the room was extremely cold I had to go to the best buy store to buy a fan heater .I request from the front desk for a quite room but he gave me a room next to parking lot with a lot of delivery for retail stores at 3 or 4 am in the morning ,
Comment from Hotel Management
Feb 18, 2017 by chriseggs, Hotel Management
Well this type of response isn't great to read. Having functional HVAC is obviously critical and guest should never need to purchase heaters, we can offer one complimentary if requested. None the less, it is hard to address all aspects of our walk-to/from town center location. One of the perks of being able to walk to Wholefoods, Starbucks, etc. does come with the need to deliver their goods. Rooms inside the interior of the building will definitely insulate street noise, but end units have better views and more windows - hard to choose.
- Chris Eggleton, General Manager