Ratings based on 503 Verified Reviews

4.8 out of 5
87% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Jun 6, 2019
Great views. Good breakfast. Friendly staff. Great views. Good breakfast. Friendly staff.
Comment from Hotel Management
Jun 8, 2019 by Director Geral - MYRIAD by SANA Hotels, Hotel Management
Dear Guest, Thank you for taking the time to post your fabulous review about your stay at the Myriad by SANA Hotels. We are delighted to acknowledge that you had a fabulous stay with us and how highly you rated your experience here. As you mentioned we pledge to be always attentive to details and so, your recognition means a lot to us. Your enthusiasm for our Hotel is very much appreciated and so we hope to have the honor of welcoming you back at the Myriad. Kind regards, Kai Hoffmeister General Manager – Myriad by SANA Hotels
5 out of 5
by A verified traveler from USA

Posted Jun 3, 2019
Hotel is very good, modern, in a great location, right next to the river with cool views!
Comment from Hotel Management
Jun 3, 2019 by Director Geral - MYRIAD by SANA Hotels, Hotel Management
Dear Guest , Thank you for taking the time to post your fabulous review about your stay at the Myriad by SANA Hotels. We are delighted to acknowledge that you had a fabulous stay with us and how highly you rated your experience here. As you mentioned we pledge to be always attentive to details and so, your recognition means a lot to us. Your enthusiasm for our Hotel is very much appreciated and so we hope to have the honor of welcoming you back at the Myriad. Kind regards, Kai Hoffmeister General Manager – Myriad By SANA Hotels
1 out of 5
by A verified traveler

Posted May 30, 2019
Comment from Hotel Management
Jun 4, 2019 by Director Geral - MYRIAD by SANA Hotels, Hotel Management
Dear Guest, On behalf of the entire team of MYRIAD by SANA Hotels thank you for your interest and preference. We regret that your experience have not lived up to your expectations. We would be pleased to welcome you back in a near future in MYRIAD by SANA Hotels, so that you can experience a stay that matches our usual high standards. Kind regards, Kai Hoffmeister General Manager - Myriad by SANA Hotels
5 out of 5
by A verified traveler

Posted May 23, 2019
Amazing hotel, staff, views, and cleanliness! Beds are super comfortable and we arrived in the morning and the blackouts in the room were perfect for us to sleep when we got here to adjust to the new time zone!
Comment from Hotel Management
May 24, 2019 by Director Geral - MYRIAD by SANA Hotels, Hotel Management
Dear Ms. Joanna, Thank you for taking the time to share your review. We are very pleased to know that you had a great experience with us. We truly hope to welcome you again in the near future. Kind Regards, Kai Hoffmeister General Manager - MYRIAD by SANA Hotels
5 out of 5
by A verified traveler

Posted May 13, 2019
Excellent friendly beautiful i really liked Views perfect i really recommend this hotel I will in future trip stay at same properties around world
Comment from Hotel Management
May 16, 2019 by Director Geral - MYRIAD by SANA Hotels, Hotel Management
Dear Guest, Thank you for taking the time to post your fabulous review about your stay at the Myriad by SANA Hotels. We are delighted to acknowledge that you had a fabulous stay with us and how highly you rated your experience here. As you mentioned we pledge to be always attentive to details and so, your recognition means a lot to us. Your enthusiasm for our Hotel is very much appreciated and so we hope to have the honor of welcoming you back at the Myriad. Kind regards, Kai Hoffmeister General Manager – Myriad By SANA Hotels
5 out of 5
by A verified traveler

Posted May 8, 2019
Comment from Hotel Management
May 9, 2019 by Director Geral - MYRIAD by SANA Hotels, Hotel Management
Dear Sir, Thank you for taking the time to share your review on Expedia. We are very pleased to know that you had a great experience with us. We truly hope to welcome you again in the near future. Kind Regards, Kai Hoffmeister General Manager - MYRIAD by SANA Hotels
5 out of 5
by A verified traveler

Posted May 5, 2019
Comment from Hotel Management
May 5, 2019 by Director Geral - MYRIAD by SANA Hotels, Hotel Management
Dear Mr./Mrs. Thank you for taking the time to share your review on Expedia. We are very pleased to know that you had a great experience with us. We truly hope to welcome you again in the near future. Kind Regards, Kai Hoffmeister General Manager - Myriad by SANA Hotels
3 out of 5
by A verified traveler

Posted Apr 30, 2019
Comment from Hotel Management
May 11, 2019 by Kai Hoffmeister General Manager - Myriad by SANA, Hotel Management
Dear Guest, On behalf of the entire team of MYRIAD by SANA Hotels thank you for your interest and preference. We are grateful that you took the time to share your feedback on your recent stay. We regret that your experience have not lived up to your expectations. Please send us an email so we can understand better what happened during your stay. We would be pleased to welcome you back in a near future in MYRIAD by SANA Hotels, so that you can experience a stay that matches our usual high standards. Kind regards, Kai Hoffmeister General Manager - Myriad by SANA Hotels
5 out of 5
by A verified traveler

Posted Apr 29, 2019
The hotel is beautiful and view from room is awesome. The customer service is exceptional. We enjoyed staying in SANA downtown for a week but Myriad is completely luxury and definitely next time we will stay entire time here.
Comment from Hotel Management
May 1, 2019 by Director Geral - MYRIAD by SANA Hotels, Hotel Management
Dear Mr. Alan, Thank you for taking the time to post your fabulous review about your stay at the Myriad by SANA Hotels. We are delighted to acknowledge that you had a fabulous stay with us and how highly you rated your experience here. As you mentioned we pledge to be always attentive to details and so, your recognition means a lot to us. Your enthusiasm for our Hotel is very much appreciated and so we hope to have the honor of welcoming you back at the Myriad. Kind regards, Kai Hoffmeister General Manager – Myriad by SANA Hotels
4 out of 5
by A verified traveler

Posted Apr 25, 2019
Very modern and clean property was disappointed that I have stayed with this brand the past month about 10 times for the amount of five to $6000 just in hotel rooms and wasn’t afforded a simple upgrade from an empty hotel that is a problem to me would never stay there again
Comment from Hotel Management
Jun 4, 2019 by Director Geral - MYRIAD by SANA Hotels, Hotel Management
Dear Guest, On behalf of the entire team of MYRIAD by SANA Hotels thank you for your interest and preference. We are grateful that you took the time to share with us the comments on your recent stay. We regret that your experience have not lived up to your expectations. We realy appreciate the oyalty of our guests and when we can, we offer upgrades. Nevertheless, isn't always possible due to the Hotel operations. Since these reports are not common at all and do not match our service standards we will share your comments with the whole team and embark upon a process of quality improvement and in-house training, which will limit similar future failures. We would be pleased to welcome you back in a near future in MYRIAD by SANA Hotels, so that you can experience a stay that matches our usual high standards. Kind regards, Kai Hoffmeister General Manager - Myriad by SANA Hotels