Ratings based on 258 Verified Reviews

4.3 out of 5
84% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from San Diego, CA

Standard Business Travel Hotel

Posted Sep 18, 2017
Pros: The people!
Cons: My linens had someone else's hair on them & the bath tub was really unfortunate. That said, the desk staff promised they were going to replace the tub
Location: Benihana
The staff is super nice and the food is great, but this is a standard business travel hotel. Don't plan to take a bubble bath and get a massage. It's also not walkable to anything except the Benihana next door.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oklahoma

Hotel is centrally located with comfortable rooms.

Posted Sep 15, 2017
2 times the desk clerk sent us to a room that was already occupied with guests in the room! It also happened to a couple in our party as they Attempted to enter the room they'd been assigned. Big goof! Training of staff needs improvement!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for the money

Posted Sep 13, 2017
Staff is amazing, room service was super quick. A hotel rep text me every day to ask about my stay, very personal attention
5 out of 5
Recommended
for Everyone
by A verified traveler from Oklahoma City

5 Star hotel in great location

Posted Sep 11, 2017
Pros: The aesthetic of this hotel was very upscale
Location: The Galleria and a wal-mart is nearby. Right by the highway to quickly get to other locations.
This hotel is just down the street from the Galleria and in a nice low traffic area. The Hotel staff were super nice and helpful. The rooms were very discreet and comfortable. Loved it I highly recommend it!
4 out of 5
by A verified traveler from El Paso Tx

Nice hotel very friendly staff

Posted Sep 9, 2017
Pros: Rooms
Cons: very noisy lobby
Location: good location
I stay for a couple of days, overall great experience will be back again soon
5 out of 5
Recommended
for Everyone
by A verified traveler from dallas, tx

Time off stay

Posted Sep 4, 2017
Very peaceful....gym was great and pool was very nice
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel

Posted Aug 28, 2017
Beautiful hotel very clean except no fridge or microwave in room
5 out of 5
Recommended
for Everyone
by A verified traveler from louisiana

Posted Aug 27, 2017
Great place to hang with the kids between activities!
5 out of 5
Recommended
for Everyone
by A verified traveler from houston

Posted Aug 26, 2017
Amazing!! So comfortable! It was fantastic. Great staff and clean room
4 out of 5
Recommended
for Everyone
by A verified traveler from RI

Excellent hotel in a less desirable area

Posted Aug 25, 2017
Fantastic hotel, top class amenities, pleasant and helpful staff, good food selection (if a bit pricey), but the area leaves a lot to be desired. Not walker friendly, no real outside food options beside a Hibachi place.