Ratings based on 356 Verified Reviews

4.4 out of 5
93% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Brisbane

Posted Aug 7, 2017
Cons: staff were not very friendly at the front door. Also the tea and coffee were not refilled in my room.
loud cars and loud drunks meant that i would not recommend this venue for light sleepers staying at a weekend.
Comment from Hotel Management
Aug 13, 2017 by Oscar, Hotel Management
Dear Gordo, Thank you for your feedback following your stay at Quest Carlaw Park. We really appreciate guests providing us with feedback, whether positive or negative, as it allows us to see areas where we can improve our services. I see on this occasion we have failed to meet your reasonable expectations. This is very unacceptable and I have spoken to the front of house and housekeeping team to ensure that this doesn’t happen again. Regarding the noise, we are working with the police to sop them. Please accept our sincerest apologies for the inconvenience and discomfort you experienced during your stay. . Kind Regards Oscar
5 out of 5
Recommended
for Everyone
by A verified traveler from Hamilton NZ

Loved it

Posted Jul 25, 2017
Pros: The facilities and layout of the rooms
Cons: I loved everything
Location: Close to the city and easy access from motorways etc
I loved the room. The facilities inside the room were fantastic. Will definitely be staying there each time I come to Auckland. I've tried many places and this was by far the best.
Comment from Hotel Management
Jul 29, 2017 by Oscar Zevallos , Hotel Management
Hi Kerrin Thanks for your feedback, we really apreciare it. Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Excellent apartment close to Auckland Quay.

Posted Jul 16, 2017
Pros: Location was ideal and provided a welcome rest at the end of our stay. Staff were incredibly helpful throughout.
Cons: Everything was excellent.
Location: Auckland central location and ease of access was superb. Walking distance to and from Eden Park was a real bonus. Ferry to Devonport!!!
Apartment was close to Auckland Quay and centre. Local facilities were excellent - Great Italian restaurant on the ground floor. Apartment was spotless and well equipped.
Comment from Hotel Management
Jul 22, 2017 by Oscar Zevallos, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 4, 2017
Everything was great from location, room, access
Comment from Hotel Management
Jul 8, 2017 by Oscar , Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to city centre and university.

Posted Jun 30, 2017
Pros: See above.
Cons: Very little.
Location: City centre within 15 minute walk.
On arrival bedroom made up as double bed despite request for twin beds. Reception staff immediately rectified the problem. Ability to use the adjoining coffee shop and Italian restaurant and charge to theroom a bonus. Served our purposes very well.
Comment from Hotel Management
Jul 1, 2017 by Oscar Zevallos, Hotel Management
Thank you for having taken your time to provide us with your valuable feedback relating to your stay.
5 out of 5
Recommended
for Couples
by A verified traveler from Paihia

Excellent

Posted May 24, 2017
Pros: Location,
Cons: English speaking receptionist
Location: Very handy to Parnell and city centre
As always hotel was cleaned to the highest standard, very comfortable bed, everything supplied.
Comment from Hotel Management
Jun 16, 2017 by Oscar, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by Tom

Perfect if you don't need to be right in the CBD

Posted May 21, 2017 on Hotels
Nice little spot with a very comfortable room. Quiet for the most part but if you get a room facing the street, I would suggest using the ear plugs provided. About 7 mins walk the suburb of Parnell starts and there are lots of great cafes, restaurants, shop, etc. and you're just behind the Domain
Comment from Hotel Management
Jun 16, 2017
Thanks for staying with us. We appreciate your feedback!
3 out of 5
by A verified traveler

Posted May 18, 2017 on Hotels
Double glazing would have helped with noise levels. Situated near student apartments so it was noisy at 3am still on Friday night
Comment from Hotel Management
Jun 16, 2017
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to vecta arena

Posted Apr 20, 2017
Accomodation was very good. Everything you could want. Except maybe a shower cap
Comment from Hotel Management
Jun 16, 2017 by Oscar, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by Zahera

This traveler left a rating score only Posted Apr 18, 2017 on Hotels