Ratings based on 756 Verified Reviews

4.3 out of 5
84% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Thanks

Posted Sep 27, 2017
Every body nice and always willing to help us.Special thanks to our driver he was fantastic Carlos he did everything and more for us...Had a unique experience at Casa Dann...Gracias Carlos and Hotel staff...
Comment from Hotel Management
Sep 27, 2017 by Quality Management and Customer Service, Hotel Management
appreciated guest: it is a real pleasure to meet your expectations of service, we appreciate your valuable comments and we will inform Mr. Carlos of his wonderful appreciation of your service. We hope to have you back on time for the best Dann experience. Cordially,
5 out of 5
Recommended
for Everyone
by A verified traveler from miami fl

Posted Sep 20, 2017
Awesome Experiwnce great location you feel safe inside clean staff is great
Comment from Hotel Management
Sep 20, 2017 by Quality Manager and Customer Service, Hotel Management
Dear Guest: It´s our daily goal to offer the best service in the city and reach all of the expectations that our guests are looking for “excellence in everything”. We hope to have you once again with us again and thank you for your time taken to share with us your comments regarding your stay. Best,
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Lauderdale

Excellent Stay in Bogota

Posted Sep 9, 2017
I had a wonderful stay at the Casa Dann hotel and would highly recommend for anyone traveling to Bogota to consider this hotel. The hotel has a fabulous spa with great services and very warm staff. Thank you for always giving me a wonderful stay!!
Comment from Hotel Management
Sep 11, 2017 by Quality Manager and Customer Service, Hotel Management
Dear Mrs. Tanya: It is a pleasure of our for your to visit us, thank you for the opportunity of offering our best service and having enjoyed our spa. Please remember we always have the desire to offer wellbeing and comfort during your stay in our facilities. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Amazing

Posted Sep 6, 2017
Amazing. Best hotel in bogota !!!! Nice location and people are very friendly
Comment from Hotel Management
Sep 11, 2017 by Quality Manager and Customer Service, Hotel Management
Dear Guest: it is a real pleasure to know that we meet your expectations, we hope to have you back on time to allow us to provide you with an unforgettable experience. Best,
4 out of 5
Recommended
for Everyone
by A verified traveler from nz

nice hotel in safe business district

Posted Aug 21, 2017
great hotel great staff lovely room and so close to everything great price too one of the better hotels in bogota if not the best.
Comment from Hotel Management
Sep 5, 2017 by Gerente de Calidad, Hotel Management
Thank you for considering us as the best and sharing it with other travelers!
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted Jul 29, 2017
Close to everything, nice indoor pool, great breakfast
Comment from Hotel Management
Sep 5, 2017 by Gerente de Calidad, Hotel Management
Thank you for your marvelous comments and for highlighting our service in our spa and restaurant.
5 out of 5
by Elizabeth

Great stay in Bogota

Posted Jul 19, 2017 on Hotels
Only problem was room directly below gym which made sleeping impossible after 6:00am. But room was changed quickly and with no questions. Piano player and jazz in the bar were great. Front desk staff and botones were all exceptionally good.
Comment from Hotel Management
Sep 11, 2017 by Jefe Nacional de Calidad, Hotel Management
Dear Guests: Thanks for your feedback is very valuable for us your opinion as it allows us to strengthen our processes. Cordially, Quality Manager and Customer Service
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved it.

Posted Jul 17, 2017 on Orbitz
Cons: The showers are newly remodeled and look very nice but a puddle of water forms near the door, overflowing to the bathroom floor.
I switched to this hotel after another hotel in the north was not really meeting my standards of service and comfort. This was the perfect choice. Noise is very low and comfort high. The included breakfast buffet is wonderful. They include a variety of exotic local fruits which is fantastic. The spa was very nice. There is a heated pool, included in the stay rate, along with sauna, indoor hot tub and steam room. The outdoor hot tub is also available at a fee for exclusive use (for less $25 USD). A few restaurants and bars including one with live music and a grand piano made the ambience even nicer. The decor is modern, service is very friendly and the area quite secure. My husband, toddler and I walked to the nearby park at 93rd street to visit a really nice playground with nice restaurants all around. Hotel is formal, yet family friendly.
Comment from Hotel Management
Sep 5, 2017 by Gerente de Calidad, Hotel Management
Dear guest: Thank you for sharing you experience as a guest, it is a pleasure knowing that we have met our objective and were able to provide memorable moments. It pleases us greatly knowing that restaurant and spa met and went above your expectations. We hope for your future visit so that you may enjoy the services we offer and strengthen day to day. Best, Quality Manager
5 out of 5
by Gonzalo

Best hotel experience that I can remember

Posted Jul 8, 2017 on Hotels
It was simply amazing, the service was excellent, the room was spacious, the amenities are incredible, the area very convenient... don't have anything bad to say about it.
Comment from Hotel Management
Sep 5, 2017 by Jefe Nacional de Calidad, Hotel Management
Dear guest: We thank you for sharing with us your experience at our facilities, being apart of this special date for you folks is an honor. We will be there always to offer you the best services. Best, Quality manager
5 out of 5
Recommended
for Everyone
by A verified traveler from p

Nice hotel

Posted Jul 4, 2017
It was a nice hotel with great staff. I just don't like the rooms we got.
Comment from Hotel Management
Aug 4, 2017 by Quality Manager, Hotel Management
We thank you for your valuable comments and feedback. We would be very attentive to serve you during your following stay, if you allow us the opportunity to change the image that you obtained during this occasion.