Great Lodge, Beware of Booking Consequences
Posted Jan 23, 2016 on Hotels
When we checked in, told we wouldn't get ski equipment discount because booked through "Expedia" (must be Hotels.com under the covers!). Told we SHOULD have booked directly with the lodge. Given very small room with outdoor access. No sink in the bathroom, hall sink doubled as place for making coffee, etc, so brushing teeth in "kitchen". We could never make the TV work. When we checked out and asked about the unique room, told we got that room due to "Expedia" booking. So, heads up. That said, free breakfast each day was fabulous, free heated parking, excellent van service to the ski resorts and restaurants. Everyone was super friendly and supported the Deer Valley culture. Only complaint was feeling like a second class citizen due to our booking choice. Very unprofessional, especially since we still made the choice to stay there, spend money in the bar and restaurant, rent equipment, etc.