Ratings based on 332 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Richmond area

Decent hotel

Posted Apr 27, 2016
I thought the hotel was decent. The breakfast was not bad at all. I would say better than average but not outstanding. I thought ice in the orange juice was weird considering they had a bucket with ice. Now the wifi was horrendous. Not sure if it is due to the renovations. (Shouldn't be. Apples and oranges.). I would say they need to upgrade their WAP. Anyway, it's good for someone their for a short stay like 1 or 2 nights.
4 out of 5
by Ryan

This traveler left a rating score only Posted Apr 22, 2016 on Hotels
2 out of 5
by A verified traveler

this stay was disappointing

Posted Apr 22, 2016
have stayed here many times over the years for business but this time was disappointed, nothing major but several things that added up; the entire front of the building is undergoing construction so I asked for a room in the back to avoid noise in the morning however the machinery was so loud I was still awoken at 7am, the room had an AC unit that was so far up on the wall that I had to pull a bench over to stand on in order to reach the unit to adjust temps, the TV did not work and had to wait for a technician to fix, the breakfast has changed substantially and no longer offers many of the pastry, bread and fruit items from before.
4 out of 5
by A verified traveler

Posted Apr 20, 2016
Interior was very nice and free breakfast included omelettes
5 out of 5
by Joe from Lady Lake FL.

always stay here when in that area

Posted Apr 16, 2016 on Hotels
Very nice stayed several times approx. 2 times a year. very good food and bar
1 out of 5
by A verified traveler

Avoid at all costs

Posted Apr 16, 2016
I was in town for business and thought the reviews were worth giving this a try; boy was I wrong. First, don't expect to have much cell service as (what the front desk said) the small airport nearby limits signal. Ok, not much can be done there, but as long as I have the WiFi I can manage. Nope. I was on the 1st floor, middle. Should be fine. The connection was horrible. It took even a minute to load up Google. I asked for a better room of connection as I needed to have some sort of service. I was moved to the 3rd floor. Connection was much better, but wait. I take off my shoes to relax and the floor is wet. Someone (or some animal) urinated all over the floor. I was in shock that this is their fix for the last room. Eventually a 3rd room was found. They did not offer any compensation or apologize, and I had gotten out of there as soon as I could in regards to work in the area. The complimentary breakfast was lacking as well. It is laid out nicely however not everything is fresh. For example the muffins offered, pre-cut into halves, were hard as a rock. I think look for a beat down drug-house motel, and then you could start the comparison side-by-side.
4 out of 5
by A verified traveler from indiana

great location friendly staff

Posted Apr 14, 2016
Pros: location and cleanliness
Cons: breakfast
Location: near by shopping and easy access to new york highway
i arrived with a partially completed reservation because my phone would not allow me to send the payment to confirm. the staff at reception was kind enough to allow me to use a computer reserved for guests so i could finish my request and then waited for my confirmation to hit into their system. they were very patient and considerate while waiting for me.even though the hotel is undergoing a major renovation it was very clean and free of major obstacles.
5 out of 5
by Chadwick

This traveler left a rating score only Posted Apr 13, 2016 on Hotels
4 out of 5
by James

This traveler left a rating score only Posted Apr 13, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Apr 9, 2016
So friendly and helpful staff, I recommend this hotel for every one