Ratings based on 614 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from ohio

The room is small but large enough to be comfortab

Posted Aug 22, 2016
I was only there long enough to sleep. Free popcorn was empty, but they made more.
5 out of 5
by A verified traveler

Posted Aug 9, 2016
Great hotel, rated correctly. Clean and comfortable.
5 out of 5
by A verified traveler

Great hotel

Posted Jul 17, 2016
The hotel was right off the exit, so that was great for me. Places to eat and shop were very close too. There was even a movie theater within a few minutes of the hotel. The hotel itself and my room were both very clean. The staff were all very friendly and nice. If ever back in the area, I'll be stating there again.
1 out of 5
by A verified traveler from Virginia

Below Average Hotel For A Premium Price

Posted Jul 12, 2016
Pros: Location. My 4yo daughter enjoyed the breakfast. The associate was kind and courteous during checkout.
Cons: Security, cleanliness, customer service, move the smoking area away from the entrance.
Location: Right off the interstate, lots of restaurants and stores close by, it's Ohio/WV so of course there is nothing to do unless you are visiting family.
While checking in (late evening) and the other time (night) I tried to speak to the Front Desk Associate she was so busy with her personal conversation on the phone she barely acknowledged my family and I. "Have you stayed here before? Then do you need me to say anything?" All night on both nights we stayed there it was very loud and we got very little sleep. The walls must be very thin. On the second night other guests kept knocking on our door in the middle of the night by mistake. The last morning of our stay we got to take showers with two roaches. They have benches and ash trays right outside the entrance that are heavily used, so every time we entered and exited the building we were walking through clouds of smoke. We stayed here last Thanksgiving and everything was perfect. I think the hotel was just empty last then. Compared to the other hotels in the area they are charging a premium price. I do not mind paying a premium price for a premium experience, but after our latest stay we will not be booking here again.
5 out of 5
by A verified traveler from cincinnati

Good location

Posted Jun 25, 2016
Easy check in and check out. Nice breakfast bar. Quiet atmosphere.
5 out of 5
by A verified traveler from ohio

Everything I needed

Posted Jun 23, 2016
Pros: great staff, quiet, clean
Cons: na
Location: just stayed the night in this city, had a wedding to go to in a local small town
Great location, very clean, quiet, great staff....everything I look for in a good motel
5 out of 5
by STEVE from Jacksonville,Florida

Steve

Posted May 31, 2016 on Hotels
Ben at the front desk went above and beyond the call of duty helping with all our needs
5 out of 5
by Bryan

This traveler left a rating score only Posted May 31, 2016 on Hotels
5 out of 5
by CINDY from Jacksonville FL

Modern hotel with excellent customer service

Posted May 30, 2016 on Hotels
Awesome place!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 28, 2016 on Hotels