Ratings based on 138 Verified Reviews

3.8 out of 5
75% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Worst sleep

Posted Nov 15, 2017
Constant noise of ppl going in and out of rooms and down stairway (no elevator) Trucks starting up from 430am to 630 am Do not stay here if you want a good sleep
Comment from Hotel Management
Nov 16, 2017 by Comfort Inn, Hotel Management
Thank you for your comments on Expedia. Please accept our apologies that you did not get a restful sleep during your stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mississauga

Posted Oct 8, 2017
Cons: Quieter cleaning staff and a knowledgeable check in person.
Location: Go to Lil's for breakfast! Yummy! Bay Street Cafe was where we REALLY enjoyed our dinner! Some lovely little stores across from Lil's.
Upon check in we asked at the front desk about a place to eat. All he could recommend were chains and even then he wasn’t too impressed by those. I would think the front desk would be proud of their town and be able to suggest a place or two. We ended up finding a GREAT place on our own. At 8:30 am there was some loud noise in the hallway. Figured it was a guest so tried to ignore it. 9am it happened again...I looked out the doorway and saw it was the cleaning staff yelling at each other. Thanks for waking us up! I said “we were sleeping” and she apologized but seriously a guest has to remind you to be quiet? The hotel itself was fine ...comfortable beds, clean, a nightlight in the bathroom, easy to find and easy check in.
Comment from Hotel Management
Oct 11, 2017 by Comfort Inn, Hotel Management
Thank you for your review on Expedia. First let us apologize that our Front Desk Staff were not that helpful with recommending a local restaurant. Also, let us apologize for our housekeeping staff making noise at the beginning of their shift. We will make sure that they are spoken to regarding their noise level and behavior during their shift. We are happy to hear that you did enjoy the guest room and we hope to have you as our guest again. Cheers,
4 out of 5
by A verified traveler

Clean and Convenient

Posted Sep 18, 2017
The room was clean and nice looking. The hotel is conveniently right off the highway. We were very comfortable throughout our stay. Thank you!
Comment from Hotel Management
Sep 19, 2017 by Manager , Hotel Management
Thank you for your comments. We are happy to hear that you found the hotel satisfactory during your stay. We hope you come back to visit! Cheers,
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

Pleasant hotel in Parry Sound

Posted Sep 15, 2017
Pros: The rooms are very well soundproofed, and there are plenty of places nearby to get something to eat.
Cons: Everything seemed to be well run, can't think of any improvements.
Location: Conveniently located just off the highway and close to the waterfront and attractions
We stayed here for three days, hotel is just a few minutes drive to the waterfront and is ideally situated for Lakes Muskoka, Joseph and Rousseau and surrounding attractions. Room was comfortable and clean, plenty of towels in the bathroom and the included breakfast was sufficient with enough choices.
Comment from Hotel Management
Sep 18, 2017 by General Manager, Hotel Management
Dear Barbara, Thank you for your kind comments on Expedia! We are happy to hear that you enjoyed your stay and we hope that you come visit us again! Cheers,
4 out of 5
Recommended
for Everyone
by A verified traveler from Windsor, Ontario

Like most other Comfort Inn hotels

Posted Jul 28, 2017
Pros: Clean and comfortable.
Cons: Expand the range of offerings at breakfast.
Location: Very nice town in a large summer resort area.
We stayed one night at this Comfort Inn en route to a northern cottage. Like most Comfort Inn hotels, the room was clean and comfortable. Wifi service was good. The staff were pleasant and efficient. I felt the breakfast offered here was not a varied as at other sites. The price here was also higher, probably due to its location.
Comment from Hotel Management
Jul 31, 2017 by Comfort Inn Parry Sound , Hotel Management
Dear Saturn, Thank you for your kind comments. We hope that you enjoyed your stay and would love to have you as our guest again! Cheers,
4 out of 5
by Diana

No Laundry

Posted Jul 25, 2017 on Hotels
I was disappointed that the guest laundry was not available for guest use.
Comment from Hotel Management
Jul 31, 2017
Dear Diana, We apologize that we do not offer guest laundry. We do hope that you will stay with us again! Cheers,
4 out of 5
by Howard

Posted Jul 18, 2017 on Hotels
The room was clean & comfortable. The staff were welcoming & friendly. The breakfast was a disappointment.
Comment from Hotel Management
Jul 21, 2017
Thank you for your comments! We appreciate all feed back and share with all our staff on how we can improve! We hope to have you as our guest again! Cheers,
4 out of 5
by Cornelis

Posted Jul 17, 2017 on Hotels
Comment from Hotel Management
Jul 21, 2017
Thank you for your rating! Cheers,
3 out of 5
by Becky

Posted Jul 10, 2017 on Hotels
Comment from Hotel Management
Jul 21, 2017
Thank you for your rating! Cheers,
2 out of 5
by A verified traveler

Disappointed

Posted Jun 29, 2017
I express my special message on the room condition.before checking in. However, I got the room beside the Exit Door as well as service facility room. I can't have a good sleep at all with a door clicking sound when door is used. Especially in the EARLY morning I hear the noise every few seconds. Despite of my special request for the room........ I'm very sorry for this. Please double check the situation
Comment from Hotel Management
Jul 2, 2017 by Comfort Inn , Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.