Ratings based on 390 Verified Reviews

3.6 out of 5
78% of guests recommend
3.9 Room cleanliness
3.6 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Mar 10, 2017
Great location across parking lot from ski slopes. Good view out of room 300. Friendly staff.
Comment from Hotel Management
Mar 14, 2017 by Jason , Hotel Management
Thank you for Staying at Shadow Ridge Resort. We do have a great location and thank you for recognizing the staff. We are conveniently located walking distance to Historic Main Street and Park City Mountain Resort.
2 out of 5
by A verified traveler from michigan

Beat up hotel, but close to the slopes

Posted Mar 7, 2017
Pros: Location - close to lifts. Guys in ski shop we're very helpful
Cons: Almost everything about the decor in the rooms. Looks like it was last updated in the 1980s.
This hotel was as expected from other reviewers, 1980's decor in the room, shag carpet, holes in the wall, beat up & worn down bathroom. The beds were OK, rooms functional and it was a 300 yard walk to the ski lifts.
Comment from Hotel Management
Mar 27, 2017 by Jason , Hotel Management
Thanks for taking the time to give your feedback. I'm sorry to hear the room wasn't up to standard. Please remember we do have the options available to book a premium or standard room. Shadow Ridge Has something for everyone, whether you just want to kick back and relax or enjoy the adventures that Park City has to offer.
3 out of 5
Recommended
for Everyone
by A verified traveler from AZ

Location good - Facilities bad

Posted Mar 3, 2017
The hotel is convenient for the ski lifts and close to the bus service from the Mountain Resort to Park City Main Street. The hotel facilities advertised having kitchen facilities- in a closet in the room was a small fridge and a low power microwave with no crockery, silverware, cooking utensils etc. - very poor!
Comment from Hotel Management
Mar 14, 2017 by Jason , Hotel Management
We value your feedback and comments. Our one and two bedroom units have a fully furnished kitchen to provide you the comforts of home when you are on vacation. We do have a great location walking distance to Park City Mountain Resort and Historic Main Street.
4 out of 5
Recommended
for Everyone
by A verified traveler from dallas

Posted Mar 1, 2017
Excellent location. Very close to the lifts abd bus stop! Overall a great experience.
Comment from Hotel Management
Mar 27, 2017 by Jason , Hotel Management
Thank you for staying at Shadow Ridge, we do have a great location. We are conveniently located walking distance to Historic Main Street and Park City Mountain Resort
3 out of 5
Recommended
for Everyone
by A verified traveler from atl, ga

Nice hotel, close to the slopes

Posted Feb 24, 2017
Cable wasn't working in our room and it seems some plumbing issues were developing. Overall, it was ok. My 8 yr old was disappointed for no tv after a day of skiing
3 out of 5
by A verified traveler from Valdosta Georgia

A/C was broken. They would not fix it.

Posted Feb 22, 2017
The Air Conditioner was broke and was stuck on high heat. The staff blamed it on BS just to give us the run around. Bring earplugs. Lots of street noise all night. In house ski shop was excellent though. We will stay somewhere else next time.
4 out of 5
Recommended
for Everyone
by A verified traveler from Va

Very very convenient

Posted Feb 19, 2017
At the foot of the slopes. Everything is walkable. Terrific location.
Comment from Hotel Management
Mar 13, 2017 by Jason , Hotel Management
Shadow Ridge is nestled among the beautiful Park City Mountain range, with beautiful mountain views. We are walking distance to the mountain and too downtown Park City.
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Very convenient!

Posted Feb 18, 2017
Pros: The Shadow Ridge hotel / condominium was very quiet. Staff was most congenial. Parking right under the building Nicely decorated room.
Location: Easy walking distance to the lifts and only about 6 blocks to the center of town of Park City, restaurants, etc.
Booked the Shadow Ridge hotel based on special pricing on Expedia. Only staying one night in Park City before going to the next resort, so the price was right and the expectations were far surpassed!
Comment from Hotel Management
Mar 13, 2017 by Jason , Hotel Management
Thank you for staying at Shadow Ridge Resort, we are conveniently located next to Park City Mountain Resort, and walking distance to the grocery stores and Main Street. We provide complimentary underground parking upon check-in for the guests.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to the lifts. Less than half a block walk

Posted Feb 7, 2017
Good for skiers. Close to the free shuttle to Main Street and to canyon
Comment from Hotel Management
Mar 13, 2017 by Jason , Hotel Management
Thank you for your compliments, our units are comfortable and spacious with all the amenities of home. We are walking distance to Historic Main Street and Park City Mountain Resort.
3 out of 5
Recommended
for Everyone
by A verified traveler

Very nice lodge except ...

Posted Jan 20, 2017
Pros: Everything but the beds and pillows.
Cons: BEDS AND PILLOWS.
Location: 5/5 location, best skiing in the US, and main street has lots of great shops and food (if not quite pricey).
We very much wanted to give this place 5 out of 5 stars, due to the nice front desk staff, the room large size and cleanliness and superb location to the ski base. However, and this is a big one if you like your sleep, the bed are horrible and the pillows are almost as bad. There was a single soft feather pillow, otherwise all were swollen and stiff . If you like your neck kinked all night, then you'll love these pillows. Otherwise you won't. The beds were like sleeping on a stiff overinflated air balloon, except it was raised at the edges and sank in the middle. If you are used to sleeping on the ground or on a balloon, then you'll be fine. Otherwise, prepare to be very tired after several days.
Comment from Hotel Management
Mar 13, 2017 by Jason , Hotel Management
Thank you for staying at Shadow Ridge Resort.You are right we have a great location walking distance to Park city Mountain Resort, and thank you for recognizing the staff. We appreciate your feedback.