Do not use ski services or use this hotel. Called 3 times to get snowboard back from ski services, specifically told them we had a flight to catch. Zach told me on the 3rd call he would personally bring up snowboard. 1 hour later, still nothing. I personally had to go down to ski services and Zach was just standing there, and his only response, “I couldn’t find it”, literally as his co-worker handed me the board. “Oh, nevermind, there it is”, was his response. Complete jerk and lack of empathy for others who have flights to catch . Will never come back to this hotel. Staff are arrogant and disrespectful.
