Exterior
Check availability

Reviews of Holiday Inn Express & Suites Parkersburg-Mineral Wells, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Parkersburg-Mineral Wells, an IHG Hotel
80 Old Nicholette Rd, Mineralwells, WV

Reviews

9.2

Wonderful

Rating 10 - Excellent. 349 out of 513 reviews" "
Rating 8 - Good. 125 out of 513 reviews" "
Rating 6 - Okay. 22 out of 513 reviews" "
Rating 4 - Poor. 12 out of 513 reviews" "
Rating 2 - Terrible. 5 out of 513 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only negative was that our bed was rock hard!
Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Mar 2024

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was big enough for the 5 of us. Rooms were clean and breakfast selection was good
Stayed 2 nights in Mar 2024

8/10 Good

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are getting a little warn. Staff was fantastic and the room was very clean.
Stayed 1 night in Mar 2024

8/10 Good

kim

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the pool and hottub were out of service. They did announce at check-in- however because I booked and paid in full I could not cancel and they couldnt even give me a discount which they also offered. Otherwise 5 star rating
Stayed 1 night in Feb 2024

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Richard

Stayed 1 night in Jan 2024

10/10 Excellent

mario

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jon

Liked: Property conditions & facilities
Nice
Stayed 1 night in Dec 2023

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
One night stay. Will use this hotel again. Very friendly staff. Only change would be not to stay in same room on ground floor - the smoke/fire monitor was cycling on and off all night - made a high pitch buzzing in the room as if we had tinnitus. Wasnt enough for us to change room though; but we didnt realize what it was until morning! Breakfast was good.
Stayed 1 night in Dec 2023

10/10 Excellent

Austin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a fair price
Stayed 1 night in Nov 2023

10/10 Excellent

Rhonda

Stayed 1 night in Nov 2023

10/10 Excellent

Danette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

BRITTANY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

David

Stayed 1 night in Oct 2023

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Hotel was comfortable for our needs. We were in town for a high school football game.
Stayed 1 night in Oct 2023

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always friendly staff. Quiet and clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to my activities and what I expected from a HIE. Very well staffed and managed property. I will use this hotel next year when in the area.
Stayed 2 nights in Oct 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Shannon

Stayed 1 night in Sep 2023

10/10 Excellent

DAVID, Lutz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Angelia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful. The staff is extremely kind and helpful. I loved the hot tub. The breakfast was delicious and you can never go wrong with biscuits and gravy. It was convenient to everywhere we needed to go. Would stay her again!
Stayed 1 night in Sep 2023

6/10 Okay

Brooke

Traveled with partner
Disliked: Property conditions & facilities
Hotel is good for a quick stop on a road trip. It’s nothing special and the rooms could use a refresh and deep clean.
Stayed 1 night in Sep 2023

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family and I had a great stay! Hotel and the staff were awesome!
Stayed 2 nights in Sep 2023

10/10 Excellent

Andrea

Liked: Staff & service, property conditions & facilities
Nice room and very friendly staff. Right by the freeway but not too noisy. The breakfast was good and had a big selection of hot and cold food. One restaurant close enough to walk but others within 3-4 miles. Room and bathroom clean, big room tv and good AC.
Stayed 3 nights in Aug 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place yo stay
It was great wish we could have stayed longer, loved everything about this hotel ,will be staying here again in the future
Stayed 1 night in Aug 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Douglas

Stayed 3 nights in Aug 2023

10/10 Excellent

Chelsey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
It was so clean & the staff was so nice. Definitely a 10/10
Stayed 1 night in Aug 2023

6/10 Okay

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall nice hotel but too noisy!
The hotel itself is a nice hotel. It is clean, staff is mostly friendly and they have a nice breakfast. Our problem was they put us in room #124, right next to the lobby/breakfast area/elevator and ice machine. It was noisy inside until after 11 PM. At 1:15 AM a group of boys who were there for a baseball tournament decided to play football right outside our room. They were so loud that they woke us up. We attempted to call the desk and got no answer. After a half hour we went to the desk and asked them to ask the kids to quiet down. We did not get much sleep that night. That room should not be a guest room!
Stayed 1 night in Jul 2023

10/10 Excellent

Kim

Stayed 1 night in Jul 2023

8/10 Good

Jesse

Stayed 1 night in Jul 2023

10/10 Excellent

Eugene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Dominga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the option of using a handicapped room, very helpful for my father, the staff was very attentive and the breakfast also was very good, the only thing that I didn’t like was the fact that breakfast closed a little too early, maybe should’ve been 10/10:30.
Stayed 2 nights in Jul 2023

10/10 Excellent

valerie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff member at check-in was very friendly and courteous. Staff in evening was helpful and willing to brew us more coffee which was much appreciated. Great start to our family vacation. Hotel is clean.Beds comfy. Room a bit to small for 7 adults. Maybe if some of us were children it would be ok but manageable size regardless.Pool just right size and hot tube is wonderful after a long drive. Great place to stay and priced well.
Stayed 1 night in Jul 2023

10/10 Excellent

Katelyn

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone working was so helpful and friendly!! Breakfast was good and we loved the pool and hot tub!! We had a great stay!! Very clean hotel!!
Stayed 4 nights in Jun 2023

8/10 Good

William, Amherstdale

Traveled with partner
Liked: Cleanliness, staff & service
This property was good and we enjoyed our stay. I would stay again
Stayed 1 night in Jun 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Glenn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Tammie

Stayed 2 nights in Jun 2023

10/10 Excellent

Shane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was prompt and friendly location was nice but could hear freeway. (Wasn’t a bad thing) can walk to Cracker Barrel! Yay!
Stayed 1 night in May 2023

10/10 Excellent

Galina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

4/10 Poor

Joseph, Fort Mill

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The big issue I had with the property was the noise. It's very close to hwy 77 and you could hear every car and truck go by. The windows did not seem well insulated and all of the noise came through. Had a difficult time sleeping.
Stayed 1 night in May 2023

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Jessica

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a night with my family!
Stayed 1 night in Apr 2023

8/10 Good

Karen

Stayed 1 night in Apr 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Quick check in, slow check out. Room had everything we needed and breakfast had more than enough. Was pretty frustrated about their pool. I asked about it before booking and again when I checked in, & nobody bothered to mention the pools heater was broken so the water was freezing.. my toddler talked for days about swimming and didn’t get the chance. Other than that can’t complain
Stayed 1 night in Apr 2023

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, room comfort
A little pricey but well worth it
Stayed for 1 night with my family after reserving a room the day previously. Highly recommend. Nice pool and decent hot tub (perfect after hiking all day in Hocking State Park) Great breakfast! Great service! Great check-in process! No need to pack shower toiletries. Quite happy with our stay.
Stayed 1 night in Apr 2023