Ratings based on 9 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
75% of guests recommend
4.3 Room cleanliness
3.7 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from US

Sweet Mountain Retreat

Posted Nov 27, 2016
Pros: It was quiet and up in the mountains
Cons: Nothing
Location: Park City = skiing, shopping, hiking, restaurants and oh did I mention shopping?
Ourcondo was wonderful. Spacious beautifully decorated, comfortable and inviting
4 out of 5
by Kellyn

This traveler left a rating score only Posted Aug 9, 2016 on Hotels
4 out of 5
by A verified traveler

Posted Jun 14, 2016 on Hotels
When booking the hotel it was not made clear we needed to add on the hot tub feature- other than that it was great
5 out of 5

This traveler left a rating score only Posted Mar 6, 2016 on Hotels
3 out of 5
by A verified traveler

Muy mala atención en la recepción

Posted Jul 4, 2015 on Hotels
Lo único bueno del hotel es la ubicación, no cuenta con aire acondicionado y la limpieza deja mucho que desear sobre todo las áreas comunes, la recepcionista poco amable y servicial
4 out of 5
by JD from Texas

Great location at Silver Lake Area, Deer Valley

Posted Mar 15, 2014
Pros: location, view
Cons: maintenance. (grouting, painting)
Location: 1/2 block from the Silver Lake ski lift areas. Few nearby restaurants, but shuttle service to Park City
Great location in the Silver Lake area, minimal walking to the ski area. Lift access to base of mountain, ski school with the children, little traffic/light volume. Room well appointed, washer/dryer, fireplace, private hot tub. Great views of the mountains and skiing areas. Minor issues as expected, overall very positive experience
2 out of 5
by A verified traveler

Disappointing weekend

Posted Jul 22, 2013
Pros: Very spacious rooms
Cons: Our rooms were about 80 degrees even though it was 50 degrees outside at night. Very uncomfortable. We even opened the windows thinking it would help.
We have stayed at a lot of other upscale hotels in park city and deer valley and not once have we left early. This was the first time. It actually felt great to leave. We actually had invited another couple to come stay with us for the weekend because we reserved the two bedroom lodge but they weren't able to make it. In retrospect I'm very glad that they didn't drive all the way up there for an experience like we had. My wife and I booked what we thought would be a relaxing getaway for this weekend only to be thoroughly disappointed in our choice. The cons of this weekend greatly outweighed the pros. The list starts with the maid walking into our room while we were sleeping because nobody notified her that we were staying for the weekend. Good thing she didn't walk in on us dressing, showering or anything else. I have never had a more difficult time checking into a place than I had with Black Bear Lodge. We got there after work around 6 after the front desk had closed. When we looked at the map on the front door it said to go around the other way to enter after hours. That was locked too. We then went back to the front and had to call several numbers to finally figure out how to get in. Why don't people let you know how to check in if you are getting there late? We also purchased the room solely because it was advertised that there would be a private hot tub. We got there and the hot tub was empty and had parts inside it. I called and was told it was a separate charge.
5 out of 5
by kscolorado from Onalaska, WI

Great location and unit.

Posted Mar 19, 2013
Pros: friendly staff
Cons: noise
Location: short walk to ski shops and lift
Great condo in a great location. We enjoyed the hot tub on our deck. The kids loved a pool that was warm enough to swim outdoors during ski season. The complimentary van ride to other ski resorts in the area was a fantastic service. Only complaint, noise. Even though the complex was nearly empty, we were disturbed several times in the night by people walking on passages outside our room. Glad the complex wasn't full.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 3, 2012 on Hotels