Ratings based on 521 Verified Reviews

3.9 out of 5
77% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Louisiana

Nice hotel- very reasonably price

Posted Nov 16, 2017
Pros: Price
Cons: better stocked breakfast.
Location: Location ideal --very near Northpark mall, movie theatre, many restaurants, near an area hospital
I would consider this hotel to be very family friendly b/c of the price and free breakfast. Also very convenient to the area shopping mall and to numerous restaurants.
Comment from Hotel Management
Nov 17, 2017 by Kristie/ GM, Hotel Management
Thank you Mimi for taking the time to let us know how your stay went. We do hope to see you again soon! We will work on keeping that breakfast bar full as well. Thanks again!
3 out of 5
by A verified traveler from East Texas

not the same

Posted Nov 6, 2017
Pros: location
I have stayed in this Hotel on several occasions and was looking forward to this visit; however , the facility has gone downhill. This location is great for the activity I was going to and the front desk personel was very nice as usual but ,the room was not up to speed. The cleanliness was substandard no shower curtain, water pressure was minimum at best and the water was cloudy not clear and the room was very noisey from the traffic on 75. Finally my next stay will be in a different Hotel !!!!
Comment from Hotel Management
Nov 8, 2017 by Kristie/ GM, Hotel Management
Hi Dr. J, I am so sorry about your last stay. We have a few new teams members and we are doing training currently. I promise you that if you give us another try that things will be better. Please reach out to me when you stay again and we will take care of your next stay. Thank you!
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Great location

Posted Nov 3, 2017
Great location & wonderful staff Right up the street from Dr Ven Moova
Comment from Hotel Management
Nov 5, 2017 by Kristie/ GM, Hotel Management
Thank you for staying during your visit to the doctor. We will see you again soon!
3 out of 5
by A verified traveler from Hou, Tx

Trying to sleep...

Posted Oct 31, 2017
The accommodations are fine, the staff great, the room clean and ready for guests. But the hotel is poorly constructed with cheap windows. Out room faced the road. So all night long you can hear the cars traveling on the raceway known as Hwy75. I didn't sleep at all, but my Hounddog was sawing logs. And that's why I will continue to stay at La Quinta Inns. Thank you La Quinta for being a pet friendly hotel.
Comment from Hotel Management
Nov 1, 2017 by Kristie/ GM, Hotel Management
I apologize for the lack of sleep. We are working on a project to eliminate noise in the rooms. In the meantime, we can definitely put you in a room on the pool side. Nicer view and much quieter. Thank you so much! We look forward to seeing you and your pet again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from FL

Nice hotel

Posted Oct 23, 2017
Pros: Breakfast had a good variety & included hot food--eggs, sausage & waffles. Also had cereal, fruit, yogurt, assorted muffins, etc. All very good.
staff very friendly and helpful. Went to the State Fair, Cotton Bowl & JFK tour
Comment from Hotel Management
Oct 25, 2017 by Kristie/ GM, Hotel Management
Thank you for staying with us while visiting Dallas! It sounds like you had a good time. We look forward to your visit with us again soon!
5 out of 5
by A verified traveler from Bogotá, Colombia

Good experience

Posted Oct 9, 2017
Pros: Location
Location: Nice
Good experience in this hotel. Hotel staff was friendly, quick check in and check out
Comment from Hotel Management
Oct 10, 2017 by Kristie/ GM, Hotel Management
Thank you Andres for the 5 out of 5! We are happy that you had a great experience. See you next time!
2 out of 5
by A verified traveler from texas

Slow elevator

Posted Oct 9, 2017
The lobby is located on the 2 floor. The elevator was slow one was broken. Coffee was week
Comment from Hotel Management
Oct 10, 2017 by Kristie/ GM, Hotel Management
Thank you for the feedback. I do apologize for the elevator being slow. I will call someone to come take a look at it. We are changing out our coffee this month as well so we hope to see you again to give it a try!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 5, 2017
Need to vary the breakfast menu more, otherwise it was a good stay
Comment from Hotel Management
Oct 6, 2017 by Kristie/ GM, Hotel Management
Thank you for the feedback! I will work on changing around our breakfast items so that we can have more of a variety. We appreciate it!
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location for my needs

Posted Oct 1, 2017
Serviceable People were nice beds just okay Excellent location. For my needs No no no no I have Added enough Exceedingly troubling that I have to keep adding more more and more to make this happen And again I have to add more and more and mor e to submit my option Which is rapidly changing to extreme irritation This is beyond stupid that I have to rewrite this much
Comment from Hotel Management
Oct 5, 2017 by Kristie/ GM, Hotel Management
Thank you for the rating! I am sorry that we ask for so many characters when we ask for feedback. We do appreciate though!
2 out of 5
by A verified traveler

Posted Aug 27, 2017
Room got clean 1 out 3 days after asking still didn't get cleaned shower head was broke needs painted inside though out hotel doors trim etc
Comment from Hotel Management
Aug 29, 2017 by Kristie/ GM, Hotel Management
Hello, Thank you for your recent stay with us. I am so sorry about what occurred during your stay. If you are in the area again please reach out to me and I would love for you to give us another try. I am sure that you will have a better stay :)