Ratings based on 59 Verified Reviews

4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Comforable

Posted Aug 18, 2016
Pros: Comfort
Location: Walk to sites great tour
Beautiful hotel comfortable very helpful staff. Location was walkable. Would stay again.
1 out of 5
by A verified traveler from Europe traveler

Old. Required repairs. Dangerous place in evening

Posted Aug 2, 2016
The hotel looks old from inside. Even delux room is max 3stars nice hotel. Staff rude. No restaurant in hotel. Near park is full with young people and loud. Can see people pee on street.... not recomending to anyone this terrible hotel. Afraid to go to shower not to get some fungi desiese.
Comment from Hotel Management
Aug 5, 2016 by Direzione, Hotel Management
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Redondo Beach, CA

Perfect hotel in a perfect location

Posted Jul 12, 2016
Pros: Very nice and great location, right on the edge of historic city center. Everything was walkable.
Cons: Our friends in another room loved their room but the air did not work and it was hot. Ours was great but I felt bad for them.
Location: Baptistery, Farnesee, Ponte Verde, Teatro Regio were all within 5-10 min walk
Parma was wonderful and partly because we had the perfect little hotel. The staff were really nice and helpful. They recommended really good restaurants nearby. The veal at the place right around the corner was spectacular.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Apr 23, 2016
Great location, close to center, train station and good restaurants.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Great Hotel,Well Run,

Posted Apr 13, 2016
Everything was great, Great location in center of Parma.
4 out of 5
Recommended
for Everyone
by A verified traveler from Northwest California

Wonderful Hotel in the Center of Parma

Posted Nov 23, 2015
Pros: The location, the facility itself and mostly the Desk staff, Daniela, and Marco who were gracious and extremely helpful.
Cons: Breakfast.
Location: The city is quite attractive and the the people friendly. Major museums and historical churches in walking distance.
We were greeted by a charming and helpful desk person, Daniela and the visit went extremely well from there on. This hotel's location makes it a ideal for a visit to Parma and tour the historical center of the city. The food in this region of Italy (Lombardia) is some of the best in all of Italy. Our family lives only an hour away and we were able to spend the day together easily. There are fantastic restaurants in the area. "Ristorante La Greppia" is steps away and the food, service and ambiance are a very real treat.(www.lagreppiaparma.com/ristorante/)
Comment from Hotel Management
Nov 24, 2015 by lorenza, Hotel Management
Dear Gianni, we very much appreciate your comments regarding your stay at the Mercure Parma Stendhal. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely. Lorenza Simonetti Sales Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut

Nice Hotel - Air conditioning needs work

Posted Oct 8, 2015
Pros: Convenient to train station. Very clean throughout
Cons: Air conditioning
Very clean and recently reconditioned. Excellent rooms. Only negative is that the air conditioning, while claiming to be controllable, simply did not cool the room. We traveled in a group of three separate parties in three rooms and everyone had the same complaint. Fortunately, we were there in early October when cooling was not super critical, but it was needed and the system didn't deliver. If it wasn't for the cooling issue, this would have been a 5 star rec.
Comment from Hotel Management
Mar 14, 2016 by lorenza, Hotel Management
Dear Val, sorry for the inconvenient. Many thanks for your review. Best regards. Lorenza Simonetti/Sales Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Sao Paulo, Brazil

excelente localization, in the midle of old city

Posted Oct 5, 2015
Pros: localization
Cons: room
Location: restaurantes, old city
Nice people, excelente localization, good price. Roon need a renovation, but is ok Surround of main points and restaurants
Comment from Hotel Management
Oct 16, 2015 by lorenza, Hotel Management
Dear Alvaro, thank you very much for your comments. Best regards. Lorenza Simonetti/Sales Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel in great location, walk to sites.

Posted Sep 22, 2015
Large room, god facilities - lift,safe, plumbing. Staff helpul. Expensive breakfast worth the price - scrimp or skip lunch.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Parma was our base for area food related tours

Posted Jun 22, 2015
The hotel was great. Most of our time was spent outside of Parma -- we went to the 6 food & wine museums in the area. We also took a day trip to Modena to visit the cathedral & get a tour of the oldest balsamic producer in the world. The hotel was convenient for walking the old town as well as driving in and out of town. The parking garage was one of the best we have ever experienced for a small European hotel -- there was an attendant who took care of the tricky small-space parking.
Comment from Hotel Management
Jun 30, 2015 by lorenza, Hotel Management
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Parma Stendhal. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lorenza Simonetti Sales Manager