4, 2018
We arrived really late! Past midnight. The staff was available, sent a driver to pick us up. They have 24 hour room service. Clean room, lots of amenities. Amazing.
Comment from Hotel Management
Feb 6, 2018 by Quality Manager and customer service, Hotel Management
Dear guest: our daily goal is to provide a wonderful experience to each of our guests, so we are happy to know that I fully enjoy your stay. Cordially,
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Terrific spa

Posted Jan 19, 2018
The hotel has good proximity to the airport and is more suited to the business traveller. That said the town centre is not far ( a 20 minute taxi). It offers a great spread at breakfast time and plenty of menu choices in the evening. Standard of cleanliness is high and reception staff very helpful.
Comment from Hotel Management
Jan 22, 2018 by Quality Manager and customer service, Hotel Management
Dear Guest, We appreciate your valuable comments and we are pleased that you have been able to enjoy our Elixia Spa star service and recommend it to other travelers, we hope to have you back soon to offer you the best Dann experience. Cordially,
5 out of 5
Recommended
for Everyone
by A verified traveler

So nice I stayed here twice

Posted Jan 19, 2018
Staff is courteous, friendly and efficient I would recommend this hotel to anyone staying in bogota
Comment from Hotel Management
Jan 22, 2018 by Quality Manager and customer service, Hotel Management
Dear guest: We love that you have enjoyed our facilities and services, we work daily to offer the best, we hope to have you back soon. Cordially,
5 out of 5
Recommended
for Everyone
by A verified traveler from Oregon, USA

Great Experience!!

Posted Jan 8, 2018
Pros: Location, Price, Cleanness, Shower, Bed.
Cons: If you walk in on you, please do not keep talking and asking if we need anything. LOL
Location: It is close by a very posh area of the city, It is very central to many things you might need.
The neighborhood is very safe and we could walk easily to many places from there since it was central to where we wanted to go. Huge room, and those bed sheets were so soft. The rain shower was incredible. Great experience. Just one tip, put on the do not disturb sign on the door when in the room. They might walk in on you :) That was the only down of our stay but that does not affect the service and experience.
Comment from Hotel Management
Jan 9, 2018 by Quality Manager and customer service, Hotel Management
Dear guest: We appreciate your kind comments, we tell you if we made you feel uncomfortable by some attitudes of our staff, we will consider your comment to improve this weakness. We hope to have it back soon. Cordially,
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Excellent hotel well situated in Bogotá.

Posted Jan 4, 2018
Cons: Sound insulation between rooms. But I stay here often and never had this problem before. Maybe more a loud American next door & not hotel per se.
Location: Well located for airport, and nicer Bogotá neighborhoods for restaurants and shopping.
I arrived and was attended to quickly by very polite, helpful staff. My room was made available early despite no warning from me. The room itself was large and clean, and the hotel -- recently refurbished -- is looking great! Breakfast service is a highlight.
Comment from Hotel Management
Jan 5, 2018 by Quality Manager and customer service, Hotel Management
Dear guest: We appreciate taking the time to give us your valuable comments, we will take your comments into account in order to improve in all aspects. We hope to have you back soon. Cordially,
5 out of 5
Recommended
for Everyone
by A verified traveler from detroit michigan

it was nice and clean

Posted Dec 5, 2017
Pros: the beds and the pool.
Cons: the elevator going up to the pool level'
Location: there are many nice places to eat in walking distance.
I really enjoyed my stay there. the pool was great and the water was heated. the breakfast every morning was fantastic. the beds were really comfortable.
Comment from Hotel Management
Dec 11, 2017 by Manager of quality and customer service., Hotel Management
Dear guest: it is a real pleasure for us to be able to offer you a wonderful stay, we hope to have you back soon. Cordially,
5 out of 5
by Magdalena

Very nice staff

Posted Nov 22, 2017 on Hotels
High level of service at the hotel. I always stays there every time I visit Bogota.
Comment from Hotel Management
Nov 24, 2017 by Jefe Nacional de Calidad, Hotel Management
Dear guest: We love that we are always your choice of accommodation in Bogota, it is a pleasure to offer you the best of our services, we hope to have you soon with us. Cordially, Quality Manager and customer service