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Reviews of Sundial Lodge by All Seasons Resort Lodging

3.5 out of 5
Sundial Lodge by All Seasons Resort Lodging
3720 Sundial Court, Park City, UT

Reviews

8.8

Excellent

Rating 10 - Excellent. 488 out of 855 reviews" "
Rating 8 - Good. 234 out of 855 reviews" "
Rating 6 - Okay. 82 out of 855 reviews" "
Rating 4 - Poor. 30 out of 855 reviews" "
Rating 2 - Terrible. 21 out of 855 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Clean, kitchen, ski in/ski out, very easy walking to ski lift.
Stayed 4 nights in Apr 2024
Response from Management on Apr 5, 2024
Thank you so much for the kind review Mark! We are glad you enjoyed your time at the Sundial Lodge.

6/10 Okay

Leylani

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No turn down or cleaning service: it’s a hotel room without the amenities of cleaning service or shuttle to and from the city. Shuttle only goes to a bus stop. Other hotels in the area all had shuttles to down town. Also a bit misleading bc when reserving it states Park City but it’s actually Cannons which is fine if you are an expert or advanced skier.
Stayed 4 nights in Mar 2024
Response from Management on Apr 1, 2024
Thank you for the review and comments Leylani. We always appreciate feedback and will use it to improve our guest's experiences in the future.

10/10 Excellent

Leonard

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the location from the room to the gondola. The ski/boot room was convenient and they even warm your boots!
Stayed 5 nights in Mar 2024
Response from Management on Mar 29, 2024
We're glad you enjoyed your stay at Sundial Leonard. Please come back to see us soon!

6/10 Okay

Volha

Traveled with family and small children
Disliked: Amenities
This is a hotel room but without hotel service. I had to go to reception to get bedding sheets for couch, started laundy detergent, they do not provide robes as other rooms in the building (we stayed in different rooms). Also you have to take your trash to the garage. The kitchenette had 2 pack of coffee for 2 cups and no tea. Also no cups. So come prepared with cups, plates for microwave. Location is amazing.
Stayed 4 nights in Mar 2024
Response from Management on Mar 21, 2024
Thank you for the review and comments Volha. We appreciate the feedback and will address your concerns for future guests.

10/10 Excellent

Dorian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is in a great location in canyon village. The Gondola is just a mere walk as well as several Dining options. Our room was clean and just right for my family of 4. The only thing I didn't like was the smell of the fresh stain on the bathroom door. Other than that, everything was great!
Stayed 3 nights in Mar 2024
Response from Management on Mar 16, 2024
Thank you for the review and comments Dorian. We are glad you enjoyed your stay!

6/10 Okay

Randall, Brentwood

Liked: Cleanliness
Felt like a tiny 1 bedroom condo... no dresser in bedroom, could hardly move. No desk or work area. 1 bathroom/1 sink. Could use more kitchen items. Was surprised the parking was $50/nite extra. Asked for 2 additional towels at the front desk and they said because we didn't rent through them directly, that it wasn't their problem.
Stayed 5 nights in Feb 2024
Response from Management on Mar 16, 2024
Thank you for the review and comments Randall. Parking is 25/night per vehicle. The front desk area is a bit confusing since there are two different companies working out of that area. We sincerely apologize for that. Have a great day!

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best location for ski. Room is clean. People are friendly, best service, especially the storage service is so convenient, thumbs up! Not much going on in canyon village, no place to go after ski. Have to go to Main Street in park city for grocery if you want cook simple meals.
Stayed 4 nights in Mar 2024
Response from Management on Mar 7, 2024
Thank so much for the great review Michael! There are a few bars/restaurants as well as a little market for some simply prepared items (The Marketplace and Liquor Store) in Canyons Village. Drafts Burger Bar, Red Tail Grill, Murdock's, Kuchu Shabu, Edge Steakhouse, and The Farm are a few of them. Then across the street in the Pendry Plaza there are a few more. We hope this helps you in the future.

10/10 Excellent

Stephen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic room, very large clean and a great location. All employees were helpful and fantastic. Would stay here again for certain.
Response from Management on Mar 7, 2024
We appreciate the great review Stephen!

6/10 Okay

Tommy

Stayed 4 nights in Feb 2024
Response from Management on Mar 25, 2024
Thank you for the review Tommy. We always appreciate customer feedback.

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
Awesome property a short walk to Gondola.
Stayed 4 nights in Feb 2024
Response from Management on Mar 2, 2024
Thank you for the great review Elizabeth! We appreciate it.

10/10 Excellent

CATHERINE, METAIRIE

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Management on Feb 22, 2024
Thank you for the kind review Catherine. Come back to see us again soon!

10/10 Excellent

Kelly, Falls Church

Liked: Cleanliness, amenities, property conditions & facilities
This is in a GREAT location, right at the base of the gondola! The hot tub on the 3rd floor bridge is really big, and a lot of fun being able to look into the village. The staff were super friendly and helpful.
Stayed 1 night in Feb 2024
Response from Management on Feb 15, 2024
Thank you for the great review Kelly! Please come back to see us soon.

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Management on Feb 10, 2024
Thank you for the review Jennifer. We are glad you enjoyed your stay!

2/10 Terrible

Mauricio

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Be careful with this greedy and abusive property management. I booked my stay and made a mistake, instead of writing feb 3 to 6, I wrote dec 3 to 6. When I realize the issue I call them 3 days after the booking and they send me to expedia. They called and they rejected to change the booking. I had to pay double, would not expect this behaviour other than thieves on the street. Finally I arrive with my family to this filthy and smelly lodge. Poorly appointed room, no closet space and a horrible dated bathroom. The pool is full of drinking people so couldn t take the kids. Elevator are small and the halways cramped. The only positive was the ski storage, very well taken care by season hired foreign people. They were the best! Would never return.
Stayed 3 nights in Feb 2024
Response from Management on Feb 8, 2024
Thank you for the review Mauricio. We apologize for any issues you may have had, but we adhere very strictly to our cancellation policy.

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for ski trip
Stayed 1 night in Jan 2024
Response from Management on Jan 25, 2024
Thank you for the kind review David. We are happy you enjoyed your stay!

8/10 Good

Connie

Liked: Cleanliness, property conditions & facilities
We checked in and the front desk provided a room key that works for the garage parking. On departure date we had a ticket on our rental vehicle. I returned to the front desk and all they could say is that we should have been updated on this.
Stayed 4 nights in Jan 2024
Response from Management on Jan 19, 2024
Thank you for the review and comments Connie. We appreciate it!

10/10 Excellent

Aaron

Liked: Cleanliness, property conditions & facilities
Super convenient for skiing at Canyons, large comfortable rooms
Stayed 4 nights in Jan 2024
Response from Management on Jan 12, 2024
Thank you for the great review Aaron! We appreciate it.

10/10 Excellent

William Ross

Stayed 5 nights in Jan 2024
Response from Management on Jan 11, 2024
We were happy to have you William! Thanks for the kind review.

10/10 Excellent

Xing

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is a good place for ski trip. Close to ski rental, Gondola and restaurants.
Stayed 5 nights in Dec 2023
Response from Management on Jan 11, 2024
We are happy you enjoyed your stay Xing. Please come back to see us again soon!

10/10 Excellent

ERIK

Stayed 5 nights in Dec 2023
Response from Management on Jan 5, 2024
Thank you for the great review Erik! We're finally getting some more snow so hopefully we will see you back again this winter.

8/10 Good

Naomi

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Updated and clean condo in a wonderful easy access location! I was sensitive to the air fresheners so maybe turn or off for sensitive guests. The detergent was not stocked, however, front desk had some. I would stay again!
Stayed 3 nights in Dec 2023
Response from Management on Jan 4, 2024
We appreciate the review and comments Naomi. We will take them into account moving forward.

8/10 Good

Amy

Stayed 3 nights in Dec 2023
Response from Management on Dec 25, 2023
Thank you for the review Amy. We are glad you enjoyed your stay and hope to see you back again soon!

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023
Response from Management on Dec 11, 2023
Thank you for the kind review Martin. We are happy you enjoyed your stay!

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Management on Dec 11, 2023
Thank you for the kind review Paul. We're happy you enjoyed your stay and hope to see you back again soon.

10/10 Excellent

Brittany

Liked: Cleanliness, room comfort
Highly recommend!
Loved it! Great staff, beautiful atmosphere!
Stayed 1 night in Nov 2023
Response from Management on Nov 20, 2023
Thank you for the great review Brittany! Come back to see us again once we get some more snow.

6/10 Okay

Verified traveler

Liked: Room comfort
Stayed 3 nights in Nov 2023
Response from Management on Nov 18, 2023
Thank you for the review. We appreciate it.

10/10 Excellent

Andre, Holladay

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved the easy check in and out.
Stayed 1 night in Nov 2023
Response from Management on Nov 13, 2023
Thank you for the kind review Andre! We are glad you enjoyed your stay.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort
Bad experience
No one helped with check in and there were issues with parking.
Stayed 1 night in Nov 2023
Response from Management on Nov 12, 2023
Thank you for your review. Please keep in mind that during the off season we have limited front desk hours, although we have someone available via our customer service number 24/7 to help with any issues you might have. That number is posted at the front desk anytime we are away. Any parking issues should be addressed with Diamond Parking, as they are the company that manages the Sundial parking garage. We are also always happy to help if we are able. Our guests are our highest priority and we are always looking for ways to improve. We appreciate the time you took in providing this review.

10/10 Excellent

Camie

Liked: Cleanliness, room comfort
So perfect
It was beautiful. It was romantic. We had a balcony and a full kitchen. And the gentleman at the front desk was super kind and helpful and friendly. We couldn’t have asked for a better stay. We had to pay 10 bucks for parking, FYI. But it was in a secure parking garage.
Stayed 1 night in Nov 2023
Response from Management on Nov 6, 2023
Thanks for the great review and comments Camie!

6/10 Okay

nathan

Business traveler, Traveled with partner
Beautiful setting. Good location. Fireplace didn’t work- had to be fixed twice. Parties in the hallway. Weird smell randomly in the room. Front desk woman needs a holiday. Definitely wouldn’t pay full price during ski season.
Stayed 5 nights in Oct 2023
Response from Management on Oct 28, 2023
Thank you for the review and comments Nathan. We will look into the issues mentioned.

8/10 Good

Erin

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023
Response from Management on Oct 28, 2023
Thanks for the review Erin!

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, property conditions & facilities
Excellent location. Was quiet due to being the off-season. Would love to come back to ski sometime soon.
Stayed 3 nights in Oct 2023
Response from Management on Oct 28, 2023
Thanks for the great review Kevin! We look forward to seeing you back during the winter.

8/10 Good

Stacey

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023
Response from Management on Oct 17, 2023
Thank you for the review Stacey. We hope to see you again soon!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023
Response from Management on Oct 16, 2023
Thanks so much for the great review! We appreciate it.

8/10 Good

Joe

Stayed 3 nights in Oct 2023
Response from Management on Nov 6, 2023
We appreciate the review Joe. We are happy you enjoyed yourself.

10/10 Excellent

Melvin

Liked: Cleanliness, room comfort
Much improved.
Staff was great. Room was clean and comfortable. Amenities were excellent. I had a less than enjoyable experience in the past with this property but they have definitely redeemed themselves this time around.
Stayed 1 night in Sep 2023
Response from Management on Oct 2, 2023
Thank you for the great review Melvin. We are happy you had a better experience this time around. Please come back to see us again soon!

10/10 Excellent

Paige

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful pool and hot tubs. We had a wonderful time!!
Stayed 3 nights in Sep 2023
Response from Management on Oct 1, 2023
Thanks so much for the great review Paige! We're happy you enjoyed our amenities and hope to see you back again soon.

8/10 Good

Kenneth

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Response from Management on Sep 29, 2023
Thanks for the review Kenneth! Please come back to see us.

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Response from Management on Sep 29, 2023
Thank you for the kind review Dawn. We appreciate it and hope you come back to see us soon!

10/10 Excellent

Greg

Traveled with family
Liked: Room comfort
Stayed 1 night in Sep 2023
Response from Management on Sep 26, 2023
Thanks so much for the great review Greg! We really appreciate it and are happy you enjoyed your stay.

10/10 Excellent

Jacqueline

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Easy access. Evening attendant was friendly and very attentive.
Stayed 2 nights in Sep 2023
Response from Management on Sep 24, 2023
We appreciate the kind words Jacqueline. Please come back to stay with us soon!

10/10 Excellent

Garry

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Sundial was close to everything we wanted to see on our trip. The hotel and surrounding areas were beautiful, clean, and accessible.
Stayed 2 nights in Sep 2023
Response from Management on Sep 24, 2023
Thank you so much for the kind words Garry! We are glad you chose to stay with us and hope to see you again soon.

10/10 Excellent

Leo

Liked: Cleanliness, room comfort
Awesome resort
It was perfect,conly wish we had planned to stay more than one night
Stayed 1 night in Sep 2023
Response from Management on Sep 11, 2023
Thank you so much for the kind review Leo! Hopefully we will see you back again soon.

10/10 Excellent

Elizabeth

Liked: Cleanliness, room comfort
Everything about our stay was great—room was clean, loved sitting on the balcony, pool and hot tub were nice.
Stayed 1 night in Sep 2023
Response from Management on Sep 11, 2023
Thank you for the great review Elizabeth! We are happy you enjoyed your stay.

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Absolutely love the sundial. Always an amazing time in a beautiful mountain setting. The staff was all very friendly
Stayed 2 nights in Sep 2023
Response from Management on Sep 11, 2023
Thank you for the kind words Robert. We hope to see you back soon!

6/10 Okay

Pasquale

Traveled with group
Liked: Cleanliness
Stayed 3 nights in Aug 2023
Response from Management on Sep 8, 2023
Thank you for the review Pasquale. We hope to see you back again soon.

10/10 Excellent

Jennifer

Liked: Cleanliness, room comfort
We will return!
Beautiful stay in the mountains with restaurants nearby. Very clean, comfortable and convenient!
Stayed 3 nights in Aug 2023
Response from Management on Sep 3, 2023
We appreciate the great review Jennifer. Hopefully we will see you back again soon!

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Greta place to stay beautiful views and nice areas to be outside
Stayed 2 nights in Aug 2023
Response from Management on Sep 1, 2023
Thank you for the great review David! We hope to see you back again soon.

8/10 Good

Karen

Traveled with group
Liked: Cleanliness
Our property was a bit tun down. Lamp and one TV were broken. Some of the baseboards need a coat of paint.
Stayed 1 night in Aug 2023
Response from Management on Aug 29, 2023
Thank you for the review and comments Karen. We appreciate it!

8/10 Good

Elvia

Stayed 1 night in Aug 2023
Response from Management on Sep 22, 2023
Thank you for the review Elvia. We hope you enjoyed your stay!