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Reviews of Hotel Park City, Autograph Collection

4 out of 5
Hotel Park City, Autograph Collection
2001 Park Avenue, Park City, UT

Reviews

9.6

Exceptional

Rating 10 - Excellent. 265 out of 329 reviews" "
Rating 8 - Good. 41 out of 329 reviews" "
Rating 6 - Okay. 14 out of 329 reviews" "
Rating 4 - Poor. 7 out of 329 reviews" "
Rating 2 - Terrible. 2 out of 329 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Douglas

There was scant help at the hotel. No doorman etc. I just was surprised at that price.
Stayed 3 nights in Jan 2024

10/10 Excellent

Lee

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, amenities
The room was quiet and clean, overlooking the swimming pool with a view of the golf course. The room is in need of remodeling, especially the bathroom.
Stayed 1 night in Sep 2023

8/10 Good

Brian

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The couch and loveseat in the living area are absolutely horrible. They are low backs and slope slightly forward. They were the most uncomfortable furniture that could have been chosen. Please change them immediately!
Stayed 3 nights in Sep 2023

10/10 Excellent

Graham

Liked: Cleanliness, room comfort
Perfect weekend getaway!
From booking the trip to check out, this was a superb experience! Friendly staff, willing to assist in any way we needed. I ordered a birthday/anniversary package which gave us flower petals on the bed, and a molten chocolate cake, which was delicious! Room was clean, comfortable, with all the amenities. Bathroom was well stocked with supplies and clean/comfortable towels. Bed was comfortable, including the pillows! TV in each room with access to NETFLIX and other apps. Hot tub on the balcony was clean and the perfect temperature. Complimentary water bottles, coffee and hot chocolate. Just a short drive to down town Park City, as well as easy access to the main road into Park City. I would 100% recommend this hotel. A perfect weekend getaway, made even more special by the friendly staff (thanks for the smooth check in, Aaron!)
Stayed 1 night in Sep 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, property conditions & facilities
Beautiful, setting, conveniently located and wonderful, friendly staff
Stayed 3 nights in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from Danielle on Aug 23, 2023
Dear David,Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated." Warm Regards, all of us at Hotel Park City!

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We always enjoy our stay at this hotel. My son loves the Ruth’s Chris and we enjoy the garden feel of the pool. All the staff is friendly and the rooms are clean. The E bikes and scooters are a nice addition.
Stayed 3 nights in Jul 2023
Response from Danielle on Aug 8, 2023
Dear Sarah, Thank you for taking the time to write a review! Thank you for sharing your positive experience with both our staff and Ruth’s Chris. The E Bikes and Scooters have been a hit and we are happy you were able to enjoy. Warm regards,

10/10 Excellent

russell

Liked: Cleanliness, property conditions & facilities
We had a wonderful time loved the room, pool, nice place.
Stayed 2 nights in Jul 2023
Response from Dani on Aug 8, 2023
Dear Russell Thanks so much for taking the time to leave us a 5-star rating! We hope to see you back soon!

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We love the Hotel Park, love the Ruth Chris Steakhouse and golf course right on the property. The only bummer is the price to stay here has gotten extremely expensive. But if your feeling rich yiu can’t go wrong
Stayed 2 nights in Jul 2023
Response from Danielle on Aug 8, 2023
Dear Paul, On behalf of our hotel and staff, thank you for taking the time to leave a positive review. We’re especially glad you enjoyed the golf course and Ruth’s Chris Steakhouse. We strive to provide excellent service, and we hope to see you again soon!

10/10 Excellent

Allan

Stayed 2 nights in Jul 2023
Response from Danielle on Aug 10, 2023
Dear Allan,We appreciate you taking the time to leave us a 5-star review and look forward to hosting you in the future! Kind Regards,

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place that us away from the noise of the big city.
Stayed 1 night in Jul 2023
Response from Dani on Aug 8, 2023
Dear Jennifer,Thank you for taking the time to write a review. We are glad to hear you had a relaxing stay away from the city! We hope to see you back soon.Warm Regards,

10/10 Excellent

Joan

Liked: Cleanliness, amenities, property conditions & facilities
The employees were so friendly and helpful and the parking was great. Also all the wonderful details in the suites.
Stayed 1 night in Jun 2023
Response from Danielle Bowers on Jun 13, 2023
Dear Joan,Thank you for taking the time to leave a review. We truly appreciate your trust in us. I am happy to hear that our staff and room met your needs and expectations. We look forward to you welcoming you back to the hotel in the future. Warm Regards,

10/10 Excellent

Glenna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful!!
Stayed 2 nights in Jun 2023
Response from Danielle on Jun 13, 2023
Dear Glenna,Thank you for taking the time to leave a review! Thank you for choosing to stay with us and I am glad to hear your stay with us was “Wonderful”.Warm Regards,

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, quiet, nicely furnished, amazing bedding, access to pool and hot tub, gorgeous view of mountain, very nice staff. Perfect.
Stayed 2 nights in Jun 2023
Response from Danielle on Jun 6, 2023
Dear Michael, Thank you for taking the time to leave a 5-star review! We are thrilled you were able to enjoy some quiet time while staying at Hotel Park City! We are also happy you enjoyed the bedding, pool, tub, and our beautiful mountain views! We have a one-of-a-kind property and hope to host you in the near future! I have passed this wonderful review along to all of our departments and staff. Warm Regards,

10/10 Excellent

Alicia

Liked: Cleanliness, room comfort
Stayed 1 night in May 2023
Response from Dani on Jun 8, 2023
Dear Alicia,Thank you so much for your 10-star review! We are delighted to hear you had a positive experience with us at Hotel Park City! We look forward In welcoming you back in the future.

10/10 Excellent

Bruce

Liked: Cleanliness
Stayed 1 night in May 2023
Response from Dani on Jun 8, 2023
Dear Bruce,We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean, beautiful
Stayed 4 nights in Apr 2023
Response from Danielle Bowers on Jun 8, 2023
Dear Karen, We are so grateful for your 5-star review. We appreciate your positive comments and hope to welcome you back soon,

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property! Wonderful staff.
Stayed 1 night in Mar 2023
Response from Danielle on Mar 15, 2023
Thank you for sharing your positive experice with us! We hope to see you again soon!

10/10 Excellent

Robert

Stayed 2 nights in Jan 2023
Response from Danielle on Jan 23, 2023
Dear Robert, Thank you for your time and posiitive 10 out of 10 score! We hope you will continue to visit us and look forward to hosting you in the future!

10/10 Excellent

Trisha

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room 205. Our coffee machine didn’t work properly. We tested out the hot chocolate and it was splashing all over. Overall, everything is clean and well taken cared of. Beautiful room and views from the suites. Great hospitality and customer service. Check out the prime steak house while you’re here.
Response from Danielle on Jan 23, 2023
Dear Trisha, Hello and thank you very much for your feedback. We are delighted you enjoyed the views, the cleanliness, and the positive customer service we provided. We are sorry you had issues with the coffee maker and have replaced with a new machine for future stays. We look forward to welcoming you back in the future!

10/10 Excellent

Darren

Liked: Cleanliness, room comfort
Great Room
Great property. Parking is a little to be desired but everything else was excellent.
Stayed 1 night in Jan 2023
Response from Dani Bowers on Jan 17, 2023
Thank you for sharing a review of your recent experience. We are pleased you found Hotel Park City to your liking. We hope you’ll visit again soon!

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, property conditions & facilities
Beautiful Resort. Provided such a wonderful Christmas with the family. Will come back again
Response from Danielle Bowers on Jan 17, 2023
Dear Erika,Thank you for sharing your positive experience during the Christmas Holiday. We look forward to hosting you in the future!Thank you kindly,

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved everything about this property.
Stayed 2 nights in Oct 2022
Response from Dani on Oct 31, 2022
Dear Mark,Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant and look forward to hosting you in the future.Warm regards,

6/10 Okay

nathan

Business traveler
Liked: Room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

BEN

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet
Stayed 1 night in Oct 2022
Response from Danielle Bowers on Oct 31, 2022
Dear Ben, Thank you for your review and for choosing our hotel. we are happy that you enjoyed your stay! We look forward to having you again as our guest. Warm regards,

10/10 Excellent

Shanna

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved everything about our stay
Stayed 1 night in Oct 2022
Response from Danielle Bowers on Oct 25, 2022
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Excellent

merv

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
First Class. Great stay Highly recommend
Stayed 1 night in Sep 2022
Response from Danielle Bowers on Oct 25, 2022
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We look forward to hosting you in the near future!

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A very welcoming staff and pristine and attractive room made our stay perfect. The rooms are well appointed and so clean! After staying in other hotels on our road trip, this was the best experience by far!
Stayed 1 night in Aug 2022

2/10 Terrible

Chad, Salt Lake City

Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel doesn’t have a bar serving drinks until 4pm. This isn’t okay for this class of hotel and expense. The hotel will offer to drive you to the liquor store for a bottle. Very Motel 6.
Stayed 1 night in Jul 2022

10/10 Excellent

Dennis

Stayed 1 night in Jun 2022

10/10 Excellent

Laurie

Liked: Cleanliness, property conditions & facilities
Beautiful property. Staff was so nice and accommodating.
Stayed 1 night in May 2022
Response from Amber on Jun 2, 2022
Thank you for visiting Hotel Park City! We are delighted to hear that you enjoyed your stay. Thank you for the positive review!

8/10 Good

Abril

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, kind hotel staff, amazing view. The only thing that they could improve is room service. We called like 10 times trying to order dinner… you better make a reservation somewhere else!
Stayed 1 night in May 2022
Response from Amber on Jun 2, 2022
Thank so much for visiting us at Hotel Park City! We are glad to hear your overall experience with us was positive. We appreciate the feedback about our room service and will strive to improve in this area of operation. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Ismael

Liked: Cleanliness, amenities, property conditions & facilities
Peaceful and clean
Stayed 3 nights in May 2022
Response from Amber on Jun 1, 2022
Thank you Ismael for your review and for choosing Hotel Park City. We are delighted that you enjoyed your stay and look forward to you being our guest again. We appreciate your positive feedback!

10/10 Excellent

Angie

Liked: Cleanliness, room comfort
Stayed 1 night in May 2022
Response from Dani on May 25, 2022
We are thrilled you rated our proprty as a 10 out of 10! We look forward to welcome you back in the future!

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

Caitlin

Stayed 1 night in Feb 2022

10/10 Excellent

Lee, Long Beach

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful establishment! Our room felt like we were in our own private cabin!
Stayed 2 nights in Jan 2022
Response from Dani on Jan 24, 2022
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. We appreciate your positive feedback!

10/10 Excellent

Ariadna

Liked: Cleanliness, room comfort
Stayed 5 nights in Dec 2021
Response from Danielle on Dec 30, 2021
Thank for for your 10 out of 10 review! We are thrilled you enjoyed your stay!

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, room comfort
Great Park City option.
Great staff and hotel. Convenient location. Got upgraded and decided to stay a bit longer because the cottages were so nice. During our trip we visited the Montage and other higher end resorts, I would stay here in the future.
Stayed 1 night in Dec 2021
Response from Dani on Dec 20, 2021
We strive to make the experience at Hotel Park City one you will remember forever. Thank you for your kind review!

10/10 Excellent

Alana

Liked: Cleanliness, room comfort
Best hotel!!
I stay in hotels a few times a month and rarely write reviews but this place definitely warrants the attention. Everything about this hotel from communication to service to location to facilities to rooms was just simply amazing! We were given a complimentary upgrade and the room blew us away. My particular favorite touch was the hot chocolate and apple cider drinks that were available in the lobby all day.
Stayed 3 nights in Dec 2021
Response from Dani on Dec 20, 2021
Thank you for visiting Hotel Park City! We are happy we achieved our goal making your stay memorable by providing outstanding service!

10/10 Excellent

Anthony, Astoria

Liked: Cleanliness, amenities, property conditions & facilities
Peaceful and Beautiful
Stayed 3 nights in Dec 2021
Response from Danielle Bowers on Dec 20, 2021
Thank you for visiting Hotel Park City! We are thrilled that you enjoyed your stay! We look forward to hosting you in the future!

10/10 Excellent

Harry

Liked: Cleanliness, room comfort
A Little Bit of Heaven. Wonderful Stay
Our stay was awesome. We were upgraded to a Chalet 1 Brm Suite. Our room was one of the nicest we have ever stayed in. PERFECT. Wish we could have stayed longer. Our package came with a $100 Ruth Chris Steakhouse credit located at the property. Only hitch was we booked our restaurant reservation late and had to eat at a bar table instead of a regular table. Yummy dinner!!
Stayed 1 night in Dec 2021
Response from Danielle Bowers on Dec 20, 2021
Thank you for visiting Hotel Park City! I hope we achieved our goal of making your stay memorable. I am sorry you had to dine at the bar only that is usually not available due to the high occupancy! We look forward to your next stay!

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay over the Thanksgiving holiday weekend. Staff was very helpful, excellent service. The only thing missing was the snow! Our family will stay here again. Special thank you to Marina the Concierge, she was excellent.
Stayed 3 nights in Nov 2021
Response from Dani on Dec 20, 2021
Thank you for visiting us! We are thrilled you enjoyed your stay and hope you will be returning in the future. We have snow now! Danielle Bowers Reservations Manager

10/10 Excellent

Cassandra

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Jane

Liked: Cleanliness, room comfort
LOVE this place! Everything was beautiful!! Thank you!
Stayed 1 night in Sep 2021

8/10 Good

Bon

Traveled with family
Liked: Cleanliness, room comfort
Great night and dinner
Fabulous rooms! Wish we had stayed longer!
Stayed 1 night in Sep 2021

10/10 Excellent

Aviram

Stayed 1 night in Aug 2021

10/10 Excellent

GHOLAM REZA

Stayed 5 nights in Jul 2021