Middle of a snowstorm!
Posted Mar 13, 2015
We were happy we made our reservation through Expedia for our travel because we knew we would probably be driving into a severe snowstorm, according to all weather reports. We got there with several inches of snow already, couldn't see, drive was so slow. Woke up in the
morning, buried with snow, freeway closed in both directions, due to semi-trucks jack-knifed and 5-car pile-up. We talked with the staff, and they said we could have an extended stay for awhile because we could not go anywhere; that was very nice of them. However, we were told a little while later that we would have to check out because they needed to clean our room, which was understandable. We sat in the lobby, waiting for the freeway to open and a chance to leave.
Comment from Hotel Management
Mar 19, 2015 by Sarah Holliday, Hotel Management
Thank you for being our guest and for taking the time to provide us with feedback on your stay. Our area certainly has had a challenging winter full of storms this year and we are delighted by the arrival of spring! It was our pleasure to extend your stay as long as we could while you waited for the freeway to open back up after the snowfall. We hope to have the pleasure of welcoming you back again soon!