Ratings based on 84 Verified Reviews

3.5 out of 5
79% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Awfull

Posted Dec 27, 2016
Awfull Awfull, Awfull, Awfull, Awfull Awfull, Awfull, Awfull, Awfull Awfull, Awfull, Awfull, Awfull Awfull, Awfull, Awfull, Awfull Awfull, Awfull, Awfull, Awfull Awfull, Awfull, AwfullAwfull Awfull, Awfull, Awfull.
3 out of 5
Recommended
for Everyone
by A verified traveler from Santa Monica, CA

Short Walk to Park City Mtn Resort

Posted Dec 21, 2016
Pros: Location. Fitness Center. Hot Tub. Good Bathroom Shower. In-Room Coffee.
Cons: Noise Level from Adjoining Room and the Hallways is off the chart loud, at times. Signage asking people to keep it down is definitely needed.
Location: Break your fast at the nearby Corner Store which opens at 7 AM. Afterward, enjoy the outdoor fire pits and comfy chairs.
The great room rate the week before Christmas got my attention, so I booked a 2-night stay. Worked out well. EZ check-in. Convenient ski rental shop inside hotel. Park City Transit Bus stop is super close as is the Ski Resort.
5 out of 5
Recommended
for Everyone
by A verified traveler from cameron Park, Ca.

Business trip

Posted Dec 15, 2016
Pros: Room excellent, like being at home beds comfy, roomy living room kitchen and dining room.
Cons: Nothing
Location: Location great, walking distance to ski lodge, restaurants, quick shuttle to downtown Park City excellent food.
Excellent location, within walking distance to ski resort, restaurants, stores, quiet, spacious, and very comfortable
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Great Getaway!

Posted Oct 31, 2016
Cons: There were no extra blankets anywhere in our suite, and there were not enough on the bed.
We enjoyed our stay in the suite. The view was spectacular. The staff was friendly. I would absolutely stay again!
Comment from Hotel Management
Nov 16, 2016 by Jason , Hotel Management
Thank you for staying at Shadow Ridge Resort I am glad to hear you had a great stay. Park City has so much to offer in the way of Summer/Winter activities for all to enjoy. We strive to provide excellent customer service to every guest. Thank you for taking the time in areas that need improvement.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Wonderful get away at a very good price

Posted Oct 31, 2016
Pros: fireplace, dual balconies,
Cons: Exercise room and hot tub hid in the back corner of the bottom floor.
Contacted hotel to make sure it would be ready when we arrived. it was ready 3hr prior to expectation so we had time to relax before our evening play. Condo was newly remodeled with a wood fireplace and separate bedroom. We decided to make dinner in the room instead of eating out. Fully stocked kitchen with everything you might need. We will be staying here again. Thank you
Comment from Hotel Management
Nov 16, 2016 by Jason , Hotel Management
Thank you, the location is great really close to everything. Walking distance to the mountain, the units are very comfortable and very spacious with all the convenience of home. I am glad to hear you had a wonderful time at Shadow Ridge Resort and hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

DO NOT GET AN ADJOINING ROOM

Posted Oct 10, 2016
My husband and I booked this room for our anniversary. We really like the location and the room was comfortable. However, our room was an adjoining room to another. The door between the rooms had a big gap underneath and there was zero soundproofing. There was a lady in the next room who was very obviously ill, and we heard her anytime we were in our room for the entire stay. Super disappointing.
Comment from Hotel Management
Nov 17, 2016 by Jason , Hotel Management
I apologize for the inconvenience that you were caused during your stay. We would be happy to fix that door so that the noise will not travel to your adjoining room. Thank you for your review as we will take a look at all of our adjoining room doors to make sure that this does not happen in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler from Bristol, UK

A crash pad for a conference

Posted Oct 6, 2016
Location: Park City is a great place to visit even out of the winter season.
A little disconcerting to arrive and find no staff and having to access keys from a safe after a phone call to an offsite office. The overall ambience of the hotel is bland but the rooms were more than adequate and comfortable and for the price a good deal.
Comment from Hotel Management
Nov 18, 2016 by Jason , Hotel Management
While we do have shortened front desk hours during the off season, we do had someone on call twenty four hours a day for any problems you may experience when the front desk is closed. Thank you for taking the time and letting us know how your stay was.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Sep 18, 2016
Walking distance to Main Street. Staff was super helpful with our reservation. Room was huge.
Comment from Hotel Management
Nov 16, 2016 by Jason , Hotel Management
Thank you for staying at Shadow Ridge. We do have a great location and thank you for recognizing the staff. We are conveniently located walking distance to Historic Main street and Park City Mountain Resort.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to town.

Posted Sep 16, 2016
Pros: Close to town. great view.
Cons: someplace to sit. and clean carpets
As a repeat customer we've enjoyed our stays. Although this year our room had no where to sit except on the bed. No table no chairs. There was plenty of room. Very uncomfortable. The carpets also had spots everywhere.
Comment from Hotel Management
Nov 17, 2016 by Jason , Hotel Management
We are happy that you came to visit us again. Let us know while you are staying and we can certainly make sure that your room has the appropriate seating arrangements. Thank you for your review!
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel/resort close to many activities.

Posted Sep 6, 2016
Pros: Within walking distance (About 100 yards) to the summer activities at Park City Mountain resorts. Like the Alpine Slide, Alpine Coaster, etc.
Cons: Pool is too small and registration parking only fits 3 vehicles.
Room was very nice with updated furniture, cabinets, beds and dressers. Very clean, Kitchen was well stocked with cooking utensils, pots and pans, etc.
Comment from Hotel Management
Nov 16, 2016 by Jason , Hotel Management
Our one bedroom/ Two bedroom units have fully furnished kitchens to provide you the comforts of home when you are on vacation. Thank you for staying at Shadow Ridge.