Ratings based on 187 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
99% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler from Tokyo

Posted Dec 6, 2015
安いわりには、部屋も普通で食事はおいしかった(別料金だったが)。駅からもも近く、旧市街も近いので 買い物にも便利。ホテル近くのレストランもおいしかった。
Comment from Hotel Management
Dec 9, 2015 by lorenza, Hotel Management
Dear Sir, thank you very much for you review. Best regards. Lorenza Simonetti/Sales Manager
Comment from Hotel Management
Dec 9, 2015 by lorenza, Hotel Management
Dear Sir, thank you for your review. Best regards. Lorenza Simonetti/Sales Manager
Comment from Hotel Management
Dec 9, 2015 by lorenza, Hotel Management
Dear Sir, thank you for your review. Best regards. Lorenza Simonetti/Sales Manager
Comment from Hotel Management
Dec 9, 2015 by lorenza, Hotel Management
Dear Sir, thank you very much for you review. Best regards. Lorenza Simonetti/Sales Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Un buen hotel.

Posted Nov 26, 2015
Esta muy cerca de la estación de tren y el teatro Regio, que es lo que necesitaba. No es muy grande pero es bonito por dentro. En recepción muy amables. No desayunamos en el hotel pero era posible hacerlo por 12€/persona (bufet).
Comment from Hotel Management
Dec 10, 2015 by lorenza simonetti, Hotel Management
Estimado Daniel, Le agradecemos enormemente sus comentarios en relación a su estancia en Mercure Parma Stendhal. Es siempre un placer recibir comentarios positivos.Reciba un cordial saludo. Lorenza Simonetti/Sales Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Northwest California

Wonderful Hotel in the Center of Parma

Posted Nov 23, 2015
Pros: The location, the facility itself and mostly the Desk staff, Daniela, and Marco who were gracious and extremely helpful.
Cons: Breakfast.
Location: The city is quite attractive and the the people friendly. Major museums and historical churches in walking distance.
We were greeted by a charming and helpful desk person, Daniela and the visit went extremely well from there on. This hotel's location makes it a ideal for a visit to Parma and tour the historical center of the city. The food in this region of Italy (Lombardia) is some of the best in all of Italy. Our family lives only an hour away and we were able to spend the day together easily. There are fantastic restaurants in the area. "Ristorante La Greppia" is steps away and the food, service and ambiance are a very real treat.(www.lagreppiaparma.com/ristorante/)
Comment from Hotel Management
Nov 24, 2015 by lorenza, Hotel Management
Dear Gianni, we very much appreciate your comments regarding your stay at the Mercure Parma Stendhal. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely. Lorenza Simonetti Sales Manager
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Nov 7, 2015 on Hotels
Der Charme von Parma besticht uns.Das Hotel liegt bequem am Rande der Altstadt.
Comment from Hotel Management
Nov 13, 2015 by lorenza, Hotel Management
Dear Guest, thank your for your nice comment. Best regards. Lorenza Simonetti/Sales Manager
4 out of 5
Recommended
for Couples
by SEIICHI from 東京

Posted Nov 1, 2015 on Hotels
便利で安全な場所。WiFiが部屋の場所によって接続不良なことがある。シャワーの温度調整が不良な時間帯がある。
Comment from Hotel Management
Nov 6, 2015 by lorenza, Hotel Management
Dear Sirs, thank you for your review. Best regards. Lorenza Simonetti Sales Manager
3 out of 5
Recommended
for Couples
by A verified traveler

Pessimo serviço de recepção e garagem

Posted Oct 26, 2015 on Hotels
O hotel é muito bom exceto pelo serviço de recepção que deixa muito a desejar. As pessoas chegam a ser mal educadas com os hospedes. O serviço de estacionamento é sofrível. Cobram caro por um péssimo atendimento.
Comment from Hotel Management
Nov 6, 2015 by lorenza, Hotel Management
Estimado Cliente, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en Mercure Parma Stendhal. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Mercure, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Lorenza Simonetti Sales Manager
5 out of 5
Recommended
for Couples
by Rita from Florianopolis SC

excelente

Posted Oct 21, 2015 on Hotels
melhor hotel que ficamos na Europa.
Comment from Hotel Management
Nov 13, 2015 by lorenza, Hotel Management
Dear Mrs. Rita, thank you very much for your nice review. Best regards. Lorenza Simonetti/Sales Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Oct 19, 2015 on Hotels
Comment from Hotel Management
Nov 13, 2015 by lorenza, Hotel Management
Dear Guest, thank you for your comments. Best regards. Lorenza Simonetti/Sales Manager.
4 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut

Nice Hotel - Air conditioning needs work

Posted Oct 8, 2015
Pros: Convenient to train station. Very clean throughout
Cons: Air conditioning
Very clean and recently reconditioned. Excellent rooms. Only negative is that the air conditioning, while claiming to be controllable, simply did not cool the room. We traveled in a group of three separate parties in three rooms and everyone had the same complaint. Fortunately, we were there in early October when cooling was not super critical, but it was needed and the system didn't deliver. If it wasn't for the cooling issue, this would have been a 5 star rec.
Comment from Hotel Management
Oct 16, 2015 by lorenza, Hotel Management
Dear Val, sorry for the inconvenient. Many thanks for your review. Best regards. Lorenza Simonetti/Sales Manager
5 out of 5
Recommended
for Personal Event
by mike from London

Mercure Parma Stendhal

Posted Oct 6, 2015 on Hotels
friendly staff and good location for Parma railway station and easy access to town centre
Comment from Hotel Management
Oct 16, 2015 by lorenza, Hotel Management
Dear Mike, we are pleased to receive your nice review. Best regards. Lorenza Simonetti/Sales Manager