What a joke! I will never go back.
Posted Sep 14, 2016
Room was old, toilet kept sticking, air conditioning old and loud, very noisy, many cobwebs on outside like get, and pond not far from our room was gross. Because of my initial negative review, we were upgraded so we moved to another room only to find there was water leaking from the ceiling above the toilet. We were in the process of packing up to move to a third room in 24 hours when another hotel guest used her card to open our door. The front desk had given her our room before we even moved out and didn't tell her about the leak. In the process of loading our car one of their maintenance workers pulled onto the sidewalk where we were walking to put stuff in our car but didn't even respond to me when I had to go around him. We finally decided to check out. Moving to a third room in 24 hrs along with the confusion and miscommunication was just too much. It was our 42nd anniversary and the stay was ridiculous. What a joke! Very disappointing. The hotel did, though, refund our entire amount even though we'd stayed one night after we explained how bad our experience was. Then having to contact Expedia to get our money back just added insult to injury. Never again will I use Expedia nor The Homstead.