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Reviews of The Blennerhassett Hotel

3.5 out of 5
The Blennerhassett Hotel
320 Market Street, Parkersburg, WV

Reviews

9.4

Exceptional

Rating 10 - Excellent. 755 out of 1000 reviews" "
Rating 8 - Good. 189 out of 1000 reviews" "
Rating 6 - Okay. 39 out of 1000 reviews" "
Rating 4 - Poor. 10 out of 1000 reviews" "
Rating 2 - Terrible. 7 out of 1000 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jane, GSR on Apr 23, 2024
Thank you for taking the time to give us your review. We hope that you will choose us on your next visit to Parkersburg.

10/10 Excellent

Lisa

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in online before arrival easy. Once there told her my surname and I was provided key to the room. Desk clerk very friendly offered me info about the restaurant on property for dinner and breakfast. Room was beautiful bed was very comfortable. I used the gym was small but had everything I needed. Had dinner on property food was excellent and the service was great. While heading back to room whatever staff we passed very friendly. Asking if we needed anything. Had breakfast there next morning. Breakfast was very good. 10 dollars off each person if you were a quest of hotel. Will stay again
Stayed 1 night in Apr 2024
Response from Jane, GSR on Apr 22, 2024
Thank you for taking the time to give us your review. We are glad that we could make your stay enjoyable. We do hope that you will choose us the next time you are in town.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jane, GSR on Apr 22, 2024
Thank you for giving us your review. We hope that you will choose us again on your next visit to Parkersburg.

10/10 Excellent

Douglas, SOUTH LYON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel retaining its original charm.
Stayed 1 night in Apr 2024
Response from Jane, GSR on Apr 22, 2024
Thank you for giving us your review. We hope that you will choose us again on your next visit to Parkersburg.

8/10 Good

KELLI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jane, GSR on Apr 22, 2024
Thank you for giving us your review. We hope that you will choose us again on your next visit to Parkersburg.

10/10 Excellent

Natalie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property! Would absolutely stay here again!
Stayed 2 nights in Apr 2024
Response from Jane, GSR on Apr 22, 2024
Thank you for giving us your review. We hope that you will choose us again on your next visit to Parkersburg.

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel, very clean and well maintained. Easy access off the highway. Very friendly staff
Stayed 1 night in Apr 2024
Response from Jane, GSR on Apr 11, 2024
Thank you for taking the time to give us a review. We hope that you will choose us on your next visit to Parkersburg

10/10 Excellent

Carl, Newark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy staying at the Blennerhaset.
Stayed 1 night in Apr 2024
Response from Jane, GSR on Apr 11, 2024
Thank you for taking the time to give us your review Mr Pyles. We hope to see you on your future trips to Parkersburg.Have a Great Day

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old building with beautiful public spaces. Rooms are more modern but clean and comfy.
Stayed 1 night in Apr 2024
Response from Jane, GSR on Apr 10, 2024
Thank you for giving us your review. We hope that you will choose us again on your next visit to Parkersburg.

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is really nice, elegant in an old-school way. Staff are universally friendly & helpful. Ambience is a strong point.
Stayed 1 night in Apr 2024
Response from Jane, GSR on Apr 10, 2024
Thank you for taking the time to give us your review. We appreciate the kind word. I will pass this on to the staff. We hope that you will choose us again on your next trip to town.

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jane, GSR on Apr 10, 2024
Thank you for giving us your review. We hope that you will choose us again on your next visit to Parkersburg

6/10 Okay

Bonnie

Traveled with partner
Liked: Staff & service
I thought that the chairs in the room were very old and looked too worn out for this nice hotel. I also didn't like that there were bugs in the room. The staff said it was "from the AC." I've also been to other hotels in this price range that water available in big urns for the guests in the lobby. That would have been a nice touch. I did like the beautiful building and the fun stories about the ghosts.
Stayed 2 nights in Apr 2024
Response from Jane on Apr 10, 2024
Thank you for taking the time for your review. We are in the process of updating the rooms. This is a long process so I apologize if you were booked into an un updated room. We do have water for purchase at the desk. We do have plenty of ghost tales to talk about. We hope that you will choose us again on your next trip to Parkersburg.

10/10 Excellent

Maria

Traveled with family
Liked: Property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Jane, GSR on Apr 10, 2024
Thank you for giving us your review. We hope that you will choose us again on your next visit to Parkersburg

10/10 Excellent

Sheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful historic hotel with lots of charm. We loved the 3rd floor atrium full of plants and the huge skylight. Beds were comfortable and the room was perfectly spacious for 2 of us. We would stay again!
Stayed 2 nights in Mar 2024
Response from Jane, GSR on Apr 10, 2024
Thank you for giving us your review. We hope that you will choose us again on your next visit to Parkersburg.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jane, GSR on Apr 10, 2024
Thank you for taking the time to give us your review. We appreciate your kind score. We hope that you will stay with us again on your next trip to town.

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful historic hotel with excellent service. We were very pleased and would love to go back!! The staff really went the extra mile to make sure our stay was pleasant!
Stayed 1 night in Mar 2024
Response from Jane on Mar 31, 2024
Thank you for giving us your review. We hope to see you in your next visit to Parkersburg

10/10 Excellent

Katherine

Have stayed here many times for a reason. It’s a lovely clean property and I feel safe. Restaurant and lounge are too expensive, but I discovered TCB across the street tonight. It has good food and okay wine at more reasonable prices. I love The Blennerhasset.
Stayed 1 night in Mar 2024
Response from Jane on Mar 31, 2024
Thank you for giving us your review. We hope that you will choose us again on your next visit to Parkersburg

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great.
Stayed 3 nights in Mar 2024
Response from Jane on Mar 28, 2024
Thank you for taking the time to give us your review. We hope to see you on your next trip to the area

10/10 Excellent

Jesse, Auburn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Bar. Decent coffee in the Lobby in the am. Good Bed. The wifi works.
Stayed 3 nights in Mar 2024
Response from Jane on Mar 28, 2024
Thank you for taking the time to give us your review. We hope to see you on your next trip to the area

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was freindly. Liked the historic atmosphere. Liked walking the rescue dog at night around the area.
Stayed 1 night in Mar 2024
Response from Jane, GSR on Mar 21, 2024
Thank you for taking the time to give us your review. We look forward to your next visit.

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Jane, GSR on Mar 21, 2024
Thank you for taking the time to give us your review. We look forward to your next visit.

10/10 Excellent

james e

Traveled with family
One of the best places to stay in the area.
Stayed 1 night in Mar 2024
Response from Jane, GSR on Mar 21, 2024
Thank you for taking the time to give us your review. We look forward to your next visit.

10/10 Excellent

Don

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 4, 2024
Thank you for taking the time to give us a review. We look forward to your next visit with us

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 27, 2024
Thank you for taking the time to give us your review. We hope to see you on your next visit to the Parkersburg area.Have a Great Day!

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A few highlights - very friendly staff, lovely bar, good breakfast, excellent mattresses, pleasant atmosphere. Hot water took a bit, but it did get hot. The details are just nice, flowers, piano music, appropriate music throughout the spaces. Thank you.
Stayed 2 nights in Feb 2024
Response from Guest Services on Feb 19, 2024
Thank you for taking the time to give us a review. We are glad that you enjoyed your stay. We hope to see you in the future.

8/10 Good

Diane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Historical Hotel! Wish they would have offered a hot breakfast instead of a box to go! It’s too good of a Hotel to not give an opinion. Egg on a hairnet was tacky! The dye from the netting was on the egg. Not a good presentation. However, the foyer was decorated for Valentines and it was lovely.
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 19, 2024
Thank you for taking the time to give us your review of the hotel. I will pass this message on to the hotel staff. We hope that you will stay with us on your next visit.

8/10 Good

Duane

Stayed 1 night in Feb 2024
Response from Jane, GSR on Mar 21, 2024
Thank you for taking the time to give us your review. We look forward to your next visit.

10/10 Excellent

Maurice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet. The staff is very polite and helpful as well. We will definitely be back!
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 15, 2024
Thank you for taking the time to give us a review. We are so glad to heat the you will be coming back to stay with us in the future.

10/10 Excellent

Chu Hsuan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely historic hotel with beautiful rooms and lobby
Stayed 1 night in Jan 2024
Response from Guest Services on Jan 30, 2024
Thank you for taking the time to give us a great review. We look forward toward your next stay with us.Have a great day!

10/10 Excellent

Dan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guest Services on Jan 30, 2024
Thank you for taking the time to give us a great review. We look forward toward your next stay with us.Have a great day!

10/10 Excellent

Rhone

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Guest Services on Jan 30, 2024
Thank you for taking the time to give us a great review. We look forward toward your next stay with us.Have a great day!

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and friendly. The restaurant and bar are very nice. The history of the hotel is interesting.
Stayed 3 nights in Jan 2024
Response from Jane, GSR on Jan 30, 2024
Mike,We are glad that you had a nice stay with us. We do hope that you will choose us on your next visit to Parkersburg, WV

10/10 Excellent

Debra, WHEELING

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like I was reliving.some of the history of this iconic hotel. Upscale dining in the hotel restaurant. Lots of historical photos and artifacts to look at in the lobby and library room.. Amazing ceilings etc. Lux robes in the closet. Can host large wedding parties in the ballrooms etc.
Stayed 1 night in Jan 2024
Response from Jane, GSR on Jan 30, 2024
Debra, We are so glad that you enjoyed your stay with us. Did you take the historical hotel tour while you were staying with us? We hope that you will choose us on your next visit to Parkersburg, WV

10/10 Excellent

Elden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the historical ambience and the beautiful holiday decor. The in-house reataurant and bar had a great menu.. Free valet service and a knowledgeable concierge were appreciated. All in all our stay was enjoyable compared to common hotel chains. It was an experience not just a place to sleep.
Stayed 1 night in Jan 2024
Response from Guest Services on Jan 9, 2024
Thank you for taking the time to give us your review. We are so glad that you enjoyed your stay with us. We look forward to your return visit.Have a Great Day

10/10 Excellent

Marie

Stayed 1 night in Jan 2024
Response from Guest Services on Jan 30, 2024
Thank you for taking the time to give us a great review. We look forward toward your next stay with us.Have a great day!

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Leaking toilet
Our first room had a toilet clog, so we were moved to another room. That room also had issues with the toilet where it consistently leaked onto the floor and we had to put a water bottle underneath the tank to catch the water so it wouldn’t soak the floor like it was when we moved to that room.
Stayed 5 nights in Dec 2023
Response from Guest Services on Jan 9, 2024
Thank you for taking the time to give us your review. I'm sorry you had issues with the toilets in both of your rooms. We will have somebody look into this issue so that I does not happen again. We hope that you will choose The Blennerhassett Hotel and Spa for your next trip to Parkersburg.Have a Great Day.

10/10 Excellent

Gregory, Lakeland

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, definately will be back
Stayed 1 night in Dec 2023
Response from Jane, GSR on Jan 4, 2024
Dear Greg,We are glad that you enjoyed your stay with us and we look forward to your return visit.Have a great day!

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Services on Dec 26, 2023
Thank You for taking the time to give us a review. We hope that you will stay with us on your next stay.

10/10 Excellent

Trudi-Ann

Stayed 1 night in Dec 2023
Response from Jane, GSR on Jan 4, 2024
Thank you for taking the time in giving us your survey. We look forward to your next stay with us.

10/10 Excellent

Trudi-Ann

Stayed 1 night in Dec 2023
Response from Jane, GSR on Jan 4, 2024
Thank you for taking the time to give us a great review. We look forward toward your next stay with us.Have a great day!

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, friendly staff
Stayed 1 night in Dec 2023
Response from Guest Services on Dec 11, 2023
Thank you for taking the time to give us your review. We hope that you will choose us for you next lodging needs when in the area.

10/10 Excellent

Leland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Guest Services on Dec 11, 2023
Thank you for taking the time to give us your review. We hope that you will choose us for you next lodging needs when in the area.

10/10 Excellent

Catherine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am at the hotel annually for a client visit. It is always a joy.
Stayed 1 night in Nov 2023
Response from Guest Services on Dec 11, 2023
Thank you for taking the time to give us your review. We hope that you will choose us for you next lodging needs when in the area.

10/10 Excellent

Kelly

Stayed 2 nights in Nov 2023
Response from Guest Services on Dec 26, 2023
Thank You for taking the time to give us a review. We hope that you will choose us on your next stay in the area.

8/10 Good

roger a

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No food service Thanksgiving evening. Long wait for hot water to heat up.
Stayed 2 nights in Nov 2023
Response from Guest Services on Dec 11, 2023
I apologize for no food service. We did have our Thanksgiving Dinner which was served up to 5pm.

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A night w Tim O'Brien
Enjoyable stay at the Blennerhassett. Found the town was very walkable. Parking available. Not to impressed with some of the remodeling but seeing it through a contractor's eyes (my husband). Did not use the dining room or bar. We traveled down for a concert (Tim O'Brien) . The hotel was decorated beautifully for the holidays!
Stayed 1 night in Nov 2023
Response from Guest Services on Nov 23, 2023
Thank you for taking the time to give us your review. We are glad that you enjoyed your stay with us. We hope to see you again in the future.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Believe all the bad reviews
Started with a spa "manager" (yeah, right) contacting me to ask if I'd like to reserve spa services. I listed those i wanted for all three of our family members. It took three days and me telling her to just give me a quote, by which time i was just irritated and told her to forget it. The hotel has great potential but only if they clean the place up and find some conscientious employees. Nothing was open at times they'd indicated, parking is in rear alley a block away, and the room was nothing great. Brunch is WAY overpriced and ok at best. We paid $300 for a dinner that consisted of a raw steak, rotten fish, alfredo that was little more milk, and roasted Brussel sprouts that weren't roasted but fried in months-old multipurpose oil. The charcuterie board was served with Club crackers! Tacky and digusting! Overall, I'm just thoroughly mad about time and money wasted on this place. It's a joke. Unless they do something major to this building and the staff, I'll go out of my way to discourage people from it. It's horrible across the board.
Stayed 2 nights in Nov 2023
Response from Guest Services on Nov 21, 2023
Its too bad that you are anonymous. I would like to address these issues. Our parking is not blocks away, it is behind the hotel. If you had issues with dinner, the kitchen should have been notified and we would make it right.

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely courteous & helpful. Very clean & beautiful atmosphere.
Stayed 1 night in Nov 2023
Response from Guest Services on Nov 15, 2023
Thank you for taking the time to give us your review. We hope that you will choose us for you next lodging needs when in the area.

10/10 Excellent

Ben

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff here is excellent. Everyone I came into contact with was very helpful and freindly. It is one of those old world, high class hotels. The parking behind the hotel did not give the safest feeling, but you can park right at the front door for off loading/loading. The room was very nice with great bedding and comfortable, quiet climate control.
Stayed 1 night in Nov 2023
Response from Guest Services on Nov 15, 2023
Thank you for taking the time to give us your review. We are glad that you enjoyed your stay with us. We hope that you will choose us again if your in the area.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Eh, fine for a one night stay
Disappointed. Stayed here several times in the past with husband and at conferences twenty years ago. The decor and service was much better then before it became a “boutique “ hotel. Yesterday’s front desk clerk was rude. Bellhop was fantastic. He should deal with the customers more. Carpet was very worn and looked dirty. Rooms were plain not the Victorian look they once had. Christening tree display throughout first floor was gorgeous.
Stayed 1 night in Nov 2023
Response from Guest Services on Nov 13, 2023
Thank you for taking the time to give us a review. I'm sorry that we didn't meet your expectations. I will let housekeeping know about the carpets looking worn and dirty.