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Reviews of Travelodge by Wyndham Parkersburg

2 out of 5
Travelodge by Wyndham Parkersburg
3604 East 7th Street, I-77 Exit 176, Route 50, Parkersburg, WV

Reviews

5.6
Rating 10 - Excellent. 39 out of 421 reviews" "
Rating 8 - Good. 101 out of 421 reviews" "
Rating 6 - Okay. 102 out of 421 reviews" "
Rating 4 - Poor. 75 out of 421 reviews" "
Rating 2 - Terrible. 104 out of 421 reviews" "

5.6/10

Cleanliness

6.6/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sheryl

Traveled with pets
Liked: Staff & service
The office staff were all very professional and friendly. My visit was due to flooding of my home from the Ohio river. I wasn’t informed until the evening of 4-3 that I needed to evacuate now, as the River was over the bank and would continue flooding the area. I haven’t driven at night time in 6-7 years, so the drive over to the hotel was extremely stressful for me. The hotel allowed my late arrival. One thing I really appreciated, was the way they spaced the hotel guests. We weren’t on top of each other. I was able to park in front of my room which was great. The room was quiet. Only negative : The room—especially the carpeting, needs a really deep cleaning. On the positive side: I booked from Wednesday evening thru Saturday. After finding out the water was receding a day earlier than expected I checked out on Friday morning to get back home to see the damage. I had paid up front and the young lady wasn’t sure if I could get a refund for the day and a half I wouldn’t be there. After waiting less than a week, I was happy that the manager gave me a credit. I will stay at this Travel Lodge in Parkersburg, WV again, as I felt safe, the bed was comfortable, and it was quiet.
Stayed 4 nights in Apr 2024

2/10 Terrible

William

Stayed 1 night in Apr 2024

2/10 Terrible

Ariel

Stayed 2 nights in Feb 2024

2/10 Terrible

Matthew

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Was lying in bed attempted to get some sleep when I started feeling biting coming what appeared to be bed bugs on the left forearm appeared to be 4 bite marks and welts then on the same side wrist area appeared 2 more. I do have photographs as Proof for this matter. I Am not a Happy Person.
Stayed 1 night in Feb 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Jacob

Traveled with group
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Timothy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

2/10 Terrible

Mark

Disliked: Staff & service, property conditions & facilities, room comfort
NO BATH TOWELS ON PROPERTY
As large as this place is, very few guests. Paint colors outdated, holes in wall. But!!! Here is the kicker...NO BATH TOWELS. Went to front desk, told "running very low" wash them as get, will have me fresh ones. Arrived, floor mat and 2 hand towels. I was cracked!! BUY BATH TOWELS!!! Addicts need to stop stealing.
Stayed 2 nights in Sep 2023

2/10 Terrible

Sherri

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures are not this property no gym it was dirty heard from people they have bed bugs do not stay here I checked right back out
Stayed 2 nights in Sep 2023

2/10 Terrible

Jessica

Traveled with family and small children, Traveled with pets, Traveled with family
Disliked: Cleanliness, property conditions & facilities
They charged a $20 pet fee for my dog. Entire hotel area was full of dog poop all over the sidewalks and parking lot. No proper place to walk your dog. No lighting in the very small grassy area. Definitely won't stay there again!!
Stayed 1 night in Dec 2022
Response from Hotel manager on Jan 4, 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

2/10 Terrible

Ludmila

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All the room was dirty, the bed, blankets, air conditioning, blankets with bad odor, bathtub. The worst, I took pictures of bedbugs in room 109 and all dirty stuff, they move me to other room 416, and when i woke up, i woke up with my face, neck , arms with bugs bites, itching all over my body. My son leave an expensive shoes in the room, and shoes disappear. I went to the front desk and claim it, and the receptionist treat me very nasty. I don't have more way to rent another hotel at the time because was too late and i came from Florida ,driving14 hours, i stay for this 3 days but i spent in blankets, towels, etc. And i keep my belongings in my car, isn't a safe place.
Stayed 3 nights in Nov 2022
Response from Hotel Manager on Dec 17, 2022
Dear Guest,We are sorry to hear that your stay was not satisfactory. We regret any inconvenience caused by the problems you encountered during your stay. Our team will review the problem areas and take corrective actions to ensure they do not occur again. We look forward to welcoming you back on your next visit.Sincerely,Hotel Manager

2/10 Terrible

Betty

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is run down. Reserved for 5 didn't have rollaway for 5th person that's advertised on their site. Had to stay because there was no where else to stay. We called about being a late arrival they said it was fine then had to wait about 40 minutes because there was no one to check us in. Then the toilet didn't flush properly. The beds were very uncomfortable and the bedding was all stained.
Stayed 1 night in Sep 2022
Response from Hotel Manager on Nov 11, 2022
Hello Betty,Thanks for the stay and the feedback.Please accept my apologies for the unsatisfactory stay.We shall definitely work on your observations.You can expect a further improved stay next time.We look forward to seeing you again.Sincerely,Hotel Manager.

6/10 Okay

Leslie

Liked: Cleanliness
Stayed 1 night in Sep 2022
Response from Hotel Manager on Nov 11, 2022
Dear Leslie,Thank you for your stay and the feedback with six stars.From an improvement point of view, we look for specific experience sharing.You will have a better experience next time.Sincerely,Hotel Manager.

2/10 Terrible

Holly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Do not book here!!!
The room was so filthy that we chose not to stay. The carpets were extremely filthy, the curtains were falling off, walls needed painted because of marks and stains and then the bedding! There were cigarette holes in the bedspread and the sheets were stained and spotted.
Floors- you would not want to step on them in bare feet
Pillowcases-very disgusting
Walls- every one had dirt and marks on them
Unmatching curtains
Stayed 1 night in Sep 2022

2/10 Terrible

Misty

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I would not recommend staying here, our room had no sheets on beds and the A/C was laying on one of the beds. I ended up staying elsewhere. I heard by locals they rent the rooms by the hours. Also while waiting to be checked in, they were charging cheaper than their rates and expedia rates.
Stayed 2 nights in Aug 2022

2/10 Terrible

Ronald

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The worst hotel i have ever got. Switched rooms twice. Both rooms had bugs, mosquitoes, stained sheets, smelled like smoke. I immediately went to a different hotel.
Stayed 1 night in Aug 2022
Response from Hotel Manager on Aug 20, 2022
Dear Guest,Thank you for your kind feedback. We are so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an unusual experience, especially with the condition of your room, sheets, bugs, and cleanliness. We take this quite highly and your feedback will be shared with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.Sincerely,Hotel Manager.

4/10 Poor

Mike

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

6/10 Okay

john

Traveled with group
Liked: Staff & service
Stayed 1 night in Jul 2022
Response from Hotel Manager on Aug 17, 2022
Dear John, Thank you for your stay and the feedback with six stars. From an improvement point of view, we look for specific experience sharing.You will have a better experience next time. Sincerely, Hotel Manager.

6/10 Okay

Lori

Traveled with family
Disliked: Property conditions & facilities
It wasn’t the greatest place and won’t go back. Beds were uncomfortable. But we just stayed overnight and left late the next day. Didn’t stay the next night.
Stayed 2 nights in Jul 2022
Response from Hotel Manager on Aug 17, 2022
Dear Lori, I am very sorry to hear that we did not meet your expectations. My apologies for all the inconveniences. We are working to improve the problems areas detected in your stay and will ensure that they are improved to the best. Despite your disappointment, we hope you will consider us again. You can be assured of a pleasant stay. Sincerely Hotel Manager.

2/10 Terrible

Savannah

Stayed 1 night in Jul 2022
Response from Hotel Manager on Aug 17, 2022
Hello Savannah, Thanks for the stay but sad to see the two stars.My apologies for all the inconveniences.Please share us what made you dissatisfied so that we can address the same.Your satisfaction is prime to us.Please revert. Sincerely, Hotel Manager.

8/10 Good

Jaime

Traveled with family
Liked: Staff & service
Very willing to help people and extend checkout due to car issues with no extra charge
Stayed 1 night in Jul 2022
Response from Hotel Manager on Aug 17, 2022
Dear Jaime, Thank you for the stay, positive feedback and appreciating the hotel. We are very happy to hear that and privileged to have you as a guest. We look forward to welcoming you again. Regards, Hotel Manager.

6/10 Okay

Brad

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was not very clean there was hair in the shower hair in the bed i went to the store and got lysol wipes to wipe things down before i even took my stuff into the room
Stayed 2 nights in Jul 2022
Response from Hotel Manager on Aug 17, 2022
Hello Brad, Thanks for the stay and the feedback. Please accept my apologies for the inconveniences. We will definitely work on your observations. You can expect a further improved stay next time.We look forward to seeing you again. Sincerely, Hotel Manager.

2/10 Terrible

lisa

Stayed 1 night in Jun 2022

2/10 Terrible

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was dirty with spiderwebs beneath nightstand, towels gray and dingy, no soap. No breakfast
Stayed 1 night in May 2022

8/10 Good

Robert

Liked: Staff & service
Hotel was old but fairly clean. Not horrible for a quick nights stay. Not horrible for $49
Stayed 1 night in May 2022

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I slept like a baby.
Excellent value with friendly staff.
Stayed 1 night in May 2022
Response from Hotel Manager on May 14, 2022
Thank you so much for your review. We look forward to seeing you again.

8/10 Good

Shawn

Business traveler
Liked: Cleanliness, staff & service
It’s nothing fancy. The room had a strange smell. But the bed was comfy. And a nice hot shower. For this price range, it’s a nice place.
Stayed 1 night in Apr 2022
Response from Hotel Manager on May 14, 2022
Thank you for your review. Our housekeeping staff will address the issue with the room smell. We hope to see you again.

2/10 Terrible

Lisa

Liked: Staff & service
Disliked: Cleanliness
The 1st room they put me in didn't have a working heater, tried to call the front desk, no answer...twice. 2nd room has hair in many places, tub was dirty, dead bug in the floor, pillow smelled, comforter had a burn hole, carpet was disgusting. Outside appearance were nice. Could be a cute place if they made the rooms match the outside appearance. Check in was quick and the young girl at the desk was friendly.
Stayed 1 night in Apr 2022
Response from Hotel Manager on May 14, 2022
Thank you for your review. I am sorry that your room was not up to standards and we will address these issues immediately. We hope that you give us another chance to make improvements in your stay.

6/10 Okay

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first room was in leaned. Second one was ok. Not much in the way of amenities. Very noisy from the room next door. This facility leaves a lot to be desired.
Stayed 3 nights in Mar 2022
Response from Hotel Manager on Apr 27, 2022
Dear Guest, Thank you for your feedback. We will make sure to address the concerns that you mentioned with our property.

6/10 Okay

Sherry

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Kenda - Manager on Mar 27, 2022
Dear Guest, Thank you for leaving a review. We appreciate your feedback as it helps us to better serve our customers. Please feel free to reach out to us with any specifics!

8/10 Good

Wilfredo

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 1 night in Jan 2022
Response from Hotel Manager on Feb 10, 2022
Dear Guest, Thank you for your review! We hope to have you stay with us again soon.

2/10 Terrible

Dusty

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roach infested
There was roaches in the room. Asked for a second blanket and was refused because “didn’t have access to the room.” The head was set on 90 and was still cold.
Stayed 1 night in Feb 2022
Response from Hotel Manager on Feb 6, 2022
Thank you for your feedback. We will address your concerns with our staff immediately.

8/10 Good

Ernest

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the location, dislike how the heating and cooling system to loud. But other than that it was good.
Stayed 1 night in Jan 2022
Response from Hotel Manager on Jan 10, 2022
Hello Ernest, Thanks for the stay and giving us the feedback. Appreciate your feedback and telling us what you liked and disliked during your stay.We shall work further to improve the amenities and hospitality based on your observations.Hope to welcome you again soon, Sincerely, Hotel Manager.

10/10 Excellent

Romona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local couple get away place
Even though we live right here in town, instead of a date night we take a mini vacay. And this hotel is so perfect for that. Its a nice place for the price and they are so respectful of our privacy.
Stayed 2 nights in Dec 2021
Response from Hotel Manager on Jan 10, 2022
Hello Romona, Thank you for the stay and the nice comments. It is nice to know that you had a satisfying experience. It is our privilege to have guests like you. We await your next visit. Sincerely, Hotel Manager.

8/10 Good

Wilfredo

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Dec 2021
Response from Hotel Manager on Dec 15, 2021
Dear Guest, I appreciate you taking the time to give us feedback about our facilities and products. I would appreciate your input if you could suggest anything that would increase our score from 8 to 10. It is our pleasure to serve you. Sincerely, Hotel Manager

2/10 Terrible

Nina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from Hotel Manager on Dec 13, 2021
Hello Nina, Thanks for the stay but sad to see the two stars. My apologies for all the inconveniences. Please share us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager.

6/10 Okay

Timmy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2021

8/10 Good

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Hotel Manager on Nov 13, 2021
Dear Guest, Thank you for taking the time to leave a review. I appreciate you taking the time to give us feedback about our facilities and products. I would appreciate your input if you could suggest anything that would increase our score from 8 to 10. It is our pleasure to serve you. Sincerely, Hotel Manager

6/10 Okay

Jeremy

Traveled with pets, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Convenient, plenty of parking, reasonable price, quiet, non-smoking room smelled like cigarettes, bits of trash under beds and sheets, paint missing on wall
Stayed 1 night in Oct 2021
Response from Hotel manager on Oct 21, 2021
Dear Guest, Thank you for your review, we truly appreciate your business and your trust in us. We are very happy to know that you liked our convenient hotel with reasonable prices. The cleanliness issues you encountered have been addressed with our housekeeping team and we will improve our process to ensure to reach the highest standards. Maintenance was informed of the problem you faced during your stay related to shower and instructed to see to the needed repairs or replace. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Hotel Manager

10/10 Excellent

Earl

Traveled with group
Liked: Staff & service
The friendliness and quick handling of our check in. They were quick to handle any demand we had and made our stay very comfortable.
Stayed 2 nights in Oct 2021
Response from Hotel manager on Oct 16, 2021
Dear Guest, Thank you so much for sharing your great stay experience. I'm glad to hear you enjoyed the hospitality of our staff. They truly care about providing the best guest experience. We look forward to you returning again very soon. Sincerely, Hotel Manager

2/10 Terrible

Carmen

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021
Response from Hotel manager on Oct 5, 2021
Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before. Sincerely, Hotel Manager

8/10 Good

Corey

Liked: Staff & service
Disliked: Property conditions & facilities
Basics - check
You get what you pay for. The place is run down and mostly clean. My room did not smell good. No soap. Quiet. Had a bathroom, sink, and bed. All I needed.
Stayed 1 night in Sep 2021
Response from Hotel manager on Sep 28, 2021
Dear Guest, Thank you for posting your comments about your stay. We have informed our staff to check and prepare all the room before assigning it to our valued guest. I have personally taken action based on your comments to investigate these claims. This is something we take very seriously and if necessary we will take immediate action. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Hotel Manager

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Not to happy
This hotel needs to do some work on their rooms. Toilet wasn't attached to the floor, bathtub didn't look clean, mirrors were dirty, beds need to be replaced, fridge was lopsided & dirty. I would not recommend this hotel to anyone.
Stayed 2 nights in Sep 2021
Response from Hotel manager on Sep 15, 2021
Dear Guest, Thank you for your comments. We apologize for whatever may have happened howsoever. I’m terribly sorry that we failed to meet your expectations. Our sincere apologies for all the inconveniences and horrible experience you had with your stay. The housekeeping staff has received extra training in keeping the rooms, bathroom clean and amenities like cable as required by the standards which we require of them. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope you will give us another chance to demonstrate the excellent service that should have been provided to you on this visit. Sincerely, Hotel Manager

2/10 Terrible

Samuel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Towels were dirty. Bed sheets had cigarette burns. I started two nights, but the cleaning staff didn't visit my room after the first night.
Stayed 2 nights in Sep 2021
Response from Hotel manager on Sep 15, 2021
Dear Guest, Thanks for your comments. I’m terribly sorry that several issues combined to make your stay less than desirable. I apologize for the lapses. The cleanliness issues you encountered have been addressed with our housekeeping team and we will improve our process to ensure to reach the highest standards. Actions shall be taken to improve room experience, so you can have a good stay next time. Your feedback is also important to us. All your comments are essential to educating our staff about good and bad service. We will do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Hotel Manager

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
nothing
Stayed 4 nights in Aug 2021
Response from Hotel manager on Aug 24, 2021
Dear Guest, Thank you for taking the time to leave a rating. We're glad to hear that you were pleased with our facility and commodities. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The motel was as expected for this price point, however, the carpet appears to be as old as the building and was stained from use. The towels felt like sandpaper (exaggeration - they were rough). Everything else was good.
Stayed 1 night in Jul 2021
Response from Hotel Manager on Aug 2, 2021
Dear Guest, Thanks for your comments. I’m pleased you had a good experience with us although I regret that we couldn’t completely satisfy you. We take real pride in our hotel, and I apologize if we let you down in any ways. We want you to have the best possible experience here, and we’re working toward complete satisfaction of all guests. Sincerely, Hotel Manager

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021
Response from Hotel Manager on Aug 2, 2021
Dear Guest, Thanks for your stay. Please let us know if there are any suggestions for us as you have given us only 2 stars. Kindly share your experience. It will help us to work on the improvement of our hotel and services and we can provide better services to our future guests. Please visit us again. Sincerely, Hotel Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite place so far
It was nice and quiet and the shower was good
Stayed 1 night in Jun 2021
Response from Hotel Manager on Jul 1, 2021
Dear Guest, Thank you for your feedback! We are happy to hear that you enjoyed your stay. Please allow us the opportunity to serve you once again! Sincerely, Hotel Manager