Posted Jan 28, 2017
The hotel is a bit dated, but some rooms are privately owned and furnished by owners. The location is good but the Pool and hot tub are dated and don't offer any view. The service was very poor. Seemed very terse, and unhelpful. A couple of examples....called for a 7:30 wake-up call, response was "I can't guarantee we'll wake you up, my shift ends at 7". Asked for change, so we could tip the staff. "Sorry, no change". Asked about ride options back to airport, "people take Uber". I then had to remind them of the shuttle service and request the phone #... At checkout, there was no thank you, or how was your stay, etc... Seems they are dong us a great favor by 'sort of' doing their jobs
Comment from Hotel Management
Mar 10, 2017 by Gary Gregg, General Manager, Hotel Management
Thank you for sharing your comments with us on your most recent stay at the Silver King. I will make sure to follow up with our front desk staff on the challenges that you encounterd. Also, all units at the Silver King are privately owned, and the outside section of the pool does have views of the ski mountain.
Gary Gregg, GM
All Seaons Resort Lodging