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Rating 10 - Excellent. 445 out of 1000 reviews" "
10 - Excellent
445
Rating 8 - Good. 372 out of 1000 reviews" "
8 - Good
372
Rating 6 - Okay. 122 out of 1000 reviews" "
6 - Okay
122
Rating 4 - Poor. 47 out of 1000 reviews" "
4 - Poor
47
Rating 2 - Terrible. 14 out of 1000 reviews" "
2 - Terrible
14
8.6/10
Cleanliness
9.0/10
Staff & service
7.6/10
Amenities
8.2/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Good
Christian
Dec 30, 2023
Liked: Staff & service
Christian
4/10 Poor
Dmitry, Bellevue
Traveled with partner
Dec 18, 2023
Liked: Staff & service
Disliked: Cleanliness
The area and the place look pretty sketchy. There was a big pile of trash right next to our door when we arrived. There was pretty strong chemicals smell in our room. Our room had no view whatsoever - our window was pointing under the stair, so don't let the name of this place trick you. Hotel's conditionn in general was pretty run down. On plus side front desk people were nice. There is also pretty nice Thai restaurant there.
Thank you for your feedback. We are glad you enjoyed your stay!
6/10 Okay
taz
Traveled with group, Traveled with family
Oct 23, 2023
Liked: Staff & service, amenities
Dirty toilet and cracked sink with stains and sketchy coffeee maker.
taz
Stayed 1 night in Oct 2023
Response from Mountain View Lodge on Oct 24, 2023
We apologize that your stay was not everything that you were hoping for. We will use your feedback to improve ourselves in the future. Have a wonderful day.
Very happy with this stay. The desk clerk was very friendly. The room was clean. The beds were a bit too firm for us, but not too bad. I forgot to ask for wifi password and there wasn't a phone in our room, so we used our cellphones. Over all this was a great stay.
Kelly
Stayed 1 night in Oct 2023
Response from Mountain View Lodge on Oct 21, 2023
Good morning Kelly,We are so glad to hear that your stay here was a positive experience! If you have any further questions, please do feel free to contact us.Best regards,
10/10 Excellent
Lauri
Oct 19, 2023
Liked: Amenities
We were going to have a very late check in and they arranged a system that was so easy. Thanks for the clean, quiet room and comfy beads
Lauri
Stayed 1 night in Oct 2023
Response from Mountain View Lodge on Oct 20, 2023
Good morning Lauri,Thank you for the positive feedback! We are glad you enjoyed your stay.
For the price, this was an excellent value. Yes, it's pretty simple and basic, but the room was clean and everything seemed to work. Don't expect a 5-star hotel experience here. It is what it is: simple lodging for an incredible price.
Matthew
Stayed 1 night in Oct 2023
Response from Mountain View Lodge on Oct 17, 2023
Good afternoon Matthew,Thank you for the positive feedback! We are glad that you enjoyed your stay!
This property is currently way overrated. The room seriously needs a deep cleaning. Huge spill stain on the carpet. And quite frankly, if you looked at all close, you would gag. Brown stains by the toilet roll! Come on. Mold in the shower and the entire bathroom smelled musty after the shower. The bath mat was stained - should have been a rag.
Rooms weren't available at check-in. And there was lack of communication between the receptionist and housekeeping.
Sue
Stayed 1 night in Oct 2023
Response from Mountain View Lodge on Oct 17, 2023
Good afternoon Sue,We appreciate the feedback you provided. We understand that your stay was not everything that you had hoped it would be and we sincerely apologize for that. We will consider the issues that you mentioned in order to improve our accommodations for the future! Thank you again and have a wonderful rest of your day.Best regards, Mountain View Lodge
8/10 Good
Verified traveler
Traveled with family
Oct 15, 2023
Liked: Staff & service, room comfort
Great price but the towels all had several stains on them and the hot tub was barely warm.
Otherwise a decent place to stay on a budget.
Verified traveler
Stayed 1 night in Oct 2023
Response from Mountain View Lodge on Oct 28, 2023
Goodmorning! Thank you for the feedback. We apologize that you had a negative experience here at Mountain View Lodge and we will be sure to let our housekeeping department know about the issues you faced.
We were unable to view the television due to problems with the streaming services. The front desk clerk came to our room but could not resolve the problem.
Overall a nice room and a very good value.
Charles
Stayed 1 night in Oct 2023
Response from Mountain View Lodge on Oct 14, 2023
Good morning Charles,Thank you for the positive feedback. We do apologize for the issues you had while staying with us, we will try to improve our services in the future.
No free breakfast, no coffee, even the coffee maker was broken. They didn't clean the room either, they just made the bed. The carpet was sticky. It was just plain creepy. My wife wouldn't even use the shower. The price was awesome. Next time I'll bring my own coffee maker. Lol
George
Stayed 1 night in Sep 2023
Response from Mountain View Lodge on Oct 14, 2023
Good morning George,We do apologize that your stay was not everything that you had hoped for. We will try to improve our services in the future.Best regards,Mountain View Lodge
While staying for 3 nights, nevertheless asking room cleaning, never did it.
Bora
Stayed 3 nights in Oct 2023
Response from Mountain View Lodge on Oct 10, 2023
Good afternoon,We sincerely apologize that you did not receive the service that you requested! We will let our staff know so that we can further improve our services.Thank you and have a wonderful rest of your day.Best regards, Mountain View Lodge
What an amazing find! Cute hotel, comfortable beds, and wonderful pool and hot tub to swim in!
Christine
Stayed 3 nights in Oct 2023
Response from Mountain View Lodge on Oct 7, 2023
Goodmorning,Thank you very much for your positive feedback, we appreciate it!Best regards,Mountain View Lodge
10/10 Excellent
Daisy
Traveled with group, Traveled with family
Oct 6, 2023
Liked: Cleanliness, staff & service, amenities
Very cute with personal touches. You can’t beat this level of room for such a good price.
Daisy
Stayed 1 night in Oct 2023
Response from Mountain View Lodge on Oct 7, 2023
Goodmorning,Thank you very much for your positive feedback, we appreciate it!Best regards,Mountain View Lodge
6/10 Okay
Sharon Lundstrom
Traveled with group
Oct 4, 2023
Liked: Staff & service
Disliked: Amenities
Hours for breakfast didn’t work for us and we didn’t know what they were until we arrived.
Sharon Lundstrom
Stayed 1 night in Oct 2023
Response from Mountain View Lodge on Oct 7, 2023
Good morning Sharon,We are sorry that your stay was not up to your expectations. We will use your feedback to improve ourselves in the future!Best regards,Mountain View Lodge
The staff were courteous and helpful. The room was clean and quiet. The beds were comfortable. We like it so much that we booked another night with them 10 days later.
Matthew
Stayed 1 night in Oct 2023
Response from Mountain View Lodge on Oct 3, 2023
Good afternoon Matthew,Thank you very much for your input, we are glad you enjoyed your stay with us. Have a wonderful rest of your day!
They lied about the free breakfast, coffee maker didn't work, no coffee in lobby, room had not been cleaned, towels were reused and dirty. Flies in room. Floor sticky, carpet nasty. Bed was comfortable.
George
Stayed 1 night in Oct 2023
Response from Mountain View Lodge on Oct 3, 2023
Thank you for your feedback. We're sorry your experience wasn't as good as it could have been.
Comfortable bed, sufficient appliances and bathroom, friendly and efficient reception, quiet area of town. Walls are thin but neighbors were quiet between 11 and 6.
Eleanor
Stayed 1 night in Sep 2023
Response from Mountain View Lodge on Sep 30, 2023
Thank you for your feedback! Glad you enjoyed your stay!
Thank you for your feedback Sam! We appreciate it.
6/10 Okay
Dennis
Traveled with partner
Sep 23, 2023
Liked: Staff & service, amenities
The room was clean except for the large number of flies. Staff was friendly and helpful. The breakfast was good for the price of the room.
Traffic could be heard from road early in the night and early in the morning.
Dennis
Stayed 1 night in Sep 2023
Response from Mountain View Lodge on Sep 23, 2023
Thank you for your feedback Dennis, we will be sure to use your input to improve future stays! Have a wonderful rest of your day!
Thank you for your feedback! If you have any further questions, feel free to let us know.
10/10 Excellent
Verified traveler
Sep 10, 2023
Liked: Cleanliness, staff & service, room comfort
Quick, okay overnight stay
The stairwell and landing could use a good scrub but the rest of the grounds looked okay. The room itself was clean and the bed was very comfortable. It took a few minutes for the water to get warm enough to shower but had good pressure. It has a grocery store right across the street.
Verified traveler
Stayed 1 night in Sep 2023
Response from Mountain View Lodge on Sep 12, 2023
Thank you for your feedback!
4/10 Poor
Ariel F.
Business traveler, Traveled with partner
Sep 9, 2023
Disliked: Cleanliness
Empty liquor bottles under the bed! Black Mold Ring Around the Toilet, looks like they don’t scrub toilets, sink or bath tub. Floors need to be vacuumed more than once a month! Towels are very dingy! All furniture are very dusty!
No longer have the same standards when SAM owned the property! Too bad.
Ariel F.
Stayed 4 nights in Aug 2023
Response from Mountain View Lodge on Oct 28, 2023
Hi Ariel,Thank you very much for your feedback. We sincerely apologize that you had such a negative experience here at Mountain View Lodge. We will be sure to inform our housekeepers of the issues you faced. We hope you have a wonderful rest of your day.